1. ALL MCQS

2. MBA- BATCH(4) -FINAL EXAM

3. 1- Which of the following is NOT an OM tactical issue?
(A)- Where do we locate the facility or facilities?
(B)- How many workers do we need?
(C)- When should we have material delivered?
(D)- Should we work overtime or put on a second shift?
ANSWER:-

4. (A)- There is no difference in focus.
2- What is the major difference in focus between location decision in the service sector and in the manufacturing center?
(A)- There is no difference in focus.
(B)- The focus in manufacturing is revenue maximization, while the focus in service is cost minimization.
(C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization.
(D)- The focus in manufacturing is on labor, while the focus in service is on raw materials.
ANSWER:-

5. 3- Speed of delivery is an important competitive priority because:-
(A)- Competitors are getting to the market faster.
(B)- It significantly reduces the amount of inventory on hand.
(C)- Production workers are more efficient.
(D)- Production costs are drastically reduced.
ANSWER:-

6. 5- A big advantage of a process-oriented layout is:-
(A)- Its flexibility.
(B)- Its low cost.
(C)- The simplified scheduling problem presented by this layout strategy.
(D)- The ability to employ low-skilled labor
ANSWER:-

7. 6-Brick-and-mortar facilities have ____ interactions with customers:-
(A) Direct physical
(B) Only indirect
(C) Absolutely no
(D) Only Internet
ANSWER:-

8. 7-The primary advantage in adopting a chase strategy is that:-
(A)- A steady work force is employed.
(B) - There is an increase in worker morale.
(C)- There is no finished inventory.
(D) - There is no need to advertise.
ANSWER:-

9. (B)- Low production costs (C)- High process quality
8- Which of the following appears to be one of the latest competitive priorities?
(A)- Speed of delivery
(B)- Low production costs
(C)- High process quality
(D)- Environmentally friendly processes
ANSWER:-

10. 10- The most aggressive and risky approach to capacity planning is:-
(A)- Leading demand with incremental expansion
(B)- Attempts to have an average capacity that straddles demand with incremental expansion
(C)- Capacity lags with incremental expansion
(D)- Leading demand with one-step expansion
ANSWER:-

11. Batch (5) Mid Semester (5)

12. QUESTION ONE (A)- 4.3 per million (B)- 4.3 per billion
1- A company producing products with six-sigma quality has a defect rate per opportunity of:
(A) per million
(B) per billion
(C) per trillion
(D)- None of the above
(D)- None of the above
3.4 defects per million

13. QUESTION ONE (A)- Mass production (B)- Process layout
2- Diversity of tasks (or changing work assignments) is one of the advantages of:
(A)- Mass production
(B)- Process layout
(C)- Batch production
(D)- Product layout

14. QUESTION ONE (A)- Speed of delivery (B)- Quality (C)- Flexibility
3- In the 1980s _________ is a major factor in determining the success of a company in the western environment
(A)- Speed of delivery
(B)- Quality
(C)- Flexibility
(D)- Cost

15. QUESTION ONE (A)- A form of one-of-a-kind production
4- Intermittent process is the process that produces products in:
(A)- A form of one-of-a-kind production
(B)- Large production size
(C)- Small lot sizes
(D)- None of the above

16. QUESTION ONE (A)- Labor (B) Raw material (C)- Power
5- Location is seldom determined by ______ because this resource is a highly mobile input and its cost of transfer is negligible
(A)- Labor
(B) Raw material
(C)- Power
(D)- None of the above
CAPITAL

17. QUESTION ONE (A)- Process and fixed position layouts
6- Cellular layout is a combination of:
(A)- Process and fixed position layouts
(B)- Product and fixed position layouts
(C)- Process and product layouts.
(D)- Mass production and product layouts

18. QUESTION ONE (A)- Job shop process (B)- Mass production
7- One of the limitations of this system is that work-in-progress inventory is high, and large storage space is required. This is the case of:
(A)- Job shop process
(B)- Mass production
(C)- Project process
(D)- None of the above
batch is the answer

19. QUESTION ONE (A)- Waitstaff (B)- Hungry customer (C)- Food
8- In the transformation process the components of a restaurant include:
(A)- Waitstaff
(B)- Hungry customer
(C)- Food
(D)- All of the above

