2. Branch Leadership Training Workshop
IEEE
School
YOU
Community
Work
IEEE
Branch Leadership Training Workshop

3. INTRODUCTION Name Branch Your IEEE Student Branch Position
What do you plan to do truly great for and with your Branch this year?
What is your number one goal this year?

4. Schedule Introduction Branch Administration Branch Operations
Branch Planning Discussion and Workshop
Branch Resources
Student Awards
Membership
Discussion and Workshop
Fundraising
Student Professional Awareness Activities
Time Management
Evaluations

5. Volunteer Organization and Staff Organization
IEEE
Volunteer Organization and Staff Organization
(Student Services is part of Regional Activities
in the staff organization)

6. Regional Activities Board Organization

7. Organization Geographic Entities in IEEE Southwest Area of Region 6
Univ. of Calif.
at San Diego
IEEE Student
Branch
San Diego Section
of Southwest Area
of Region 6
Note: Not drawn to scale and
boundaries are only approximate
Region 6 in the World

8. Student Activities Committee
MISSION
To provide undergraduate and graduate students who
have an interest in the IEEE designated fields, Engineering,
Computer Science and Information Technology, Physical
Sciences, Biological and Medical Sciences, Mathematics,
Technical Communications, Education, Management, Law
and Policy with opportunities for educational, technical
and professional development emphasizing the value of
continuing IEEE membership after graduation.

9. Student Activities Committee Members
RSRs Regional Student Representatives
RSACs - Regional Student Activities Chairs
IRs Industrial Representatives
SPAA Chair and IEEE USA SPAC Chair
Potentials Student Editor, Potentials Editor
TAB Representative, Branch Chapter Representative
Chair, Vice Chair
Student Services Manager (non-voting)

10. BRANCH ADMINISTRATION
Key individuals in your Student Branch include:
Student Officers
Chair
Vice-Chair
Secretary
Treasurer
Branch Counselor and/or Branch Chapter Advisor
Branch Mentor
Committee Chairs (also Student members)

11. Student Branch Chair
Serves as the Executive Officer of the Student Branch.
Manages the general operations of the Branch.
Presides at all meetings of the Branch.
Appoints committee chairs.
Involved in “forward planning” for the Branch.
Prepares necessary reports for IEEE Student Services.
Arranges for election of new Officers before leaving office.
Communicates frequently with other Officers.
Works with Branch Counselor in dealings with the Department
and Faculty and local IEEE Section.

12. Student Branch Vice-Chair
Serves as the junior Executive Officer of the Student Branch.
Chairs the Program or Membership Committee.
Monitors the progress of Branch programs.
Fills in for the Student Branch Chair as required.
At some Branches, automatically becomes Chair next year.

13. Student Branch Secretary
Keeps detailed records of all Branch meetings and activities.
Carries out all necessary communications of the Branch, including the
filing of reports with IEEE Headquarters.
Maintains stationery and other IEEE forms and supplies as required.
Posts a calendar of events to keep all members informed of Branch
activities.
Ensures that all Branch activities are conducted under the provisions
of the current Branch Constitution and IEEE Bylaws.
Arranges for orderly transfer of all Branch records to incoming
Secretary.

14. Student Branch Treasurer
Responsible for ensuring the Branch’s finances are in order.
Deposits all monies received promptly in the Student Branch account.
Prepares a budget at the start of the school (or fiscal) year.
Prepares end-of-year Financial Statements.
Chairs the Fundraising Committee.
Co-signing Officer (jointly with the Student Branch Chair).
Arranges for orderly transfer of all accounts and records to incoming
Treasurer.

15. Student Branch Counselor
Faculty member, active in the IEEE, who serves as an advisor to the
Branch and its Officers.
Appointed by the local Section Chair, upon the recommendation of the
Student members and the Regional Student Activities Chair (RSAC).
Normal term of appointment (or re-appointment) is two years.
Provides a sense of continuity to the Branch.
Informs other faculty members of Branch activities.
Promotes student awareness of awards, contests and membership benefits.
Helps the Branch establish Industrial contacts and works closely
with the Branch Officers and the Branch Mentor.

16. Branch Mentor
Designed to maximize the interaction between the Student Branch
and the local Section.
Branch Mentor must be from Industry.
Appointed by the local Section Chair, in consultation with the
Branch members.
A recent graduate with firsthand experience in Student Branch
operations is an ideal candidate.
Meets regularly with the Branch members and the Branch Counselor.
Assists the Branch to develop effective programs.
Provides a bridge between the Branch and the local Section.
Position is optional but can help Branches stay connected.

