1. Theory of CONCERTIVE CONTROL
Chapter 6
Anya Nazaroff

2. Before Concertive Control Theory…
Simple Control
Technological Control
Bureaucratic Control

3. Examples:  Bureaucratic Control: Entourage: Ari Gold
Simple Control: Family Guy Clip

4. 3 Elements of Concertive Control
Identification
Discipline

5. Concertive Control CONTROL Control shifts from management to workers
Workers create rules and norms
Management provides value-based corporate vision that team members use that guide their day-to-day action
Definition on page 111

6. Concertive Control INDENTIFICATION Perception of oneness
Person defines him/her self in which he/she is a member
Definition on page 111

7. Concertive Control DISCIPLINE
Work groups develop techniques to reward or punish behavior that deviates from the values identified by the work group.
Definition on page 111

8. Miller, Katherine. Critical Approaches
Miller, Katherine. Critical Approaches. Organizational Communication Approaches and Processes. Fifth Edition. Uhl, Lyn Pp