1. ACM Information Systems SIG Leader Orientation Sunday, October 25, 2009

2. ACM Information Systems 2 Penn Plaza, New York, NY 10121

3. Wayne GravesDirector of IS212-626-0575graves@acm.org Liliana CintronAdministrative Assistant212-626-0568cintron@acm.org Robert OkajimaAssociate Director212-626-0576okajima@acm.org Asad AliDatabase Developer212-626-0577ali@acm.org Chris GuccioSenior Programmer Analyst212-626-0571guccio@acm.org Haritini KanthouApplications Developer212-626-0572kanthou@acm.org Philip WojcikWeb Developer212-626-0574philip.wojcik@acm.org Adam GreenbergSenior Systems Analyst212-626-0573greenberg@acm.org Carol WierzbickiWeb Content Manager212-626-0662wierzbicki@acm.org Orlando BovellTechnical Support Specialist212-626-0579bovell@acm.org ACM Information Systems 24 x 7 Monitoring & Support Headquarters Staff

4. ACM Information Systems 24 x 7 Monitoring & Support Headquarters Staff SUPPORTTechnical requests, questions and comments.ishelpdesk@acm.org EMERGENCYIn case of emergency, IS staff will be paged.urgent@acm.org ChaptersACM Chapters Coordinatorlocal_activities@acm.org Member Services Member Services Supportacmhelp@acm.org

5. ACM Information Systems (Verizon Premium Data Center) Data Center 24x7 staffed facility Managed Firewall Network / System Monitoring Fully redundant environment

6. ACM Information Systems (Verizon Premium Data Center) Data Center

7. ACM Information Systems (Verizon Premium Data Center) Data Center

9. ACM Information Systems Monitoring Performance and Availability Monitoring (AlertSite) 24x7 monitoring 11 monitoring locations Site availability Transaction throughput Threshold notification Web-based reporting

10. ACM Information Systems Systems Support, Development, and Services Headquarters Business Systems LAN and Desktop Support Membership, Subscription System Financial System Conference Management System Conference Credit Card Processing

11. ACM Information Systems Systems Support, Development, and Services Online Systems www.acm.org Digital Library Guide to Computing Literature Professional Development Center ACM/SIG Join and Renewal Forms Multimedia Center ACM Career and Job Center

12. ACM Information Systems Systems Support, Development, and Services Online Systems (cont d) Financial Management Reporting Conference Calendar Local Activities Calendar Call for Papers Calendar Spam and Virus Filtering (Google Postini Services) Chapters Administrative Interface

13. ACM Information Systems Systems Support, Development, and Services Online Services Domain Name Service (DNS) Centralized Domain Registration E-Mail Forwarding Mailing Lists Web Hosting

14. ACM Information Systems Systems Support, Development, and Services Online Services (cont d) Wiki (MediaWiki, MoinMoin) Blog (Moveable Type, Wordpress) Search Engine (Google Search Appliance) Website Statistics (Scholarly IQ) TIP Service Membership Authorization Mailing Labels

15. ACM Information Systems Web Hosting Virtual Hosting (signame.org) http://www.acm.org/signame redirects to http://www.signame.org e.g., http://www.acm.org/sigmod redirects to http://www.sigmod.org MySQL, PHP, JSP, Plone SAVVY – Content Management System

16. ACM Information Systems myACM Centralized information management Discovery of benefits and functionality Single Login

17. ACM Information Systems Mailing Lists SIG Member Lists: Members are automatically placed on these lists and sent a welcome message. signame-members@acm.org e.g., sigmobile-members@acm.orgsigname-members@acm.orgsigmobile-members@acm.org E-Mail List Management Open / Closed Lists Moderated / Edited Archived to a web interface Many more features

18. ACM Information Systems Mailing Lists – Chapters Chapter Members Lists: chaptername-members@acm.org e.g., sigchi-spain-members@acm.orgchaptername-members@acm.orgsigchi-spain-members@acm.org Chapter Officers Lists: chaptername-officers@acm.org e.g., sigchi-spain-officers@acm.orgchaptername-officers@acm.orgsigchi-spain-officers@acm.org Chapter Leaders List: chapter-leaders@acm.org

19. ACM Information Systems Email Forwarding Permanent Email Address yourname@acm.org Point your forwarding address to your current email address. 350,000+ deliveries / day

20. ACM Information Systems Spam and Virus Filtering – Google Postini Services Member configurable Spam and Virus filtering Service levels: Tag-and-forward Quarantine Quarantine spam, delete virus mail Filters can be turned on or off individually Members can be notified of quarantined messages 1,000,000+ spam/virus messages blocked/day

21. ACM Information Systems Systems Support, Development, and Services Permanent, personalized URL http://member.acm.org/~yournamehttp://member.acm.org/~yourname You tailor the information displayed Your ACM affiliation is shown You can enter an active link to your home page Turn on redirection and the page will be automatically Redirect it to the URL you enter

22. ACM Information Systems Statistical Reporting – Scholarly IQ DL/Publication reporting COUNTER compliant Overall website reporting Web-based reporting tool

23. ACM Information Systems Digital Library A searchable and browsable collection of all articles ever published by ACM. Author Pages Electronic Data Feeds

24. ACM Information Systems Digital Library Advanced Search Guided Navigation Sub-Collection Searches (within a particular SIG) Upcoming Conferences Binders / User Agents Reviews Table of Contents Service Forward and Reverse references Exportable formats Search results in XML Links to online book sellers SFX Integration Federated search participation Value-added Services

25. ACM Information Systems Digital Library Shortcut URLs SIGs e.g., http://portal.acm.org/sigmodhttp://portal.acm.org/sigmod Newsletters e.g., http://portal.acm.org/sigmod/newsletter http://portal.acm.org/sigmod/newsletter/current http://portal.acm.org/sigmod/newsletter/archivehttp://portal.acm.org/sigmod/newsletterhttp://portal.acm.org/sigmod/newsletter/currenthttp://portal.acm.org/sigmod/newsletter/archive Proceedings e.g., http://portal.acm.org/proceedings/kdd http://portal.acm.org/proceedings/kdd/current http://portal.acm.org/proceedings/kdd/archivehttp://portal.acm.org/proceedings/kddhttp://portal.acm.org/proceedings/kdd/currenthttp://portal.acm.org/proceedings/kdd/archive

26. ACM Information Systems Digital Library work in process … Revamping look and feel New DL Logo New layout, Ajax controls Interactive Features (tagging, commenting …) Phase out of Portal Institutional Pages Enhancements to Author Pages

27. ACM Information Systems October 25, 2009