1. Development of Multicultural Competence in School Psychology Graduate Students Celeste M. Malone, MS, MEd James E. Connell & Catherine Fiorello Temple University

2. Overview of Presentation Multicultural Competence in Professional Psychology Review of Previous Research Current Study Future Directions

3. Multicultural Competence in Professional Psychology A major goal of professional psychology (i.e. clinical, counseling, and school) training programs is to prepare trainees to: understand and appreciate diversity demonstrate sensitivity to diverse populations

4. Multicultural Competence in Professional Psychology Multicultural competence - a psychologists ability to work effectively with diverse populations Use multicultural knowledge to engage in behavior and skills that reflect awareness and sensitivity to multicultural issues The characteristics and skills of the psychologist which make that possible

5. Multicultural Competence in Professional Psychology The United States is becoming more racially, ethnically, and linguistically diverse The field of school psychology is predominantly White modest gains in minority recruitment and enrollment, But parity will not be soon A school psychologist who is multiculturally competent may be better equipped to address issues within school systems that impact minority children

6. Multicultural Counseling Competencies In the absence of multicultural competencies in clinical and school psychology, the multicultural counseling competencies provide a framework to assess multicultural competence Domain One: Counselor awareness of own cultural values and biases (Awareness) Domain Two: Counselor awareness of clients worldview (Knowledge) Domain Three: Culturally appropriate intervention strategies (Skills) (Sue, Arrendondo, & McDavis, 1992)

7. Multicultural Counseling Competencies A culturally competent counselor/professional Is becoming aware of his/her assumptions about human behavior, values, biases, preconceived notions, personal limitations, etc. (Awareness) understands the worldview of his/her culturally different client by seeking to understand what the clients values and assumptions are (Knowledge) Is developing and practicing appropriate, relevant, and sensitive intervention strategies and skills in working with a culturally diverse client. (Skills) (Sue, Arredondo, & Davis, 1992)

8. NASPs Commitment to Multicultural Competence The domains of multicultural competence are addressed in NASPs guiding documents NASP Training Standards Principles for Professional Ethics Guidelines for the Provision of School Psychological Services These documents address both the training and practice of school psychology

9. Multicultural Training in School Psychology Programs create their own model to address multicultural issues and develop multicultural competence in their students Specific diversity issues or multicultural psychology course(s) Multicultural content infused throughout the curriculum (without explicit multicultural coursework) Exposure to diverse clientele during practicum and/or internship Second language requirement (Rogers et al., 1992; Rogers, Hoffman, & Wade, 1998; Rogers, 2006)

10. Multicultural Training in School Psychology Programs choose how they evaluate students multicultural competence, e.g., assignments (e.g. portfolios, report writing, papers) multicultural questions on comprehensives student proficiency in learning a second language integrating multicultural themes in theses and dissertations assessing competency during field placement (Rogers et al., 1992; Rogers, Hoffman, & Wade, 1998; Rogers, 2006)

11. Review of Previous Research – Tomlinson-Clarke (2000) Qualitative study examining counselor training outcomes in a multicultural counseling course The training program reportedly infused multicultural content in all didactic and experiential courses and practicum Assessment instruments Multicultural Competency Checklist (MCC) Student self-report Four month follow-up interviews with students

12. Review of Previous Research – Tomlinson-Clarke (2000) Results Program met 16 out of 22 multicultural competencies Written evaluations Students perceived the racial/ethnic diversity of the class as a strength Course helped to broaden future interests in research and practice of multiculturalism Students expressed the need for additional coursework Perceived the texts and readings as helpful Important to have a safe learning environment when discussing issues of multiculturalism

13. Review of Previous Research – Tomlinson-Clarke (2000) Follow-up interviews Goal of the interviews was to determine if multicultural training was integrated into perceptions of self in professional and personal development Response trends Multicultural counseling training was helpful in providing information about different cultures Diverse racial-ethnic composition of the class was the most helpful in learning and understanding culture Multicultural knowledge was useful and transferable to developing culturally sensitive interventions Need for a course with an emphasis on cultural self- development

