1. Corporate Learning Course1 Mission Support Welcome

2. Corporate Learning Course2 Functions in this section Member Services and Administration Logistics Legal Issues Training Finance Marketing/Public Relations Chaplain Service Inspection Mission Support

3. Corporate Learning Course3 Mission Support Member Services and Administration

4. Corporate Learning Course4 Member Services and Administration Main Points Description of the Administrative function as performed at the wing level Description of the Personnel function as performed at the wing level How these actions support CAP’s three main missions Mission Support

5. Corporate Learning Course5 Member Services and Administration Description of the Administrative function at the wing level –Performs routine admin functions of the wing as its own unit –Coordinates wing-wide admin taskings and correspondence Mission Support

6. Corporate Learning Course6 Member Services and Administration –Computer enhanced methods –Assistance to units Mission Support

7. Corporate Learning Course7 Member Services and Administration Description of the personnel function at the wing level –Performs routine personnel functions of the wing as its own unit –Role in the grievance/complaints program Mission Support

8. Corporate Learning Course8 Member Services and Administration –Key personnel processes described Adverse member actions Committee participation Information needed from squadrons needed to complete those processes Mission Support

9. Corporate Learning Course9 Member Services and Administration –Key personnel processes described (cont’d) Charter and organization actions –Personnel’s role in recruiting and retention Mission Support

10. Corporate Learning Course10 Member Services and Administration –Key policies death and serious injury notification nondiscrimination and equal opportunity How these actions support CAP’s three main missions –Aerospace Education –Emergency Services –Cadet Programs Mission Support

11. Corporate Learning Course11 Member Services and Administration Summary The Administrative function as performed at the wing level The Personnel function as performed at the wing level How these actions support CAP’s three main missions Mission Support

12. Corporate Learning Course12 Mission Support Questions?

13. Corporate Learning Course13 Mission Support Logistics

14. Corporate Learning Course14 Logistics Main Points Different components included in the LG function Management of equipment and supplies Wing programs Aircraft maintenance How these actions support CAP’s three main missions Mission Support

15. Corporate Learning Course15 Logistics Different components in the LG function –Logistics –Supply –Transportation –Aircraft Maintenance Mission Support

16. Corporate Learning Course16 Logistics Management of equipment and supplies –Non-expendable property –Supplies Mission Support

17. Corporate Learning Course17 Logistics Wing programs –DRMO program –LG, Supply and Transportation officer training OJT Mission Support

18. Corporate Learning Course18 Logistics –Transportation management Utilization Inspection Maintenance Mission Support

19. Corporate Learning Course19 Logistics Aircraft Maintenance –Management Mission availability Issue of aircraft to units Use of privately owned aircraft –Maintenance Maintenance reimbursement procedures Mission Support

20. Corporate Learning Course20 Logistics How these actions support CAP’s three main missions –Aerospace Education –Emergency Services –Cadet Programs Mission Support

21. Corporate Learning Course21 Logistics Summary The different components included in the LG function Management of equipment and supplies Wing programs Aircraft maintenance How these actions support CAP’s three main missions Mission Support

22. Corporate Learning Course22 Mission Support Questions?

23. Corporate Learning Course23 Mission Support Legal Issues

24. Corporate Learning Course24 Legal Issues Main Points The role of the wing legal officer Wing’s legal position on vital issues Insurance issues How these actions support CAP’s three main missions Mission Support

25. Corporate Learning Course25 Legal The role of the wing legal officer –How his/her efforts protect wing members –Role with regard to state governmental relations –Services available to squadrons –Involvement in the adverse member actions process Mission Support

26. Corporate Learning Course26 Legal Wing’s legal position on vital issues –Cadet protection –Mission liability –General liability –Sexual harassment/discrimination Mission Support

27. Corporate Learning Course27 Legal Insurance Issues –Classifications of different CAP and federal benefit policies covering members Hull Self Insurance FTCA/FECA Mission Support

28. Corporate Learning Course28 Legal –What is normally covered and not covered Instances in which squadrons/members could put their coverage at risk Example of when policies benefit members –The legal officer’s role in implementing these policies Mission Support

29. Corporate Learning Course29 Legal How these actions support CAP’s three main missions –Aerospace education –Emergency Services –Cadet Programs Mission Support

30. Corporate Learning Course30 Legal Summary The role of the wing legal officer Wing’s legal position on vital issues Insurance issues How these actions support CAP’s three main missions Mission Support

31. Corporate Learning Course31 Mission Support Questions?

32. Corporate Learning Course32 Mission Support Training

33. Corporate Learning Course33 Training Main Points The wing’s training philosophy How the wing training programs support unit training efforts Wing training of instructors How these actions support CAP’s three main missions Mission Support