17. Student Branch Committees
Having different committees can help you develop a varied,
broad-reaching program of activities. Some key committees are:
Program Committee - responsible for planning and running the
Branch’s program of activities.
Membership Committee - responsible for planning and carrying out
Branch recruitment efforts, including promoting membership benefits
to new and existing members.
Publicity Committee - responsible for advertising all Branch activities.
Finance Committee - responsible for fundraising activities.
Nominating Committee - responsible for setting election guidelines
and dates and finding suitable candidates.

18. IEEE Volunteerism Most if not all the people you will work with on
IEEE activities are volunteers.
Be respectful of them and their time (plan efforts)
Make them feel their contributions are important
Make sure they get recognition
Thank them for their participation
Give them titles related to activities
Seek and get commitments
Make sure they feel they have input to the process

19. BRANCH OPERATIONS Branch Program
Design a varied and interesting schedule of events.
Branch Resources
click “Branch Operations”
Seek resources available to help you plan and implement
your Branch program.
Student Awards
Ensure that students are aware of awards and scholarships
available to them. Visit
Branch News
For the latest information

20. Branch Program Invite speakers on technical or professional subjects.
Enter design competitions (e.g., Region Hardware
and Software Design Contests).
Hold a Student Professional Awareness Conference (S-PAC).
Hold a Student Professional Awareness Venture (S-PAVe).
Organize field trips to Industry.
Mentor junior students.
Organize sales of lab kits, lab manuals, resume books, solved past exams.

21. Branch Program (continued)
Raise funds for charity or Student Branch projects.
Publish a Student Branch Newsletter on the web. Develop a Student Branch web site. Free hosting web space at
Branch Chairs should use SAMIEEE to access current
IEEE Student membership data
Participate in engineering awareness programs.
Visit and organize joint activities with other Student Branches.
Volunteer at a conference and help staff a membership booth.
Host an annual “Welcome Back” or “End of School” picnic.
Work with the local IEEE Section and Region.

22. Branch Planning
Assess the state of your Branch (resources, people, money)
Identify the major objectives for your Branch for this year
(e.g., membership increase, some big event, retain existing
members, seek new equipment)
Identify the specific goals that will help you meet your objectives
and identify the events that will make up your Branch Program to
achieve these goals
For each event, develop an Action Plan

23. Branch Planning Goals Events Evaluate The Plan! Brainstorm! Consider
constraints
Your Annual Branch Plan is the result!

24. Branch Planning
Need Ideas Fast? try this… Five Rules of Brainstorming:
1. Any ideas are valid (even wacky ones).
2. Write everything down.
3. Don’t criticize or evaluate.
4. Don’t be a salesperson.
5. Ideas form in molecules, so don’t be afraid if everyone is silent
Someone keeps time (you need a limit!) and someone is scribe to
capture every idea.

25. Branch Planning Evaluate the results--- Is there enough interest?
What resources are needed?
Will it achieve goals?
What are the constraints of the Branch? (time, money, people)
Take the attractive alternatives and ITERATE!

26. Branch Planning
Iteration may make earlier, rejected ideas more desirable…
For example,
“This road trip will need the extra funding, maybe running a coffee
machine isn’t such a bad idea after all”

27. Branch Planning Once you decide on a plan, put it into action!
Assign people to duties
Set a timeline, and milestones to be achieved
Be REALISTIC!!
Establish your financing and cash-flow

28. Branch Planning
If you are coordinating some event, let people do their jobs.
Keep people communicating with short status meetings
Compliment people on accomplishments (a key to motivated
volunteers
Plan for the unexpected! Murphy’s Law…
Reward yourselves when it is all over
Learn from your mistakes and leave documentation for future
officers!

29. Branch Planning Workshop
Develop a set of goals for the branch
Brainstorm to find events
Evaluate and create Branch plan and timeline of events
Someone from the group will present (1 slide)
State your assumptions!
In second workshop, plan one event in detail; all resources and
timeline with milestones (and a second presentation!)

30. Branch Planning Workshop Scenario 1
Apathetic University has its share of problems. Ellen, an
enthusiastic member accepted the job of Branch Chair (nobody
wanted it anyway!), but:
There are only 11 members (her friends in 4th year)
Nobody else seems to know what an IEEE Student Branch is,
including the recently appointed Branch Counselor, a new
faculty member
Ellen knows that the Branch is close to probation.
SHE NEEDS YOUR HELP!!