14. Multicultural Awareness, Knowledge, and Skills Survey (MAKSS) Developed by DAndrea, Daniels, and Heck (1991) Designed to measure an individuals multicultural counseling awareness, knowledge, and skills Based upon the areas of emphasis in the training formats of multicultural counseling courses Acquisition of cross-cultural communication skills Need to become more aware of ones attitudes towards ethnic minorities Importance of increasing counselors knowledge about minority populations

15. Multicultural Awareness, Knowledge, and Skills Survey (MAKSS) 60 item survey divided into three subscales Items #1-20 – multicultural counseling awareness Items #21-40 – multicultural counseling knowledge Items #41-60 – multicultural counseling skills Four responses available for each item 1 – Very Limited or Strongly Disagree 2 – Limited or Disagree 3 – Good or Agree 4 – Very Good or Strongly Agree

16. Multicultural Awareness, Knowledge, and Skills Survey (MAKSS) Awareness At this time in your life, how would you rate yourself in understanding how your cultural background has influenced the way you think and act? Ambiguity and stress often result from multicultural situations because people are not sure what to expect from each other. Knowledge Most of the immigrant and ethnic groups in Europe, Australia, and Canada face problems similar to those experienced by ethnic minority groups in the United States. Racial and ethnic persons are under-represented in clinical and counseling psychology. Skills How would you rate your ability to conduct a successful counseling interview with a person from a cultural background significantly different from your own? How well would you rate your ability to accurately identify culturally based assumptions as they relate to your professional training?

17. Review of Previous Research – Keim, Warring, & Rau (2001) Study examined whether elements of multicultural courses result in positive changes in awareness, knowledge, and skills for those being trained to address diverse student populations Objectives of the multicultural training course included Understanding the contributions and lifestyles of various racial, cultural, and economic groups in our society (Knowledge domain) Recognizing and addressing dehumanizing biases, prejudices, and discrimination (Awareness domain) Respecting human diversity and personal rights (Awareness domain) Developing multicultural, gender fair, disability sensitive, inclusive approaches (Skills domain)

18. Review of Previous Research – Keim, Warring, & Rau (2001) Used a revised version of the MAKSS The word counselor was replaced with the word teacher Administered at three points in the semester Found significant increases in multicultural awareness, knowledge, and skills Awareness Pre – Mid and Pre – Post scores indicated significant changes Knowledge Significant changes at each time point Skills Pre – Post and Mid – Post scores indicated significant changes

19. Review of Previous Research – Keim, Warring, & Rau (2001) Research provides information regarding the sequencing during a multicultural course The beginning of a multicultural course should be dedicated to developing multicultural awareness Multicultural skill development may be unlikely without multicultural awareness and knowledge One course is insufficient to provide all the necessary information However, it can provide the groundwork for additional multicultural training

20. Review of Previous Research – Cartwright, Daniels, & Zhang (2008) Two hypotheses around the evaluation of multicultural competence of graduate students Self-reported multicultural counseling competence scores will be higher than observed multicultural competence Observable growth in students multicultural competence by the end of the semester Assessment instruments MAKSS-CE-R Multicultural Counseling Assessment Survey, Form I (MCAS) Participants were counseling psychology graduate students enrolled in a program in which multicultural content was infused in all graduate coursework without an explicit multicultural counseling course

21. Review of Previous Research – Cartwright, Daniels, & Zhang (2008) Found a significant difference between self-report scores and independent observer ratings, self-report scores being higher for all students who responded Found a small, insignificant increase in independent observer ratings from pretest to posttest, May be too ambitious to expect that students will experience significant improvement in multicultural competence over the course of one semester The slight growth in multicultural competence may indicate that the training participants received may have stimulated some positive changes in the participants overall level of multicultural competence

22. Present Study An evaluation in which the MAKSS was used to measure the multicultural competence of school psychology graduate students and to assess their growth in the three MAKSS domains (awareness, knowledge, and skills) Participants included first year, second year, and advanced EdS and doctoral students from an APA accredited, NASP approved school psychology program The program reportedly infuses multicultural content in related coursework, practicum, and field experiences, and does not have a dedicated multicultural psychology course

23. Present Study Courses and practicum experiences with infused multicultural content: Advanced Cognitive Assessment Assessment of Personality and Behavior School Consultation Psychotherapeutic Strategies Academic Assessment and Intervention Low Incidence Clinic Psychoeducational Clinic

