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ICE2401 Project Management
Milzam Morsidi Unit 4-01 room 4.25
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Learning Objectives Define what is a Project.
Define what is Project Management. Discuss key elements of project management framework, including project stakeholders, project management knowledge areas, tools and techniques and project success. Describe the triple constraint Define program and project portfolio management The importance of Project Management. Describe the role of a Project Manager. What we’ll go through for todays lecture, mostly definition and basic concepts of project and project management.
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What Is a project? A project basically has three stages Definition:
“A temporary endeavor undertaken to accomplish a unique purpose” (PMBOK® guide, Third Edition, 2004, p. 5) Beginning Middle End Basic stages of project.
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Attributes of a project
Has a well defined objective Carried out through a series of independent tasks Requires resources to implement Temporary i.e finite life span Has a unique purpose Has a customer. Involves a degree of uncertainty
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Characteristics of a project
Not Project A target outcome No target There is an end Go on indefinitely Perform by people & teams Perform by a person or a team Unique task Repetitive task Time, cost and performance constrai ns No time, cost and performance constrains
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Examples of IT Projects
A help desk or technical worker replaces ten laptops for a small department. A small software development teams adds a new feature to an internal software application for the finance department. A college campus upgrades its technology infrastructure to provide wireless Internet access across the whole campus.
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What is project management?
Definition: “The application of knowledge, skills, tools and techniques to project activities to meet project requirements” (PMBOK®Guide, Third Edition, 2004, p. 8) Consider these before managing a project management program: The objectives of the program The audience The desired outcome
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What is project management?
The key elements of the program The timeframe The budget
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Project manager Project manager is the person responsible for handling the project. So he/she works with the project sponsors, a project team and others to achieve project goals. He/she has to work hard in order to meet the triple constraint by balancing project scope, time and cost.
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The Triple constraint A successful project management relies on
meeting all these three goals (scope, cost and time) Scope – what needs to be done to produce the end results. i.e sytem used
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The Triple constraint Cost – The amount of budget available. Acquiring resources i.e people, materials and equipment require money Time – The amount time given to finish the project i.e deadlines. These three constraints are mutually dependent. For example: Increased scope = increased time and cost Squeezed time = increased cost and decreased scope Little budget = increased time and decreased scope.
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Activity Group students. Give each team a diff scenario e.g making a tea, creating a paper plane, making a song or etc (any simple tasks). Ask students to discuss among themselves about its attributes: objectives, the tasks resources required? who are the customers? what are the degree of uncertainties involved? Towards the end ask one of them to present what they have discussed.
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Activity instructions
Specify its objectives List out the tasks to achieve the objectives What will be the resources required? Who are the customers or clients? Any degrees of uncertainties involved? Group students. Give each team a diff scenario e.g making a tea, creating a paper plane, making a song or etc. Ask students to discuss among themselves about its attributes: objectives, the tasks resources required? who are the customers? what are the degree of uncertainties involved?