31. Branch Planning Workshop Scenario 2
At the University of Life, the seniors seem to slap together an executive
committee every September. There is a big EE class in
this school and the Student Branch Counselor is enthusiastic but
busy. The sophomores and juniors even think IEEE is for the
seniors only.
WHAT SHOULD THE BRANCH DO?

32. Student Branch Reporting Requirements
Each year, you must submit two reports to IEEE Student Services. To
encourage you to complete these, the IEEE provides you with funding -
an incentive rebate. Remember, IEEE wants to hear about your activities.
Annual Plan of Activities:
due 1 November each year or two months after the academic year begins;
helps you plan your activities and budget for the year;
allotment based on Branch members as of 31 December statistics
allotment of either US$50.00 (49 members or less)
or US$ (50 members or more) upon receipt of plan.
Annual Report of Activities:
due 1 May each year or two months after the academic year ends;
detailed report of activities for past year, including financial statements.
rebate of $US2.00 per Branch member as of 31 December statistics.

33. The IEEE Student Branch Calendar
A useful tool for planning purposes.
A good way to remind Branch members of upcoming activities.
Should list all award deadlines.
Post on the student bulletin board or office door.
Student Branch Secretary should keep it current.
Generic calendar included in workbook.

34. Branch Resources Distinguished Lecturers Program sponsored by IEEE and
other IEEE Societies.
IEEE Computer Society Distinguished Lecturers Program.
IEEE Program Resources Guide.
Section and Section Student Activities Chair (Section SAC).
Branch Counselor and Branch Mentor.
Regional Student Representative (RSR) and Regional SAC (RSAC).
IEEE Student Services Manager (IEEE HQ).
Contacts listed in Workbook.

35. Branch Resources (continued)
IEEE Student Concourse web site
Student Branch program information, awards and scholarships,
all Student Branches listed with reported web sites and
addresses.
IEEE
Student Services Maintains Regional Student Branch Addresses
Send to:
web accounts at
Submit Reports by
for Region 1
(same format for Regions 1-10)

36. Branch Resources (continued)
IEEE Student Branch All Magazine Package
fee is US$ in 2006
subscription package includes all 32 IEEE magazines
available to all Student Branches
Some magazines included are:
IEEE Spectrum magazine
IEEE Potentials magazine
IEEE Computer magazine
IEEE Software magazine
IEEE Internet computing magazine
IEEE Power Engineering Review
IEEE Micro magazine
IEEE Personal Communications magazine

37. Branch Resources (continued)
IEEE Student Branch Library Subscription to the All Society Periodicals
Package (ASPP)
only Student Branches whose main libraries subscribe to non-member
ASPP subscription qualify for the discounted fee.
US$ in 2006
includes all Society Transactions, Journals, and magazines,
with a few exceptions.
Student Branch must provide an adequate facility to store and
display the publications.
To qualify, the main university library where the Student Branch is
located MUST have a current full ASPP (print or online) or IEL subscription.
Orders must be placed on IEEE Stationery, signed by Branch
Chair and Branch Counselor, and sent with full payment.

38. Student Branch Awards
One of the BEST benefits of being a Student member.
You should keep all your Branch members informed about the
opportunities.
Some are scholarships, others are fellowships or stipends.
Still others are prizes for competitions.
Recognition for the Branch, Branch Counselor, and students.

39. Student Branch Awards (continued)
Regional Student Paper Competition
Open to all undergraduate IEEE Student Members
Chance to improve written and verbal communications skills
Local competition at Branch determines winner for Area
Competition; winners from Area Competition go on to
Regional Competition
Regional prizes from Life Member committee (US $800, $500, $200)
See guidelines in Handbook or contact Regional Student
Activities Committee Chair (RSAC)

40. Student Branch Awards (continued)
IEEE Regional Exemplary Student Branch Award
Award designed to encourage, through public recognition,
exemplary Student Branch operation.
Good goal to guide Branch planning efforts.
No limit to the number of awards given.
Nomination must be by an Officer of the Branch.
Supporting documentation must be provided.

41. Student Branch Awards (continued)
Outstanding Student Branch Counselor and Advisor Award
To recognize the important contributions of the Counselor / Advisor.
Over 300 Counselors and Advisors have been recognized since 1979.
Sponsored by RAB and TAB.
Up to 1 Counselor per Region recognized each year.
Students must submit a nomination essay (1500 or less words).
Nomination deadline is 28 February.

