1. New health facilities for Surbiton

2. About the Surbiton Health Centre Developed in response to changing needs and advancements in healthcare Patients to benefit from the latest technology Power for the new building will come from an innovative, sustainable energy centre

3. The Site

4. How the building looks View of Surbiton Health Centre Main Entrance

5. How the building looks View of Surbiton Health Centre from the plaza

6. Opening of new building Opening from 4 th March 2013 providing: Services from four GP practices Community services provided by Your Healthcare Other services including pharmacy, diagnostics, audiology, community dentistry, mental health

7. Primary care services The four GP practices moving into the new building from 4 th March 2013 are: Berrylands, Brunswick, Langley and Central Surgeries Patients will retain their relationship with clinical staff. Phone numbers the same.

8. Proposed outline for the GP practice move Medical records moved under secure procedures 21 st -23 rd February Probably emergency appointments only on 1 st and 4 th March Surgeries close at noon on 1 st. Phone calls handled through Out of Hours service. Moving on Friday evening and Saturday Sunday cleaning and setting up with staff for opening at 8.00am Monday morning.

9. Other services available on referral Ultrasound Breast screening X-ray Minor procedures Cardiology Psychological therapies & memory services Community dentistry Note these and others will be opening on a phased basis during the coming year

10. Mental health services Service providing psychological therapies to treat depression and anxiety Also substance misuse treatment – for people addressing drug and alcohol problems Provided from the Surbiton site and at 16 other venues across the borough

11. Some useful facts 1 in 4 British adults experience at least one diagnosable mental health problem each year 91% of people with mental health problems are treated in primary care Of those receiving treatment in these services only 15% will be for substance misuse

12. Community services delivered by Your Healthcare Temporarily moved to the Tolworth Hospital site July 2011 Returning to the Surbiton site on 11th March 2013 Usually accessed when patients are referred by a health practitioner

13. List of community services Midwifery Physiotherapy Podiatry Podiatric Surgery Health visitor clinics SaLT Vasectomy Audiology Extended scope practitioners (orthopaedic) Minor ops Cardiac rehab Dermatology Wound management (leg ulcer) Stoma Continence Retinal screening Community opthalmology Aortic aneurysm screening

14. Heritage lottery bid £44,500 Heritage Lottery Fund grant to capture and preserve the history of the Oakhill area and health care and education in Surbiton Volunteers will receive oral history training Work will International artist Rana Begum to create a permanent display of this history We need volunteers – get involved! OCHP@hillcroft.ac.uk

15. Communicating with patients Engagement with patients and local residents through several phases of consultation Responded to feedback by amending the size of the building and maximising car parking Full consultation info: www.kingstonccg.nhs.uk

16. We are now….. Writing to all GP practice patients updating on the move Making information materials available via GP practices Ensuring patients using other services are notified of the move in appointment letters Producing a Guide to Services for the new building, available shortly