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Project management Knowledge areas
PM Knowledge areas cover all the aspects required to successfully complete a project within time and with the best output. It describes the key competencies that the Project Manager must develop 4 core areas leads into a specific project objective (time, scope, cost & quality)
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Project management Knowledge areas
5 facilitating areas are the means through which objectives are achieved (HR, communication, risk procurement, stakeholder) 1 area affects and is affected by all the other knowledge areas. (Integration)
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Project management Knowledge areas
Project Integration Management This process coordinates the other areas to work together throughout the project. Project Scope Management is a set of processes used to ensure that the project includes all of the requirements and no new requirements are added in a way that could harm the project. Time Management involves processes to ensure that the project is completed on schedule. Cost Management involves processes to ensure that the project is completed on budget. Quality Management ensures that the project meets its requirements, or does what it is expected to do. Human Resource Management includes all of the processes used to develop, manage and put the project team together. Communication Management determines what information is needed, how that information will be sent and managed, and how project performance will be reported. Risk Management involves identifying, managing and controlling risk of a project. Procurement Management is the group of processes used to acquire the materials and services needed to complete the project. Stakeholder management involves identifying the stakeholders, determining their requirements and expectations, and, to the extent possible, manage their influence in relation to the requirements to ensure a successful project
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Project management Knowledge areas
Project Integration Management This process coordinates the other areas to work together throughout the project. Project Scope Management is a set of processes used to ensure that the project includes all of the requirements and no new requirements are added in a way that could harm the project. Time Management involves processes to ensure that the project is completed on schedule. Project Integration Management This process coordinates the other areas to work together throughout the project. Project Scope Management is a set of processes used to ensure that the project includes all of the requirements and no new requirements are added in a way that could harm the project. Time Management involves processes to ensure that the project is completed on schedule. Cost Management involves processes to ensure that the project is completed on budget. Quality Management ensures that the project meets its requirements, or does what it is expected to do. Human Resource Management includes all of the processes used to develop, manage and put the project team together. Communication Management determines what information is needed, how that information will be sent and managed, and how project performance will be reported. Risk Management involves identifying, managing and controlling risk of a project. Procurement Management is the group of processes used to acquire the materials and services needed to complete the project. Stakeholder management involves identifying the stakeholders, determining their requirements and expectations, and, to the extent possible, manage their influence in relation to the requirements to ensure a successful project
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Project management Knowledge areas
Cost Management involves processes to ensure that the project is completed on budget. Quality Management ensures that the project meets its requirements, or does what it is expected to do. Human Resource Management includes all of the processes used to develop, manage and put the project team together. Project Integration Management This process coordinates the other areas to work together throughout the project. Project Scope Management is a set of processes used to ensure that the project includes all of the requirements and no new requirements are added in a way that could harm the project. Time Management involves processes to ensure that the project is completed on schedule. Cost Management involves processes to ensure that the project is completed on budget. Quality Management ensures that the project meets its requirements, or does what it is expected to do. Human Resource Management includes all of the processes used to develop, manage and put the project team together. Communication Management determines what information is needed, how that information will be sent and managed, and how project performance will be reported. Risk Management involves identifying, managing and controlling risk of a project. Procurement Management is the group of processes used to acquire the materials and services needed to complete the project. Stakeholder management involves identifying the stakeholders, determining their requirements and expectations, and, to the extent possible, manage their influence in relation to the requirements to ensure a successful project
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Project management Knowledge areas
Communication Management determines what information is needed, how that information will be sent and managed, and how project performance will be reported. Risk Management involves identifying, managing and controlling risk of a project. Procurement Management is the group of processes used to acquire the materials and services needed to complete the project. Project Integration Management This process coordinates the other areas to work together throughout the project. Project Scope Management is a set of processes used to ensure that the project includes all of the requirements and no new requirements are added in a way that could harm the project. Time Management involves processes to ensure that the project is completed on schedule. Cost Management involves processes to ensure that the project is completed on budget. Quality Management ensures that the project meets its requirements, or does what it is expected to do. Human Resource Management includes all of the processes used to develop, manage and put the project team together. Communication Management determines what information is needed, how that information will be sent and managed, and how project performance will be reported. Risk Management involves identifying, managing and controlling risk of a project. Procurement Management is the group of processes used to acquire the materials and services needed to complete the project. Stakeholder management involves identifying the stakeholders, determining their requirements and expectations, and, to the extent possible, manage their influence in relation to the requirements to ensure a successful project
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Project management Knowledge areas
Stakeholder management involves identifying the stakeholders, determining their requirements and expectations, and, to the extent possible, manage their influence in relation to the requirements to ensure a successful project Project Integration Management This process coordinates the other areas to work together throughout the project. Project Scope Management is a set of processes used to ensure that the project includes all of the requirements and no new requirements are added in a way that could harm the project. Time Management involves processes to ensure that the project is completed on schedule. Cost Management involves processes to ensure that the project is completed on budget. Quality Management ensures that the project meets its requirements, or does what it is expected to do. Human Resource Management includes all of the processes used to develop, manage and put the project team together. Communication Management determines what information is needed, how that information will be sent and managed, and how project performance will be reported. Risk Management involves identifying, managing and controlling risk of a project. Procurement Management is the group of processes used to acquire the materials and services needed to complete the project. Stakeholder management involves identifying the stakeholders, determining their requirements and expectations, and, to the extent possible, manage their influence in relation to the requirements to ensure a successful project
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Project Management framework
Definition: A set of structural elements that creates the foundation for the project management process. Consists of three parts: Project life-Cycle, Control Cycle and Tools and Techniques.