20. QUESTION ONE (A)- Achieving the same outputs with fewer resources
9- Effectiveness means:
(A)- Achieving the same outputs with fewer resources
(B)- Achieving more outputs for the same amount of resources
(C)- The amount of output per unit of input
(D)- None of the above
ACHIEVING GOALS

21. QUESTION ONE (A)- To group machines by process they perform
10- Process Layout is:
(A)- To group machines by process they perform
(B) - Linear arrangement of workstations to produce a specific product
(C)- Used for repetitive processing
(D)- Used when projects require special layout

22. QUESTION ONE (A)- Waste (B)- Services (C)- Technological Advances
11- Indirect Outputs of a production system include the following EXCEPT:
(A)- Waste
(B)- Services
(C)- Technological Advances
(D)- Pollution

23. (A)- Afford specialized sequence of tasks.
12- In a product layout, work centers and equipment are arranged in a line to:
(A)- Afford specialized sequence of tasks.
(B)- Achieve the maximum flexibility of the system
(C)- Create the best utilization of the high skills labor
(D)- Produce the products with high quality

24. Batch (4) Supplementary and substituted Exams -Semester (5)

25. (1)- The primary advantage in adopting a chase strategy is that:-
(A)- A steady work force is employed.
(B)- There is an increase in worker morale.
.(C)- There is no finished inventory
(D)- There is no need to advertise
ANSWER:-
(C)- There is no finished inventory

26. (2)- Operations management divides management decisions into three broad categories. These are:-
(A)- Strategic, operational and financial planning
(B)- Personnel, financial and operational
(C)- Strategic, tactical and operational planning and control
(D)- Planning, tactical and marketing
ANSWER:-

27. (A)- Job Shop (B)- Batch (C)- Assembly Line (D)- Continuous ANSWER:-
(3)- Which of the following processes is used to produce gasoline and petroleum products?
(A)- Job Shop
(B)- Batch
(C)- Assembly Line
(D)- Continuous
ANSWER:-

28. 4 - Advances in technology have affected operations:-
(A)- Because customer data can be collected to produce mass-customized products.
(B)- By increasing the quality of the products being manufactured through automation.
(C)- Through reduced costs that are obtained through purchase on the Internet.
(D)- All of the above.
ANSWER:-

29. 5- The best operating level for a factory is defined by its:-
(A)- Maximum equipment utilization.
(B)- Minimum average unit cost.
(C)- Maximum production output.
(D)- Minimum amount of overtime hours.
ANSWER:-
(B)- Minimum average unit cost

30. (C)- Group technology layout. (D)- Fixed-position layout ANSWER:-
6- An operating room in a hospital provides a good service operation example of a:-
(A)- Process layout.
(B)- Product layout.
(C)- Group technology layout.
(D)- Fixed-position layout
ANSWER:-

31. 7- Which one is not an output of aggregate planning?
(A)- Projected inventory
(B)- Total cost of a plan
(C-) Demand forecast
(D)- None of the above
ANSWER:-

32. 8- Efficiency, in capacity terms, is the ratio of:
(A)- Actual output to design capacity.
(B)- Units produced to labor hours use effective capacity to actual output.
(C)- Design capacity to effective capacity.
(D)- Design capacity to actual capacity
ANSWER:-

33. 9- Which of these statements accurately captures a current trend in operations?
(A)- Products and services are designed more quickly and by teams
(B)-Cost competition is more important than any other basis for competition.
(C)- Jobs are increasingly specialized as workers focus on basic assembly tasks.
(D)- There is increased focus on local markets and local competition.
ANSWER:-

34. 10- What is the major difference in focus between location decision in the service sector and in the manufacturing center?
(A)- The focus in manufacturing is on labor, while the focus in service is on raw materials.
(B)- The focus in manufacturing is revenue maximization, while the focus in service is cost minimization
(C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization.
(D)- There is no difference in focus.
ANSWER:-

35. MBA- Batch (4) - Supplementary &substituted Exams

36. (1)- Today, the primary goal of an operations strategy is to:-
(A)- Minimize material and labor costs.
(B)- Reduce labor costs to the greatest extent possible.
(C)- Maximize the value added for the customer.
(D)- Apply technology wherever it is possible.
ANSWER:-