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Tel:(972)3-510-1768 -1- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman.

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Presentation on theme: "Tel:(972)3-510-1768 -1- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman."— Presentation transcript:

1 Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -1- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman The ARENA Genome: Harmonic Strategic Planning Arena Layers: Corporate, Business Function- Define Hierarchy Refinement Stages: Arena, Focus, Action Create Strategy Functional Arena Arena actors: Partners, Threats; Current, Future Tailored Patterns. Corporate Layer: Portfolio Businesses Maximize Value Function Layer: Process, Project and Product Agile value drive Business Layer: Positioning Products by Market Strategy

2 Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -2- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Classical Operations Paradigm: Machine Metaphor Master Schedule Scientific Management: Unfreeze, change, freeze Operations Managers Quality Controllers C3I, MRP, MRPII, ERP, ERM Arena Pattern: Push. Division: Management vs. Operation Focus: Efficiency, AOQL Action: Scientific Management, Capacity Balancing Resource A Resource B Quality Control Functional Arena: Assembly Line: Navy Multiple suppliers Push methodology LTPD β Multiple Suppliers: SCM (Eur:800-2,000 Ford: 1,600) Process Definition & Improvement Demand Forecast Resource C AOQL α Customers CRM Buffer

3 Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -3- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Total Quality Paradigm: Organic Metaphor Resource A Functional Arena: Group Technology Lean, Balanced Process Production: Pull/Kanban methodology, Focus on Setup Reduction Quality: Kaizen, Taguchi, Group technology, Circles, QFD, Ringii, Robust Design Strategy: Promotion, expansion, Zeibatsu, Hoshin Kanri WIP Buffer Resource B WIP Buffer Supplier (160-300) Buffer JIT, JIP Poka Yoke Kanban Pull: Local Control Kareitsu Kanban Keizen Customers Finished Goods Buffer Resource C QFD Keizen Arena Pattern: Pull. Group technology. Focus: Process, perfection Action: Continuous improvement.

4 Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -4- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Management-By-Constraints Paradigm: Mixed Strategy QA Drum-Buffer-Rope: Pull & Push Gating: Kit,WIP C Components: Auction Rope: PullPush Functional Arena: Lean Process Drum-Buffer-Rope Complete Kit Customers Constraint Definition Constraint B : Drum A Components: 2-3 Suppliers JIT, JIP QFD WIP Buffer Control Cycle Resource A Control Cycle Resource C Constraint Management Cycle Define the Goal Identify proper Measures: 6 Identify the systems constraint Arena Pattern: DBR = Push + Pull Focus: Throughput/Constraint Unit. Action: Managed constraint, Distributed quality.

5 Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -5- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Management-By-Constraints: Elta Warehouse Kit Preparation Supervisor Processing Lacquering Electronic Testing Lab Customer Quality Inspection Quality Assurance Shipping Warehouse Kit Preparation Processing Kit Preparation Processing Electronic Testing Lab Customer Quality Inspection Shipping

6 Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -6- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Supply-Chain Management - SCM South Korea: Spinning Five Tai sewing workshops Shipper Distributor Japanese plant in Guangdong China: zippers Customer European fashion designer Orders thousands of Garments (Virtual Firm) Manual transactions: Rail company settlements Electronic-Data-Interconnect Micro payments B2B: Web SCM Agility: Value Net Li&Fung: 3,600 employees in 37 countries: Logistics Requirements: (Transaction Cost) Structure: encapsulation Information: Infomediaries, Baldrige/ISO/GMP Authentification Legal: taxation, enforcement Li&Fung


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