1. VIVA Resource Sharing 2010 Originally presented at 12th Annual VIVA ILL Forum Sweet Briar College July 16, 2010 Updated for VIVA Steering Committee, September 16, 2010 Ralph Alberico, James Madison University Former Chair, VIVA Resource Sharing Committee

2. Resource Sharing 2010 Survey Survey done in Spring 2010 semester VIVA Interlibrary loan practitioners and directors surveyed; survey sent to each OCLC ILL location Looked at ILL infrastructure & practice & resource sharing strategic direction Goal was to supplement data on ILL transactions – get a snapshot of resource sharing in 2010 Approximately 55 VIVA ILL practitioners and 33 directors responded Thanks to everyone who responded!

3. What does the VIVA ILL community look like? 63% of ILL staff have duties outside of ILL ILL departments often provide services beyond borrowing and lending to other libraries Of ~55 respondents, 14 libraries have more than one OCLC location; one library has 6 OCLC locations The largest number of ILL staff at any reporting library is 9, with an additional 3 for document delivery Several libraries have no full-time ILL staff The average staff size is 1.89 Most ILL departments have access to and rely upon student labor

4. Other services provided by ILL staff In VIVA schools, ILL staff often perform other tasks in addition to working with ILL Examples of expanded services include: Scanning of items for e-delivery Campus document delivery for faculty & staff Campus document delivery for students Intercampus lending (within a single school) Delivery to distance learners

5. Resource Sharing Infrastructure Similar ILL technologies are in place at most VIVA libraries For each system, there are variations among VIVA member libraries A significant number of libraries do not have basic tools to support e-resource sharing OCLC remains as the dominant provider of ILL infrastructure & technology services

6. Most VIVA Libraries use Odyssey.

7. Not everyone uses the same version of Odyssey.

8. Most VIVA libraries still use Ariel.

9. Not everyone uses the same version of Ariel. Ariel Version

10. Ariel was useful in its time … but many are planning to move on.

11. Exactly half of respondents use ILLiad

12. Most ILLiad users host the software locally.

13. Different versions of ILLiad are used. N=28

14. Equipment Available in VIVA ILL Units. 73% have a flatbed scanner 7% have an overhead scanner 51% have a standalone printer 49% have a standalone FAX 27% have an all-in-one printer/fax/scanner A few also have microform scanning equipment and networked copiers

15. Other Technological Capabilities Almost half of respondents cannot supply color scans PDF is the most frequently used file type Some libraries fulfill requests by sending email attachments Most respondents rely on campus IT shops for IT support

16. Borrowing Practices The majority of respondents send non- returnables to their patrons electronically ILLiad is the most common method for delivering electronic copies, followed by Ariel and FAX Re-use and re-cycling of packaging materials is the norm; ILL is going green ILLiad is the most popular way of printing labels Requests for renewals of borrowed items are infrequent

17. Lending Practices: Non-Returnables

18. Lending Practices: Preferred Delivery Service

19. Lending Practices: Which formats do you lend?

20. Lending Policies 55% of ILL departments allow VIVA libraries to renew returnable items 91% do not limit the number of items that may be borrowed by VIVA students and faculty VIVA libraries are generally liberal about lending video and audio formats via ILL, less so, for other formats 7 VIVA libraries provide direct loans to any adult in Virginia, 23 provide direct loans based on membership or community borrower cards; only 1 respondent does not provide direct loans to non-affiliated patrons

21. Directors Survey Mediated ILL is a high resource sharing priority for VIVA directors, coming only after licensing of e-content by VIVA 24 VIVA libraries participate in reciprocal resource sharing agreements in addition to VIVA 34.5% of respondents indicated that their libraries use document delivery services in addition to ILL 30% of responding libraries have formal procedures for buying instead of borrowing 59% maintain print-only serials holdings information in OCLC; 28% maintain print and electronic holdings 21% use WorldCat Local to support resource sharing; 60% promote WorldCat.org for access to their collections

22. Technology-Based Resource Sharing

23. Link Resolution Services

24. ERM Services

25. Repository Services

26. Resource Discovery Services

27. Strategic Priorities, Part 1

28. Strategic Priorities, Part 2

29. Strategic Priorities, Part 3

30. Directors’ Topic Preferences

31. Questions?