1. LEARNING EXPERIENCE # 7: Ally Tools “Must Haves” Presented by: Group Encourage

2. Objectives 1. Participants will be introduced to the five fundamental Must Haves of: 1) Time 2) Space 3) Positive tone & words 4) Living in Their Shoes 5) Being Connected 2. Participants will identify examples of how the five fundamental “Must Haves” look, sound, and feel like.

3. Must Haves Being Connected TimeSpace Living in their shoes “+“ Words & Tone

4. Ally Tool Kit:  Things that are based in common sense  Things that are observable…concepts that we can all practice.  Developed from the key things that people have done wrong  Must be practiced and reinforced every day…make them a part of your daily conversation

5. Make a SMORE  Graham Cracker  Marshmallow Fluff  Chocolate  Peanut Butter

6. Time

7. Space

8. “+” Tone & Words

9. Living in Their Shoes

10. Being Connected!

11. Get Connected with Respect  Rapport  Empathy  Support  Prepare  Expectations  Communication  Teamwork

12. How can you make these “ Must Haves” part of your daily life?