1. Volunteer Recruitment & Management

2. Chapter with No New Leaders Committees of One Low attendance at events and programs New and innovative programs Fresh perspectives and ideas More diversity Same people doing the same jobs Burned out leaders Forward-thinking committees Old, boring programs Active, dynamic leaders Why Do We Need Leaders?

3. Why is it Hard to Find Leaders? Too busy Don’t want the responsibility Last time no one listened Fear of the unknown Don’t know anyone on the committee Lack of skills or training

4. Volunteer leadership enhances a career Learn new business skills Get management experience Cement industry contacts by working together on project Demonstrate leadership abilities What’s in it for Them?

5. What’s in it for CSI? Effective delegation develops people who are ultimately an asset to the future of the organization Conduit for information and policy from the national to the local level Volunteer leaders act as the “arms” of the association -- extends the reach

6. Delegate With Confidence Plan Organize Budget Train Support Praise

7. Your Job as a Delegator Show your confidence in others Be available as a resource Address performance issues Reward good performance/achievem ent of goals

8. It’s Really Not Easier to Do it All Yourself…

9. How to Delegate Help your chapter leaders discover how to break down tasks Get people involved in bits and bites Have brainstorming sessions to identify small, medium and large tasks for each committee Call new members FIRST

10. What Does a New Volunteer Need to Know? What’s expected What’s the plan What’s the budget allocated for this project How best to manage my time How to do the task What resources are available if I need help

11. Just Ask! Interview members Ask them to “help out” with one specific thing The ASK is important Emphasize the importance of the task Point out which skill they have that you need Get them someone to work with Make them feel good about what they did, however small Say thank you afterward

12. Empowering the Volunteer Leader Establish goals Be clear about expectations – budget, timeliness, reporting Give them freedom to decide how goals will be accomplished Grant sufficient authority and responsibility to achieve goals