42. Student Branch Awards (continued)
Larry K. Wilson Regional Student Activities Award
To recognize the student most responsible for an extraordinary
accomplishment associated with student activities.
One winner per region.
Commemorative plaque and 3 years free membership in the IEEE.
Nomination deadline is 31 January.

43. Student Branch Awards (continued)
Computer Society Richard E. Merwin Scholarship
Up to 10 awards of US$3,000.
Juniors, seniors, and graduate students are eligible.
Must be active in the Computer Society Branch Chapter at your
school.
Application deadline is 31 May.

44. Student Branch Awards (continued)
Charles LeGeyt Fortescue Fellowship
One year US$24,000 award to a new graduate student.
Must study at an accredited university in the U.S. or Canada.
Application deadline is 31 January every other year.
Other Awards
IEEE Fellowship in Electrical History
IEEE Neural Networks Council Conference grants

45. Student Branch Awards (continued)
RAB Membership Growth Award
Given by RAB (cannot apply for this) to the Branch in each
Region that has highest growth (based on Branch size and %
growth --- not just actual numbers)
Outstanding Student Certificate
Available free from IEEE Student Services; 1 per 100 Branch
Members (or fraction thereof); lettering done by IEEE for your
Branch. Give them to deserving Student Members!
Student Branch Support Certificate
Available free from IEEE Student Services; give to people in
recognition of their support of your Branch.

46. MEMBERSHIP
Student Membership Benefits
Membership Group Discussion

47. Student Membership Benefits
IEEE Spectrum magazine online and print
IEEE Potentials magazine online and print
The Institute online and print
Xplore online access to subscriptions
Discount on technical Society memberships and publications
50% discount in IEEE dues for students graduating the first year
after graduation
Leadership Experience and networking with Section, Industry Leaders
IEEE Job Site
alias
Financial Advantage programs
Membership card

48. Student Membership Who Qualifies?
Undergraduate or graduate students taking at least
50% of a normal full-time course of study in IEEE designated
fields, Engineering, Computer Science and Information
Technology, Physical Sciences, Biological and Medical
Sciences, Mathematics, Technical Communications, Education, Management, Law and Policy.

49. IEEE Student Membership Dues
$30.00 US and Canada (Regions 1-7)
includes Potentials magazine (5 issues per year) (online and print)
includes Spectrum and the Institute (online and print)
$25.00 all other areas of the world
(Regions 8, 9 & 10)
with option to subscribe to Potentials magazine for $5.00 (online and print)

50. Membership Group Discussion
Q1. Why did you join the IEEE and why did you become active?
Q2. Why do some students neglect to renew their IEEE membership?
Q3. How would you encourage a student to renew membership after it
has lapsed (expired)?
Q4. How would you attract a first year student to join IEEE?
Q5. How would you persuade students in other departments to join IEEE?

51. FUNDRAISING
There are 4 different kinds of money you may need to raise:
Operating money - for continual expenses.
Seed money - an “advance” for an event.
Subsidy money - to reduce the cost for members.
Capital money - to buy things.
Student Branch Operations Guide has a list of 19 ideas.
Brainstorming is a good way to think of ideas.
Need to be aware of University Fundraising constraints
Need to be careful not to tarnish the image of engineering.

52. FUNDRAISING Money Sources ($$ and/or in-kind contributions):
Branch bank account
Money from Branch Plan, and Rebate from Annual Report
Fundraising events or activities
School
- Department Head, Dean, Student’s Association,
Engineering Student’s Association
IEEE
- Local Section, Region
- For S-PACs and S-PAVes: IEEE USA SPAC and
RAB/SAC/SPAA
Local Industry

53. FUNDRAISING When asking for money….
Donor must have money to give (not everyone does!)
Put the request in writing and include a brief budget
Convince them of the merits of your cause and how their
involvement will help both you and them
Show them that your proposal is well-thought out and that you are
soliciting from others as well
Give them time to make a decision and then follow-up
Conduct Fundraising Workshop
Question 1
Question 2

54. S-PAC OVERVIEW What is an S-PAC?
Student Professional Awareness Conferece
S-PAC program goals
Professional Awareness Issues
S-PAC planning steps
IEEE S-PAC funding sources
Student benefits from S-PACs
For More Information...

