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FLOW 1 Time warps (slow or fast) Lose sense of self Intense focus Perform at highest level Seems effortless (flow) Internally satisfying Regain larger sense of self Adapted from FLOW by Mihalyi Csikszentmihalyi
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What do you think of Flow … 2 Clearly it comes from a variety of sources Is it repeatable? Can it be designed into your life? Could it be transported from one activity to another? Study of World Class Performers
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NEWBURG’S CAREER SAMPLES 3 World Class Athletes Touring Musicians Heart Surgeons Extraordinary Executives Warriors/Naval Aviators 550 World Class Performers
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4 The Resonance Model revisit your dream dream obstacles preparation Doug Newburg, PhD
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dream WORLD CLASS PERFORMANCE Doug Newburg 5
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Not much happens without a dream. And for something great to happen, there must be a great dream. Behind every great achievement is a dreamer of great dreams. Much more than a dreamer is required to bring it to reality; but the dream must be there first. Robert Greenleaf Servant Leadership, p. 16 6
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7 “When people come to work, it’s important that they be connected to a dream.” Bill Gates, Fortune, 1/26/04, p. 124
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Life’s Dreams 8 LD external What you wanted to be or do. Externally measured Achievements “Success” LD internal How you felt at your best. Internally measured Experience “Success”
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Does how you feel affect your performance? 9 How many times have you been asked by supervision at work how you want to feel?
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DREAMS (LDext & LDint) 10 Natural Given Discovered or Built
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Life’s Dream Internal (LDint) 11 Is not a “goal” which is a “false dream” Is a connection between Resonance producing activities and the Feelings that come at the peak
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LDexts & LDints 12 Activities Feelings
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Goals vs “Experience” (feel) 13 Much of the industrial era has focused on goal setting Achievement orientation often drives our behavior at the expense of our emotional experience Remember to remember how you feel is equally as important as what you do.
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How are you Living? 14 Assertiveness OUTSIDE INSIDE 0% 100% 50% Fear of Rejection
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15 dream WORLD CLASS PERFORMANCE Doug Newburg, PhD
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16 Not much happens without a dream. And for something great to happen, there must be a great dream. Behind every great achievement is a dreamer of great dreams. Much more than a dreamer is required to bring it to reality; but the dream must be there first. Robert Greenleaf Servant Leadership, p. 16
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Dave Scott 49, Six-time Ironman Hawaii Champion 17 “During a race, I never wear a wristwatch, and my bike doesn’t have a speedometer. They’re distractions. All I work on is finding a rhythm that feels strong and sticking to it.” Outside, 9/03, p. 122
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Good to Great, by Jim Collins, Harper Jim Collins’ answer: The Hedgehog Concept 18 PASSION S K I L L a n d T A L E N T E C O N O M I C R E T U R N BHAGs
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Examples of feel … 19 Easy speed (swimmer) Playing to win at the highest level Out of my chest Being at one with my surroundings Creative, Intimate, Helping, Athletic Peaceful, satisfied, alive Buoyant, connected mastery Light, unhurried, and engaged.
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20 WORLD CLASS PERFORMANCE Doug Newburg, PhD dream preparation
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Preparation 21 People ask me, “How do you play so well?” I practiced, intense “shedding.” If you’re willing to put in the time, you can do it to a certain level. Maybe I have a special talent that is intangible, but if you are willing to put in the time, you can really get it together.” Bruce Hornsby
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The Relationship between Dream and Preparation: Vijay Singh, pro golfer 22 “Confidence doesn’t come from winning. Winning comes from confidence. And that confidence comes from hard work.” Vijay Singh, Golf Digest, “From the Gallery,” June 2005. Singh won nine tournaments in 2004, was ranked #1 in the world, and is known for his extraordinary practice regimen, hours and hours a day.
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23 WORLD CLASS PERFORMANCE Doug Newburg, PhD dream preparation No stamina to Persist Unless you love it
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24 WORLD CLASS PERFORMANCE Doug Newburg, PhD dream preparation setbacksobstaclessuccesses
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OBSTACLES 25 Adversity has ever been considered the state in which a man most easily becomes acquainted with himself. Samuel Johnson
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26 Getting stuck in the “Duty” Cycle dream s obstacles s “Stuck in the Have-to Duty Cycle” preparation
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What happens when one crosses the divide between choice and obligation? 27 CHOICE OBLIGATION Energy? Productivity? Creativity? Innovation Engagement? Commitment? Buy-In?
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28 We all start out knowing magic. We are born with whirlwinds, forest fires and comets inside of us. We are all born able to sing to birds and read the clouds, and see our destiny in grains of sand.
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29 But then we get the magic educated right out of our souls. We get it churched out, spanked out, washed out, and combed out. We get put on the straight and narrow and told to be responsible. Told to act our age. Told to grow up, for God’s sake. And you know why we were told that? Because the people doing the telling were afraid of our youth, and because the magic we knew made them ashamed and sad about what they had allowed to wither in themselves.
