1. Corrado.Iorizzo@ctp-consulting.com Solution Architect Cambridge Technology Partners Using TFS Event Service to integrate TFS 2010 with external EPM and Ticketing platforms

2. Today’s Speaker Corrado Iorizzo Solution Architect in CTP since 2010 Frequent Speaker Last 5 years in UK, Spain, Belgium.Net, ALM, Cloud, EAI, Technical Strategy Blog: http://corradoi.blogspot.comhttp://corradoi.blogspot.com

3. A little bit of Markitecture

4. What is ALM Govern ance Managemen t Process Requirements Specifications Development Testing Release Configuration and maintenance

5. In other words ALM = Application Lif ecycle Management …is a continuous process of managing the life of an application through governance, development and maintenance. Helping teams of people… build great software… by working together. I’ve just said TOGETHER!

6. Which is an ALM tool?

7. ALM is not the whole IT!

8. ITIL is the Dark Side… [2]Service Strategy Project Portfolio Management Requirements Tracking Forecast Review [1]Service Design Solution Planning Solution Design Solution Construction Collaboration [3]Service Transition Quaility Assurance Change Management Demand Management [5]Service Operation Solution Instrumentation CR Tracking Issues Tracking (Bug & Infrastructure) [4]Continual Process Improvement KPI reviews to allocate investment Prioritization Strategy Maximizing the ROI in the early stages: Minimizing the Risks Minimizing the customer involvement

9. TFS as the ITIL backbone ITIL Package (Work-Items) ITIL Package (Work-Items) ITIL Package (Work-Items) ITIL Package (Work-Items) ITIL Package (Work-Items) ITIL Package (Work-Items) ITIL Package (Work-Items) ITIL Package (Work-Items) Team Portal Sharepoint Team Portal Sharepoint Visual Studio Web Access Visual Studio Web Access PlugIn Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Improvement Java

10. A business case Service Strategy Service Design Service Transition Service Operation

11. Let’s do the cool stuff!

12. ServiceNow Overview demo…

13. Adapting TFS WorkItems to your needs demo…

14. Feeding TFS with ServiceNow Data demo…

15. Realign ServiceNow Data with TFS Event Service demo…

16. If you have any questions…

17. Please add the following two Slides to the End of your Deck! Thank you! Info to Speakers

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