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1 The Right Care at the Right Time: Are Retail Clinics Meeting a Need? Alliance for Health Reform Briefing | Washington, D.C. | June 18, 2012 Manish Oza,

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Presentation on theme: "1 The Right Care at the Right Time: Are Retail Clinics Meeting a Need? Alliance for Health Reform Briefing | Washington, D.C. | June 18, 2012 Manish Oza,"— Presentation transcript:

1 1 The Right Care at the Right Time: Are Retail Clinics Meeting a Need? Alliance for Health Reform Briefing | Washington, D.C. | June 18, 2012 Manish Oza, M.D. Regional Vice President and Medical Director WellPoint, Inc.

2 2 Program Design Viral Disruptive Innovative Unconventional base on past programs

3 3

4 4 Introducing LiveHealth Online Online care and wellness services... Powered by WellPoints LiveHealth Online

5 5 PC2 Other Specialist e.g., Pharmacist Subscriber + Family (includes primary health Decision maker) Health Educator Electronic Data Home Care Professional Social Worker Retail Health Clinics/Urgent Cares Behavioral Health Specialist Internal & External Physician Nurse Bringing it all together with Patient Centered Primary Care (PC2) Expanded Access Real Time Disease Management Gaps in Care alerts Predictive Modeling Exchange of meaningful information Aligned Incentives Avoidable ER visits Engagement in DM/CM Use of Generics drugs Patient Satisfaction Use of in Network doctors and facilities

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