55. What is an S-PAC? Student planned and run conference
(half to full day)
Nontechnical career issues discussed
High quality volunteer speakers
Funding from IEEE, university and industry

56. S-PAC Program Goals
To develop an awareness of engineering professionalism
To enhance technical education
To provide opportunities for personal development
To encourage ongoing participation in IEEE

57. Professional Awareness Topics
Category A: Career growth
Category B: Working
Category C: Professional ethics
and societal responsibility
Category D: Self-management
Category E: The engineer and public policy
Category F: Role of the professional society

58. S-PAC Planning Steps 1. Get Connected! 2. Begin Planning
Select Speakers
Budget Planning
Ticket Sales and Publicity
Prepare for S-PAC day
After the S-PAC

59. IEEE S-PAC FUNDING SOURCES --- AN OVERVIEW
Regional Activities Board (RAB)
IEEE USA
Student Activities
Committee (SAC)
Other RAB
Committees
Career Policy Council (CPC) Other IEEE USA Councils
Student Professional
Awareness Activities
RAB/SAC/SPAA Chair
RSACs RSRs
Other CPC
Committees
Student Professional (IEEE USA/SPAC)
Awareness Committee
Region
IEEE USA/SPAC Chair
R1-6 S-PAC Coords. (RSCs)
R1-6 S-PAC Sup. Coords. (RSSCs)
Two Student Representatives
RAB/SAC/SPAA Chair
Regional Director
- Regional Student Activities Chair
- Regional Student Representative
- Other Regional Officers
Area or Council
Other Areas or Councils in a
Region
Area or Council
Officers
Regional S-PAC Coordinator
seeks funding on behalf of students
Students seek funding from
Other Sections in an Area or Council
Section Chair
- Section Treasurer/Secretary
- Section Student Activities Chair
- Other Section Officers
Note: IEEE USA/SPAC provides funds for speaker travel.
All other IEEE Regions 1-6 funds can be applied
to S-PAC operating expenses;e.g., IEEE
Student Member subsidies, printing, advertising.

60. Student Benefits From S-PACs
Opportunities for personal development
Skills development
Team building
Project management
Marketing/sales
Finance
Communications
Build self-confidence
Industry connections

61. For More Information... Regions 1 - 6 Ms. Sandra Kim Regions 7 - 10
Administrator, IEEE USA
IEEE-USA Office
1828 L Street N.W., Suite 1202
Washington D.C
phone
fax
Regions
Ms. Laura J. Durrett
IEEE Student Services
Manager
445 Hoes Lane
P.O. Box 1331
Piscataway, NJ
phone
fax .

62. S-PAVe OVERVIEW
What is an S-PAVe? Student Professional Awareness Venture
S-PAVe Program Goals
Ventures
Elements of a Venture Proposal
Venture Budget
Funding and Support Letters
Submission and Review Process
For More Information...

63. What is an S-PAVe? Projects or activities conceived by IEEE
Student Branches to develop an awareness of
engineering professionalism
Funded by IEEE through RAB/SAC/SPAA and
IEEE USA SPAC
Students develop the idea and submit a
proposal for funding
If approved, students receive funding to
proceed with their planned venture and report
results to IEEE

64. S-PAVe Program Goals Develop prototype activities/materials to enhance
Student Member awareness of professional concerns
Increase Student Membership, with focus on
Freshmen, Sophomores, and Juniors
Provide new services for Student Branch Membership
Enable Student Branches to gain experience in project
planning and organization

65. Ventures Can be of any nature except those that duplicate the
Student Professional Awareness Conference (S-PAC)
Suggested Formats: Service, Workshop, Video,
Simulation, Resource Materials
Examples
- Make a video tape depicting ethical dilemmas
- Develop an in-house training program that
instructs students on how to run a meeting
- Establish a resume evaluation service
- Create a computer package that gives basic
ideas on setting up your own company
Can span days, weeks or months, but should not
generally exceed one school semester

66. Elements of a Venture Proposal
Venture summary form (from IEEE)
Venture description and milestone list
Budget
Support letters
Student Branch Counselor
Regional S-PAC Coordinator (Regions 1- 6 only)
Financial support letter

67. Venture Budget
One or two pages itemizing income sources and expenditures
A base amount of funds is provided (up to US$200.00)
and additional funds on a matching basis
One additional dollar of S-PAVe funds (over the base
amount) may be requested for every dollar committed to
the venture from other sources (e.g., IEEE Section,
Student Branch, or local companies)
All requested S-PAVe funds may not be awarded
The maximum S-PAVe award is US$500.00

68. Venture Budget Example
Assume that US$ has been secured from the IEEE
Section
US$ can be requested from S-PAVe funds
- US$ in base funding
- US$ as a dollar for dollar match to Section funds
Total income would be US$550.00
- US$ Section funds
- US$ S-PAVe funds
S-PAVe FUNDS WILL BE PROVIDED TO THE STUDENT
BRANCH ONCE THE VENTURE HAS BEEN APPROVED FOR
FUNDING.