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30 After you go so far away from it though, you can’t really get it back, just seconds of knowing and remembering. When people get weepy at movies, it’s because in that dark theater the golden pool of magic is touched just briefly. Then they come out into the hard sun of logic and reason again and it dries up, and they’re left feeling a little heavy, and they don’t know why.
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31 The truth of life is that each year we get a little further from the essence that is born with us. We get shouldered burdens, some of them good, some of them not so good. Things happen to us. Life itself does its best to take that memory of magic away from us. You don’t know it’s happening until one day you feel like you’ve lost something… and you’re not sure what it is. It’s like smiling at a pretty girl, and she calls you “sir.” It just happens. From “Boy’s Life,” Robert MacCammon
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32 Breaking through the SOS Barrier revisit your dream dream obstacles preparation
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Revisiting the Dream 33 Reconnecting with your emotional experiencing Reconnecting with “why?” Balancing experience with results Getting OUT of the “duty cycle” Paradoxically improves results
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What is “success?” 34 Money? Fame? Power? “afterward, you want to do it again.”
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One surgeon … 35 Asks patients to tell “why they want to live longer” Asks for a photo after surgery Reconnects patients with their dreams Reconnects surgeon with his dream: to prevent deaths like his grandfather’s Reconnects with his dream through patients’ photos
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37 How do you approach your work? revisit your dream obligation preparation
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“feel” and “goal” are not the same… 38 …we still had a long way to go. Like ants getting over an enormous obstacle we climbed up without appearing to make any progress. The slope was very steep... The air was luminous, and the light was tinged with the most delicate blue. On the other side of the couloir, ridges of bare ice refracted the light like prisms and sparkled with rainbow hues. The weather was still set fine--not a single cloud--and the air was dry. I felt in splendid form and as if, somehow, I had found a perfect balance within myself--was this, I wondered, the essence of happiness. Maurice Herzog, Annapurna, p. 166
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39 “I stopped loving golf at exactly the time I decided to turn pro.” Tom Weiskopf, Golf, July 2004, p. 133 What’s the difference between “work” and a “job?” People pay me a lot of money to go away from my family, stay in cheap motels, ride on the bus all night, and eat rubber chicken. But when the curtain goes up and the light on the camera goes on, THAT I do for free. Grammy winning musician
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Work and a Job 40 ? ? JOB: what you have to do choose WORK: what you choose to do with your life
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Going to a Job 41
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Going to Work 42
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How do you want to feel? 43
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Resonance 44 I think that what we’re seeking is an experience of being alive, so that our life experiences on the purely physical plane will have resonance with our innermost being and reality, so that we actually feel the rapture of being alive. Joseph Campbell, The Power of Myth, 1988
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Leadership is Managing Energy 45 INFUSES DRAINS
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Five Key Questions 46 1. How do I want to feel today? 2. What does it take to get that feeling? 3. What keeps me from that feeling? 4. How can I get it back? RESONANCE 5. What are you willing to work for?
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THE PURPOSE OF LIFE 47 Find Your Resonance Invest in Your Resonance Enjoy Your Resonance Help Others Find Their Resonance
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Key Points … 48 Pay attention to your internal Life’s Dream as well as your external Life’s Dream If you’re not resonating, will you be performing at a world- class level? Pay attention to your experience along with your achieving. It’s your life, what are you willing to work for? Ignore Task AND Process at the risk of your enjoyment AND your performance
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Implications for Program Managers 49 Can you distinguish between LDext and LDint? Can you identify your LDint? Can you identify your team’s LDint? Can you help people reconnect with their LDint? What will the impact be on performance?
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IMPACT OF YOUR DREAM FOCUS External Life’s Dream -+ Internal Life’s Dream + Poor but Happy PASSION - Lost and Wandering Lost and Wandering Rich but Empty Rich but Empty 51
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What are you deeply passionate about? What can you be the best in the world at? What drives your economic engine? Core BHAG Collins’ Hedgehog Concept 52
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Maria Sharapova on “feel” 53 Bernie Goldberg: You are not all that comfortable with all the hoopla... Sharapova: I understand it...I understand that part of it...I understand that this is just part of my life. But do I like doing it all the time? No. I'd rather be on the court. Goldberg: So being back on the tennis court is more relaxing for you... Sharapova: It is a feeling that you have...that I have hit a ball since I was four years old...have I been in front of a camera since I was four years old? No, that's not why I came to the U. S. I didn't come here to be in front of a lens. I came here to work my butt off.
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Preparation 54 People ask me, “How do you play so well?” I practiced, intense “shedding.” If you’re willing to put in the time, you can do it to a certain level. Maybe I have a special talent that is intangible, but if you are willing to put in the time, you can really get it together.” Bruce Hornsby
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First in yourself … In your experience, what proportion of people are fully engaged at work? 55
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"Excellence is attained by those who care more than others think is wise, who risk more than others think is safe, who dream more than others think is practical.“ Bud Greenspan World Class Performance 56
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Leadership is about managing energy, first in yourself and then in others. 57
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Amazing grace, how sweet thy sound That saved a wretch like me I once was lost, but now am found. Was blind but now I see. An American Hymn 58
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