1. EURES A Tool to promote free movement of Workers in Europe Ankara 11-12 October 2010 The integration of EURES into the Public Employment Services Dilek Wüst

2. Seite 2 EURES Ankara 11-12 October 2010 Preview EURES integration into PES – an everlasting Challenge For example Germany: How do we connect PES with EURES?  First level Information for Clients  Internet  Call Center  EURES Assistents in local offices  Jobsearch  Profiling, Councelling and Placement  Intranet: Knowledge database

3. Seite 3 EURES Ankara 11-12 October 2010 Integration - a recurrent objective in EURES history 2003 EURES Charter: EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices. 2004-2007: Step up the mainstreaming of EURES in the Public Employment Services throughout the EU/EEA territory. 2007-2010: ensure that mobility becomes a standard issue raised during contacts between PES and job seekers, and that EURES is properly included in the PES policy planning process 2010-2013 mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES. 2010-2013: PES needs to further include EURES in its service delivery package and client contacts and use the expertise of the EURES advisers to further mainstream and integrate the European dimension in all relevant activities.

4. Seite 4 Integration - a recurrent objective in EURES history EURES Ankara 11-12 October 2010

5. Seite 5 Connecting PES with EURES First level information… …. EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices ….

6. Seite 6 German Public Employment Service – Figures EURES Ankara 11-12 October 2010 Organisation  Central Management  10 regional management areas  178 big local agencies  660 small local agencies Personal  120.000 employees  70.000 placement officers and advisers

7. Seite 7 Websites EURES Ankara 11-12 October 2010

8. Seite 8 EURES Ankara 11-12 October 2010 Call Center First-level information, guidance 20 service assistants, 7 EURES advisers, 2 teams Available from Monday to Friday, from 8.00 a.m to 6.00 p.m. Each assistant deals with approx. 70 calls per day 10,000 calls and 1000 mails per month Distribution of information material via mail (80.000 units/year)

9. Seite 9 EURES Assistents in local offices EURES Ankara 11-12 October 2010 Information guides for clients of the careers information centres provide help with using the extensive range of self-service information (print media, websites) assign clients interested in working or studying abroad to the IT placement system prepare events associated with living and working abroad at their employment offices

10. Seite 10 Connecting PES with EURES-services Jobsearch....

11. Seite 11 Job offers from all over Europe EURES Ankara 11-12 October 2010

12. Seite 12 Job offers in Turkey EURES Ankara 11-12 October 2010

13. Seite 13 Connecting PES with EURES-services Service to employers....

14. Seite 14 EURES Ankara 11-12 October 2010 Service to employers Employer Service in Bonn  Central contact point for employers from the EU and the EEA Outgoing  Jobfairs  Support with staff acquisition  Publication of job offers under www.arbeitsagentur.de and http://ec.europa.eu/eures/www.arbeitsagentur.de http://ec.europa.eu/eures/ Incoming  additional service to employer‘s service of local PES-agencies  german employers looking for high skilled workers from abroad  Recruitement with the help of the EURES network  Taking into account the labour market situation of member countries

15. Seite 15 Connecting PES with EURES-services Service to employees....

16. Seite 16 178 local PES-agencies - 12 regional EURES-centres EURES Ankara 11-12 October 2010 Berlin Bremen Dortmund Erfurt Frankfurt Hamburg Magdeburg Nürnberg Rostock Stuttgart Trier Dresden Bonn

17. Seite 17 Profiling procedure New Profiling Procedures countrywide in place  “Do you want to work abroad?” has become a new obligatory profiling step for every adviser and placement officer What has to be checked?  is there a real interest to work abroad?  necessary language and personal skills?  is the profession are requested one at the European labour market? Yes? File transfer to EURES Advisers  Providing special advice and placement services at 10 regional Centres of ZAV-Auslandsvermittlung EURES Ankara 11-12 October 2010

18. Seite 18 Connecting PES with EURES PES intranet … …. mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES ….

19. Seite 19 Intranet information for PES staff EURES Ankara 11-12 October 2010

20. Seite 20 EURES adds value to national PES activities EURES Ankara 11-12 October 2010