69. Funding and Support Letters
A Letter of Support indicates
- Its author has read the proposal, likes it, and
supports the Student Branch involvement
- If appropriate, any amount of financial commitment
Required Letters of Support
- Student Branch Counselor
- Regional S-PAC Coordinator (Regions 1-6 only)
A Letter of Financial Support is required from any
funding source

70. Submission and Review Process
Submit proposals at any time to:
Regions 1-6: IEEE-USA Manager, Professional Programs
Regions 7-10: IEEE Student Services Coordinator
Proposals are reviewed and awarded funds based on
- Expected achievement of S-PAVe goals
- Likelihood of success
- Originality
- Available funds
Each proposal is evaluated on its own merit -- not a contest
The reviewing is performed by:
RAB/SAC/SPAA Chair · RAB/SAC Chair · IEEE USA SPAC Chair
Award notification is made within 2 weeks

71. For More Information... Regions 1 - 6 Ms. Sandra Kim Regions 7 - 10
Administrator, IEEE USA
IEEE-USA Office
1828 L Street N.W., Suite 1202
Washington D.C
phone
fax
Regions
Ms. Laura J. Durrett
IEEE Student Services
Manager
445 Hoes Lane
P.O. Box 1331
Piscataway, NJ
phone
fax .

72. S-PAC/S-PAVe Workshop Exercise
Develop an S-PAC/S-PAVe for your Branch
Divide into groups of 4-6 people
Select a scribe - record ideas
Select a prophet - present ideas
Select a timekeeper - ensure staying on track
Brainstorm ideas for an activity
Decide on an activity based on ranked ideas
Strive to identify the critical issues and actions necessary
to complete and S-PAC/S-PAVe
Develop an action plan - Who does what by when?

73. S-PAC Scenario MegaSchool State University
A large university with many engineering programs has an
IEEE Student Branch with 110 members and $ in
the Branch Treasury. The total enrollment in engineering
is 1000 students with 250 in electrical engineering. The Branch
wants to have an S-PAC. It is the last week of October.
HOW SHOULD THEY PLAN THEIR S-PAC?

74. S-PAC Scenario MicroSchool University
Your Student Branch has 85 members (15 hardcore) in a school with a
total engineering class of Your school is in a somewhat remote,
but industrial area. The “hardcores” got excited about an S-PAC after
reading about it in a promotional mailing they received from IEEE-USA
in December. It is the second week of January.
HOW SHOULD THEY PLAN THEIR S-PAC?

75. S-PAVe Scenario Remote College
Your Student Branch has 70 members in a small engineering school,
in the suburbs of a medium size city. Your Branch figures that an S-PAC
may be hard to do for your small Branch, so they decide an S-PAVe might
be easier. The members of your Branch are pretty imaginative, and the
school is very supportive of the Branch. It is mid October.
HOW SHOULD THEY PLAN THEIR S-PAVE?

76. TIME MANAGEMENT Set Goals and Objectives Organize your Day
Determine How You Spend Your Time
Set Goals and Objectives
Organize your Day
Learn to Delegate

77. Determine How You Spend Your Time
Document how much time you waste each day
Television
Telephone calls
Meetings
Breaks
Handle correspondence effectively
Touch a piece of paper only once
Handle visitors tactfully
Establish time limit for unexpected visitor
Emphasize serving and helping people meet their needs
Be firm but pleasant when you terminate a conversation

78. Set Goals and Objectives
Visualize yourself achieving each goal
Ensure goals are specific and measurable
Select a general time frame for completion
Set goals that will not allow for procrastination
Do unpleasant things first
Do simple tasks before complex tasks
Attack goals with enthusiasm
Find ways to enjoy working on each short-term goal
Evaluate your performance
Give yourself rewards

79. Organize Your Day Plan on paper -- Prepare a “To Do” list
Make good use of entire day
Use lunch hour effectively
Use travel time productively
Set deadlines
Use a reward system
Use a timer
Combine activities
Plan to stay one step ahead

80. Learn to Delegate Make person aware of relative importance of task
Provide necessary information and resources
Emphasize results rather than methods
Secure a commitment
Set deadlines
Schedule review sessions
Give incentives commensurate to the task accomplished