34. Corporate Learning Course34 Training The wing’s training philosophy –Senior training –Cadet training –ES training Mission Support

35. Corporate Learning Course35 Training How the wing training programs support unit training efforts –SAREXs –Flight clinics –OJT –Senior Member Training Program Mission Support

36. Corporate Learning Course36 Training Wing training of instructors –Formal –Informal –Certification Wing specific requirements Mission Support

37. Corporate Learning Course37 Training How these actions support CAP’s three main missions –Aerospace education –Emergency Services –Cadet Program Mission Support

38. Corporate Learning Course38 Training Summary The wing’s training philosophy How the wing training programs support unit training efforts Wing training of instructors How these actions support CAP’s three main missions Mission Support

39. Corporate Learning Course39 Mission Support Questions?

40. Corporate Learning Course40 Mission Support Finance

41. Corporate Learning Course41 Finance Main Points Wing finance functions Wing finance policies How these actions support CAP’s three main missions Mission Support

42. Corporate Learning Course42 Finance Wing finance functions –Budget How the budget is determined –Finance committee –Fund raising –Training of unit finance officers Mission Support

43. Corporate Learning Course43 Finance –Audits Wing finance policies for: –SAR –Counterdrug –Orientation flights Mission Support

44. Corporate Learning Course44 Finance How these actions support CAP’s three main missions –Aerospace Education –Emergency Services –Cadet Programs Mission Support

45. Corporate Learning Course45 Finance Summary Wing finance functions Wing finance policies How these actions support CAP’s three main missions Mission Support

46. Corporate Learning Course46 Mission Support Questions?

47. Corporate Learning Course47 Mission Support Marketing/Public Relations

48. Corporate Learning Course48 Marketing/Public Relations Main Points The wing public relations program Program Administration How these actions support CAP’s three main missions Mission Support

49. Corporate Learning Course49 Marketing/Public Relations The wing public relations program –Internal distribution Newsletters Squadron input Mission Support

50. Corporate Learning Course50 Marketing/Public Relations (cont’d) –External distribution Press releases Marketing strategies Mission Support

51. Corporate Learning Course51 Marketing/Public Relations Program Administration –Supporting local programs –Mission public relations –Fund raising Mission Support

52. Corporate Learning Course52 Marketing/Public Relations –Recruiting and retention of PAOs Targeting Training –visits –OJT –Use of materials available through NHQ Mission Support

53. Corporate Learning Course53 Marketing/Public Relations How these actions support CAP’s three main missions –Aerospace Education –Emergency Services –Cadet Programs Mission Support

54. Corporate Learning Course54 Marketing/Public Relations Summary The wing public relations program Program administration How these actions support CAP’s three main missions Mission Support

55. Corporate Learning Course55 Mission Support Questions?

56. Corporate Learning Course56 Mission Support Chaplain Service

57. Corporate Learning Course57 Chaplain Service Main Points The Chaplain Service The wing chaplain’s role Program administration Mission Support

58. Corporate Learning Course58 Chaplain Service The Chaplain Service –Overview –Vision of the wing program The wing chaplain’s role –Emergency Services –Cadet Program –Aerospace Education Mission Support

59. Corporate Learning Course59 Chaplain Service Program Administration –Relationship with commanders –Recruiting and Training chaplains Moral Leadership Officers Mission Support

60. Corporate Learning Course60 Chaplain Service Summary The Chaplain Service The wing chaplain’s role Program administration Mission Support

61. Corporate Learning Course61 Mission Support Questions?

62. Corporate Learning Course62 Mission Support Inspection

63. Corporate Learning Course63 Inspection Main Points The Inspector General Program Safety Issues Administration How these actions support CAP’s three main missions Mission Support

64. Corporate Learning Course64 Inspection The Inspector General Program –Unit inspection program –Self-assessment program –Grievance/complaints program –Outstanding/problem areas within the wing Mission Support

65. Corporate Learning Course65 Inspection Safety Issues –IG involvement with the No-notice inspection program –IG importance with regard to safety and quality assurance Mission Support

66. Corporate Learning Course66 Inspection Administration –Accessing the IG system for assistance and advice –Training How these actions support CAP’s three main missions –Aerospace education –Emergency Services –Cadet Program Mission Support

67. Corporate Learning Course67 Inspection The Inspector General Program Safety Issues Administration How these actions support CAP’s three main missions Mission Support

68. Corporate Learning Course68 Mission Support Questions?

69. Corporate Learning Course69 CAPSTONE EXERCISE Corporate Learning Course