1. Computer training for supervisors of Project Arrow offices Course overiew

2. Course goal On completion of the training, you will be able to – Perform supervisory tasks in a computerised office identified as Project arrow office, correctly

3. Topics covered Handling transactions in computerised SO Handling transactions in computerised HO Using the DET tool Troubleshooting problems faced Handling hardware, networking and other equipments Handling e-enabled transactions Version management – using tools like DB Analyzer, Patch status etc., Details available in the time table given

4. Training environment Each system is configured as an independent office You have to perform tasks individually except in eMO and epayment modules Peripherals like scanner, passbook printer are available in the demo system; You should use them to get hands on training

5. Expectations from you High level of participation Careful usage of equipments Responsible browsing of the internet