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Project Management framework
Purpose: To create and share a clear understanding of the basis of the project among the stakeholders and the team. Stakeholders are the people involved in or affected by project activities. E.g: project sponsor, project manager, project team, support staff, customers, users, suppliers, opponents to the project.
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Tools and techniques Assist project managers and their teams in all aspects of project management. Example: Project charter, scope statement, Work Breakdown Structure (WBS) Gantt charts, network diagrams, critical path analysis, and critical chain scheduling (time) Cost estimates and earned value management (cost)
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Super tools Tools that have high use and high potential for improving project success. Example: Software for task scheduling (PM software) Scope statements Requirement analyses Lessons-learned reports
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Super tools Tools already extensively used that have been found to improve project importance include progress reports, kick-off meetings, Gantt charts, change requests.
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Project Success To define a project success:
Time, cost and scope goals are achieved. Customers/sponsors are satisfied with the project. The results of the project met its main objective.
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Project Success Success due to: Sound management process.
Project tied to business goals. Senior management commitment. Good change management. Detailed requirements. Realistic schedule.
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Project Success (Cont)
Good stakeholder relationships Empowered project manager Skilled and appropriate team members with defined roles and responsibilities Availability of funding.
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Project failure Weak business case
Lack of senior management commitment Inadequate project planning (budget, schedule, scope, etc) Absence of user involvement New or unfamiliar technology Lack of defined, clear, or concise requirements
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The role of project manager
Successful projects are led by experienced project manager He must be able to plan, schedule, coordinate and communicate efficiently to meet a project’s goals
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The role of project manager
Not just any regular person a project manager should possess these competencies: People skills Leadership Listening Integrity, ethical behavior, consistent
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The role of project manager
Verbal communication Strong at building teams Conflict resolution, conflict management Critical thinking, problem solving Understands, balanced priorities
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Activity
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Activity instructions
Scenario: Brunei has been consistently failed to shine in SEA games. You have been elected as the new manager to improve Bruneian athletes’ performance. In your opinion: Why do you think Brunei failed to improve their performance? You, as the new manager, what can be done to change that? In the same group, as them to discuss together about the scenario above. And then ask one of them to present
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Program management Program is “a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually” (PMBOK ® Guide, Third Edition, 2004, p.16) A program manager provides leadership and direction for project managers heading the projects within the program.
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Project Portfolio management
Portfolio Management is “the centralized management of one or more portfolios, which includes identifying, prioritizing, authorizing, managing, and controlling projects, programs, and other related work, to achieve specific strategic business objectives” (PMBOK ® Guide, Fourth Edition) The role of a portfolio manager is basically analyze performance of projects, if it has a poor performance, then it’s a no no. if it has a good performance and profitable, then a green light is given.
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Project Portfolio management
Portfolio managers help their organizations make wise investment decisions by helping to select and analyze projects from a strategic perspective. The role of a project manager is basically analyze performance of projects, if it has a poor performance, then it’s a no no. if it has a good performance and profitable, then a green light is given.
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Summary Project is defined as “A temporary endeavor undertaken to accomplish a unique purpose” Project management is defined as “The application of knowledge, skills, tools and techniques to project activities to meet project requirements”
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Summary The project manager is responsible for handling a project to achieve its goal working under the triple constraint: cost, scope and time. PM Knowledge areas cover all the aspects required to successfully complete a project within time and with the best output.
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Summary To define a successful project: The triple constraints are met, satisfied customers and objectives are achieved. Program is “a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually”
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Summary Portfolio Management is “the centralized management of one or more portfolios, which includes identifying, prioritizing, authorizing, managing, and controlling projects, programs, and other related work, to achieve specific strategic business objectives” (PMBOK ® Guide, Fourth Edition) A good project manager must have certain skills in order to determine the success of a project.
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