1. London Health Libraries Induction & Update Morning LONDON HEALTH LIBRARIES An Overview Richard Osborn London Health Libraries

2. Why is there a network called “London Health Libraries” ANY IDEAS ? London Health Libraries

3. Why is there a network called “London Health Libraries” Value for money Efficiency Best use of scarce expertise Sharing of good practice The network mirrors the NHS London area London Health Libraries

4. Mission of London Health Libraries The mission of London Health Libraries is to support continuous improvement in the health and well-being of patients and the diverse community in London. We achieve this by enabling the delivery of prompt and convenient services that: inform patient choice improve the quality of decision-making support the development of the whole workforce London Health Libraries

5. Library Services for Health & Social Care Staff in London 80 service points receiving NHS funding Over 400 library staff (35% professionally qualified) Investment of over £8.5 million across London (includes £611K for e-resources). 72% is educational funding We serve staff in Acute & Mental Health Trusts and PCTs HE libraries provide services for healthcare students and some NHS staff - 5 medical schools and 9 non-medical universities. Over 40% of London’s NHS workforce look to an HE-managed library as their main service London Health Libraries

6. Impact of Policy on Library Services London Health Libraries To support four key areas of the NHS and social care: Clinical decision-making Commissioning decisions & policy making Research and development ; Lifelong learning To provide access & support for all staff groups To improve services to community and social care To ensure services are provided to inform patients, carers and the general public To support formal education & work-based learning To be evidence-based

7. SHAs & library and knowledge services London Health Libraries Strategic leadership & co-ordination of libraries and e-learning rests with each SHA Post of Strategic Library Services Development Manager – based at Deanery Working closely with eKAT staff, I am responsible for the co-ordination of library and knowledge services to NHS staff and students across London

8. Role of SHA Library Lead London Health Libraries Strategic leadership Service development Staff development Partnership development and collaborative working Performance management Communication … but role is wider than just these areas

9. Other areas of responsibility London Health Libraries E-learning – liaising with Trust leads for e-learning (often Heads of Training and Development) Liaising with others involved in education, e.g. Deanery staff, Postgraduate Centre managers etc..

10. London Health Libraries Council London Health Libraries Just over 1 year old Comprises SHA library lead, Head of eKAT, 2 reps from each area group, HE rep and NLH Institute Team rep Meets bi-monthly on average Sets and implements strategic direction for library services in London and ensures cohesion of LHL network

11. London Health Libraries Working Groups London Health Libraries Information & Learning Resources Staff Development Service Development NHS-HE Partnership (new group to be set up)

12. London strategy 2005 - 2008 Better libraries, better health, better healthcare London Health Libraries Launched February 2005 Outlines areas for pan-London development Services to inform patient choice Services to improve the quality of decision- making Services to support the development of the whole workforce

13. Drivers for London strategy 2008 - 2012 London Health Libraries The Hill report The National Service Framework for Quality Improvement Healthcare for London (Darzi) World Class Commissioning NHS Operating Framework 2008-9

14. Building partnerships London Health Libraries Key stakeholders in recent years have been: Higher Education (M25 Consortium) Other education partners – e.g. London Deanery London Libraries Development Agency Social Care Institute for Excellence (SCIE) Library staff across London, including independent health libraries (CHILL)

15. National perspective London Health Libraries SHA Library Lead represents London on the National Library for Health Co-ordinating Group and national e-learning leads group London is also represented on NLH working groups – Staff Development, Service Development, Content & Collections and Technical Design Authority Group