1. Turning The Tide May 6, 2009 AmeriCorps Best Practices Conference

2. Introduction: Tell a story of …. …The first music product that you purchased What was the artist/band? What was the artist/band? What was the name of the musical work? What was the name of the musical work? How did you acquire it? How much was it? How did you acquire it? How much was it? Whats your memory of playing it for the first time? Whats your memory of playing it for the first time? Where do you think that product is now? Where do you think that product is now?

3. Differences that make a difference Your behavior is grounded in two key dimensions: Intercultural Conflict Survey Instrument, Dr. Mitchell Hammer

4. What is Culture? Culture represents the normative system in a social community for how to interpret events and how to respond to them. Not all individuals in a cultural community necessarily think, feel and act according to the normative system. Preference within a community defines at the group level the identified cultural patterns – which structure interaction within the community. Intercultural Conflict Survey Instrument, Dr. Mitchell Hammer

5. Generational Check In Traditionalists. b. 1900-1945 Baby Boomers. b. 1946-1964 Generation Xers b. 1965-1980 Millennials b.1981-1999 From When Generations Collide, Lynne Lancaster and David Stillman

6. On Career Goals Traditionalists. Build a Legacy. From When Generations Collide, Lynne Lancaster and David Stillman Baby Boomers. Build a Stellar Career Generation Xers. Build a Portable Career Millennials. Build Parallel Careers

7. Traditionalists Support me in shifting the balance. Baby Boomers Help me balance everyone else and find meaning myself Generation Xers Give me balance now, not when Im 65. Millennials Work isnt everything, flexibility to balance my activities is. On Balance From When Generations Collide, Lynne Lancaster and David Stillman

8. On Feedback From When Generations Collide, Lynne Lancaster and David Stillman Generation Xers Sorry to interrupt, but how am I doing? Baby Boomers Once a year, with lots of documentation. Traditionalists. No news is good news. Millennials Feedback whenever I want, at the push of a button.

9. 60 Minutes (CBS) November 14, 2007

11. From Live First, Work Second by Rebecca Ryan

12. Maslows Self Actualization Teach people to be authentic… Teach people to transcend their cultural conditioning… Help people discover their vocations…callings, fates or destinies… We should refresh consciousness, teach people to appreciate beauty… We should teach people to transcend trifling problems and grapple with lifes serious problems…

13. Four Turnings (Strauss and Howe) High A New Civic Order Emerges Crisis Rapid decay of institutions; Rebirth of new order Awakening Spiritual Upheaval Unraveling Institutions weaken, individuals strengthen; Civic order decays, new system takes hold

14. Working Interculturally Intercultural Conflict Survey Instrument, Dr. Mitchell Hammer

15. What Millennialls Want per our Focus Groups

17. Tell a story of how you or your agency… Learned from its past mistakes by taking on a new strategy or action; or publicly shared what it has learned with its co-workers/constituency Recognized the strengths of its talent; or tried to act from an intention on building on strengths. Created a dynamic and effective team Demonstrated accountability to its constituents/co- workers, or modeled transparency or authenticity Made others feel included, especially those in the margins

18. What we did today Recognize: How our agencies currently deal with intergenerational relationships. Reframe: The roots of intergenerational conflict are grounded in culture; a framework of five values. Reconcilation: We shared stories of how we already bridge these cultures, and we created options and possibilities for further reconciliation.

19. Discovery and Intention Write a sentence that starts with: I learned that I… I discovered that I… I re-learned that I… I affirmed that I… Write a second sentence that starts with: I intend to…I will… I plan to… I want to…

20. Want the Powerpoint? MacArthur Antigua Director, National Recruitment & Expansion Public Allies macarthura@publicallies.org 414.460.1156