1. E-MAIL

2. WHAT IS E-MAIL? Electronic method of transferring information directly from one PC to another. Electronic method of transferring information directly from one PC to another. Can send text, diagrams, video clips, pictures or sounds. Can send text, diagrams, video clips, pictures or sounds. You can send an e-mail to more than one person You can send an e-mail to more than one person Attach documents. Attach documents. Forward an e-mail to someone else. Forward an e-mail to someone else. Store all your addresses in an address book. Store all your addresses in an address book.

3. ADVANTAGES OF E-MAIL Fast – can send messages instantly anywhere in the world. Fast – can send messages instantly anywhere in the world. Easy – straight forward to set up and use an e-mail account. Easy – straight forward to set up and use an e-mail account. Inexpensive – cheaper than a phone call, sending a fax or posting a document. E- mails tend not to use up paper. Inexpensive – cheaper than a phone call, sending a fax or posting a document. E- mails tend not to use up paper.

4. Convenient – can send or receive e-mail at any time of the day. Convenient – can send or receive e-mail at any time of the day. Reliable – unlike snail-mail, you know that your message has been delivered. Reliable – unlike snail-mail, you know that your message has been delivered. Easy to sort – can easily see what is urgent and who an e-mail is from. Easy to sort – can easily see what is urgent and who an e-mail is from. Secure – most e-mail accounts are password protected. Secure – most e-mail accounts are password protected.

5. DISADVANTAGES OF E-MAIL Difficult to manage the tone of an e-mail. Difficult to manage the tone of an e-mail. Cant see body language Cant see body language Employees may use e-mail system for personal reasons. Employees may use e-mail system for personal reasons. SPAM and junk mail can be a problem. SPAM and junk mail can be a problem. Viruses Viruses