24. Present Study Longitudinal design Cohort A – Second Year Students – Administered the MAKSS in January 2009, May 2009, and January 2010 Cohort B – First Year Students – Administered the MAKSS in September 2009 and January 2010 Advanced graduate students also completed the MAKSS to provide a comparative evaluation of anticipated growth Average scores in the domains of awareness, knowledge, and skills were calculated for each group at each data collection point

25. Present Study – Participants Cohort A 10 students 6 PhD students; 4 EdS students 8 female; 2 male 4 self identified as members of ethnic minority groups Cohort B 8 students 4 PhD students; 4 EdS students All female All self identified as White Advanced Graduate Students 5 students

26. Present Study – Hypothesis Cohorts A and B will experience growth in each domain at each data collection point However, because the multicultural content is infused throughout the curriculum (primarily skills based coursework) without an explicit multicultural psychology course, the greatest student growth is expected in the Skills domain as opposed to the Awareness and Knowledge domains

27. Results – Cohort A

28. Results – Cohort B

29. Results – Across Cohorts

30. Discussion The results obtained are consistent with the findings of previous research Slight, but not significant, growth in the MAKSS domains over the course of the semester Greatest growth in the Skills domain, followed by Knowledge domain Reflects the difficulty in developing multicultural awareness especially without explicit coursework in that area Cohort A was a more culturally diverse group than Cohort B Fosters development of and insight into issues of multiculturalism

31. Limitations Small sample size Followed two small cohorts of students Inappropriate or inadequate assessment instrument MAKSS was developed for counseling psychologists does not address all domains of school psychology practice

32. Future Directions Development of an assessment tool to evaluate multicultural competence in school psychologists Two studies (Lopez & Rogers, 2001; Rogers & Lopez, 2002) identified multicultural competencies in school psychology This information can be used as a starting point for the development of an assessment instrument unique to school psychology Evaluating the effectiveness of multicultural competence training models Infused content vs. Specific coursework Which elements are essential to the development of multicultural competence?

33. References Cartwright, B.Y., Daniels, J., & Zhang, S. (2008). Assessing multicultural competence: Perceived versus demonstrated performance. Journal of Counseling and Development, 86, 318-322. DAndrea, M., Daniels, J., & Heck, R. (1991). Evaluating the impact of multicultural counseling training. Journal of Counseling and Development, 70, 143-150. Keim, J., Warring, D.F., & Rau, R. (2001). Impact of multicultural training on school psychology and education students. Journal of Instructional Psychology, 28, 249-252. Lopez, E.C. & Rogers, M.R. (2001). Conceptualizing cross-cultural school psychology competencies. School Psychology Quarterly, 16, 270-302. National Association of School Psychologists. (2000a). Professional Conduct Manual. Bethesda, MD: Author. National Association of School Psychologists. (2000b). Standards for Training and Field Placement Programs in School Psychology. Bethesda, MD: Author.

34. References Rogers, M.R. (2006). Exemplary multicultural training in school psychology programs. Cultural Diversity and Ethnic Minority Psychology, 12, 115-133. Rogers, M.R., Hoffman, M.A., & Wade, J. (1998). Notable multicultural training in APA-approved counseling psychology and school psychology programs. Cultural Diversity and Mental Health, 4, 212-226. Rogers, M.R. & Lopez, E.C. (2002). Identifying critical cross-cultural school psychology competencies. Journal of School Psychology, 40, 115-141. Rogers, M.R., Ponterorro, J.G., Conoley, J.C., & Wiese, M.J. (1992). Multicultural training in school psychology: A national survey. School Psychology Review, 21, 603-616. Sue, D., Arrendondo, P., & McDavis, R. (1992). Multicultural counseling competencies and standards: A call to the profession. Journal of Counseling and Development, 20, 64-88. Tomlinson-Clarke, S. (2000). Assessing outcomes in a multicultural training course: A qualitative study. Counseling Psychology Quarterly, 13, 221-231.

35. Contact Information Celeste Malone, MS, MEd cmalone@temple.edu James Connell, PhD, NCSP jconnell@temple.edu