2. Tell us your… Name/Spa/RoleExpectations Favorite Spa Experience

3. Learning Objectives Customize the Aveda spa experience using the Elemental Nature ℠ Philosophy Choose the appropriate Aveda Skin Care products to incorporate into your services and sales strategy Perform the balancing step of an Aveda facial treatment Perform the Perfecting Plant Peel ℠ and Botanical Skin Resurfacing Treatment—Aveda’s approach to microdermabrasion Determine, customize and perform the appropriate Aveda facial treatment for every guest

4. OUR MISSION AT AVEDA IS TO CARE FOR THE WORLD WE LIVE IN, FROM THE PRODUCTS WE MAKE TO THE WAYS IN WHICH WE GIVE BACK TO SOCIETY. AT AVEDA, WE STRIVE TO SET AN EXAMPLE FOR ENVIRONMENTAL LEADERSHIP AND RESPONSIBILITY, NOT JUST IN THE WORLD OF BEAUTY, BUT AROUND THE WORLD.

5. Wellness

6. Create your own trail mix

7. Aveda’s customization philosophy is Elemental Nature. SM

8. Infinity represents the open expanse of the universe.

9. Air represents movement.

10. Fire represents change and transformation.

11. Water is the lubricating and connecting energy.

12. Earth represents matter.

13. Infinity/Air Fire Water/Earth

14. Prakruti is the mind-body constitution you are born with, and it never changes throughout life.

15. Vikruti is an imbalanced state caused by too much of a particular element.

16. Focus on identifying the imbalance, not the person, as a particular element.

17. Activity: Elemental Nature SM Research

18. Infinity/Air qualities: Light Cold Dry To balance Infinity/Air: Heavy Hot Moist

19. Infinity/Air Imbalances Dryness Dehydration Keratinization Wrinkles

20. Fire qualities: Light Hot Moist To balance Fire: Heavy Cold Dry

21. Fire Imbalances Chloasma Distended capillaries Eczema Erythema Folliculitis barbea Hyperpigmentation Irritation and/or rashes Papules Pustules Psoriasis Rosacea

22. Water/Earth qualities: Heavy Cold Moist To balance Water/Earth: Light Hot Dry

23. Water/Earth Imbalances Acne Acne vulgaris Comedones Congestion Cysts Edema Milia Oiliness Papules Pustules Seborrhea Xanthomas

24. Activity: Aveda Skin Care/ Elemental Nature SM Gallery Stroll

25. Infinity/Air-Balancing Cleansers

26. Fire-Balancing Cleansers

27. Water/Earth-Balancing Cleansers

28. Infinity/Air-Balancing Toners

29. Fire-Balancing Toners

30. Water/Earth-Balancing Toner

31. Infinity/Air-Balancing Exfoliants

32. Fire-Balancing Exfoliants

33. Water/Earth-Balancing Exfoliants

34. Infinity/Air-Balancing Masques

35. Fire-Balancing Masques

36. Water/Earth-Balancing Masques

37. Infinity/Air-Balancing Treatments

38. Fire-Balancing Treatments

39. Water/Earth-Balancing Treatments

40. Infinity/Air-Balancing Moisturizers

41. Fire-Balancing Moisturizers

42. Water/Earth-Balancing Moisturizers

43. BREAK

44. Full Spectrum Men’s Shave Care

45. Infinity/Air-Balancing Essential Oil Blends/Singular Notes

46. Fire-Balancing Essential Oil Blends/Singular Notes

47. Water/Earth-Balancing Essential Oil Blends/Singular Notes

48. LUNCH

49. Aveda Facial Treatment Outline Pre-Cleanse Removal Procedure Tone Skin Analysis Facial Compress Refine Balance Massage Masque Treatment Moisturize/Protect

50. Pre-Cleanse

51. Cleanse

52. Removal Procedure (Aromatic Steam Towel)

53. Tone

54. Facial Compress

55. Skin Analysis

56. Refine

57. Balance

58. Massage

59. Masque

60. Treatment

61. Moisturize/Protect

62. Aveda Facial Treatments

63. Elemental Nature SM Facials Infinity/Air-Balancing: Normal-to-dry/dehydrated/aging skin Fire-Balancing: Normal-to-sensitive/hyperpigmented skin Water/Earth-Balancing: Normal-to-oily/acne skin

64. Specialized Treatment Facials Green Science TM Skin Renewing Treatment: Lines and wrinkles Enbrightenment TM Discoloration Treatment: Hyperpigmentation Outer Peace TM Acne Relief Treatment: Acne Botanical Skin Resurfacing Treatment: Skin aging Perfecting Plant Peel: SM Skin aging Dual Exfoliation Treatment: Skin aging

65. Botanical Skin Resurfacing Treatment and Perfecting Plant Peel SM

69. OUR MISSION AT AVEDA IS TO CARE FOR THE WORLD WE LIVE IN, FROM THE PRODUCTS WE MAKE TO THE WAYS IN WHICH WE GIVE BACK TO SOCIETY. AT AVEDA, WE STRIVE TO SET AN EXAMPLE FOR ENVIRONMENTAL LEADERSHIP AND RESPONSIBILITY, NOT JUST IN THE WORLD OF BEAUTY, BUT AROUND THE WORLD.

70. Wellness

71. Activity: Day 1 Review

72. The Aveda Facial Treatment Protocols book is your resource for performing every Aveda facial.

73. Skin Balancing Procedure

74. Activity: Aveda Facial Treatment Workshop

75. LUNCH

76. Activity: Aveda Facial Treatment Workshop

77. Be your guest! Guest name Elemental Nature SM (if you know it) Recommended Aveda facial treatment Aveda facial treatment customizations

78. Be your benchmarks! Productivity RPCT: Retail per Client Ticket/Transaction Guest Retention % of Spa Service Guests Pre-Booked

79. Create an action plan with specific tasks and completion dates

80. Learning Objectives Customize the Aveda spa experience using the Elemental Nature ℠ Philosophy Choose the appropriate Aveda Skin Care products to incorporate into your services and sales strategy Perform the balancing step of an Aveda facial treatment Perform the Perfecting Plant Peel ℠ and Botanical Skin Resurfacing Treatment—Aveda’s approach to microdermabrasion Determine, customize and perform the appropriate Aveda facial treatment for every guest

81. avedasurvey.com Course ID: