1. FLOW 1  Time warps (slow or fast)  Lose sense of self  Intense focus  Perform at highest level  Seems effortless (flow)  Internally satisfying  Regain larger sense of self Adapted from FLOW by Mihalyi Csikszentmihalyi

2. What do you think of Flow … 2  It seems to come from a variety of sources  But can you repeat it regularly or is it “unmanageable?”  Could you design it into your life?  More importantly, what if it were in you, that is, what if you could transport it from one activity to another? Study of World Class Performers

3. NEWBURG’S CAREER SAMPLES 3  World Class Athletes  Touring Musicians  Heart Surgeons  Extraordinary Executives  Warriors/Naval Aviators 550 World Class Performers

4. 4 The Resonance Model revisit your dream dream obstacles preparation Doug Newburg, PhD

5. 5 dream The Resonance Model Doug Newburg, PhD

6. 6 “When people come to work, it’s important that they be connected to a dream.” - Bill Gates, Fortune, 1/26/04, p. 124

7. Not much happens without a dream. And for something great to happen, there must be a great dream. Behind every great achievement is a dreamer of great dreams. Much more than a dreamer is required to bring it to reality; but the dream must be there first. - Robert Greenleaf, Servant Leadership, p. 16 7

8. Two Kinds of Life’s Dreams 8 LD external  What you wanted to be or do.  Externally measured  Achievement based  “Success” LD internal  How you felt at your best.  Internally measured  Experience based  “Success”

9. DREAMS (LDext & LDint) 9  Natural  Given  Forgotten or put aside  Discovered or Built

10. Your internal Life’s Dream (LDint) 10  Is not a “goal” which is a “false dream”  Is a connection between resonance producing activities and the Feelings that come at the peak

11. The relationship between LDexts & LDints 11 Activities Feelings

12. Goals vs “Experience” (feel) 12  Much of the industrial era has focused on goal setting  Achievement orientation often drives our behavior at the expense of our emotional experience  Remember to remember how you feel is equally as important as what you do.

13. The dangerous “outside-in” nature of corporate goals. 13 Assertiveness OUTSIDE INSIDE 0% 100% 50% Fear of Rejection

14. Focusing on Feel to Perform Dave Scott 49, Six-time Ironman Hawaii Champion 14 “During a race, I never wear a wristwatch, and my bike doesn’t have a speedometer. They’re distractions. All I work on is finding a rhythm that feels strong and sticking to it.” Outside, 9/03, p. 122

15. Good to Great, by Jim Collins, Harper Jim Collins’ answer: The Hedgehog Concept and Passion 15 PASSION S K I L L a n d T A L E N T E C O N O M I C R E T U R N BHAGs

16. Does how you feel affect your performance? How many times have you been asked by supervision at work how you want to feel? How do you WANT to feel? The pervasive management assumption: PWD WTHTD ROHTF This is a formula for mediocrity. © James G. Clawson

17. Examples of Feel …  Easy speed (Jeff Rouse)  Playing to win at the highest level (Dawn Staley)  Out of my chest  Being at one with my surroundings  Peaceful, satisfied, alive  Buoyant, connected mastery  Light, unhurried, and engaged.

18. Be careful of the “achievement orientation” 18 Energy Other dangers of the achievement orientation: 1.Winning at any cost 2.Making the numbers is #1 3.Emerging hollowness 4.Character and ethical implications

19. 19 The Resonance Model Preparation Doug Newburg, PhD dream preparation Preparation, practice, rehearsal, WORK

20. Preparation 20 People ask me, “How do you play so well?” I practiced, intense “shedding.” If you’re willing to put in the time, you can do it to a certain level. Maybe I have a special talent that is intangible, but if you are willing to put in the time, you can really get it together.” Bruce Hornsby

21. The Relationship between Dream and Preparation: Vijay Singh, pro golfer 21 “Confidence doesn’t come from winning. Winning comes from confidence. And that confidence comes from hard work.” - Vijay Singh, Golf Digest, “From the Gallery,” June 2005. Singh won nine tournaments in 2004, was ranked #1 in the world, and is known for his extraordinary practice regimen, hours and hours a day.

22. 22 STAMINA: the preparation “problem” Doug Newburg, PhD dream preparation There will be no stamina to persist unless you love the thing

23. Relationship between stamina and the “dream” 23 “Even to this day I get a thrill out of just hitting balls. Seeing the shot and then hitting the shot. If I can hit the ball the way I want to hit it on the range, I’d rather do that than play golf. I just love the feeling of hitting good golf shots.” - Vijay Singh, Golf Digest, April 2008, page 188. What do you enjoy enough that you can persist doing it just for the joy of doing it?

24. 24 “I stopped loving golf at exactly the time I decided to turn pro.” - Tom Weiskopf, Golf, July 2004, p. 133 What’s the difference between “work” and a “job?” People pay me a lot of money to go away from my family, stay in cheap motels, ride on the bus all night, and eat rubber chicken. But when the curtain goes up and the light on the camera goes on, THAT I do for free. - Grammy winning musician

25. The difference between “work” and a Job 25 ? ?? JOB: what you have to do choose WORK: what you choose to do with your life

26. Going to a Job 26

27. Going to Work 27

28. Self Leadership is Managing Energy 28 INFUSES DRAINS

29. 29 The Resonance Model Obstacles Doug Newburg, PhD dream preparation Setbacks Obstacles Successes

30. OBSTACLES 30 Adversity has ever been considered the state in which a man most easily becomes acquainted with himself. - Samuel Johnson

31. 31 Typical Reaction to Obstacles: Getting stuck in the “Duty” Cycle dream s obstacles s “Stuck in the Have-to Duty Cycle” preparation

32. What happens when one crosses the divide between choice and obligation? 32 CHOICE OBLIGATION Energy? Productivity? Creativity? Innovation Engagement? Commitment? Buy-In?

33. 33 We all start out knowing magic. We are born with whirlwinds, forest fires and comets inside of us. We are all born able to sing to birds and read the clouds, and see our destiny in grains of sand.

34. 34 But then we get the magic educated right out of our souls. We get it churched out, spanked out, washed out, and combed out. We get put on the straight and narrow and told to be responsible. Told to act our age. Told to grow up, for God’s sake. And you know why we were told that? Because the people doing the telling were afraid of our youth, and because the magic we knew made them ashamed and sad about what they had allowed to wither in themselves.

35. 35 After you go so far away from it though, you can’t really get it back, just seconds of knowing and remembering. When people get weepy at movies, it’s because in that dark theater the golden pool of magic is touched just briefly. Then they come out into the hard sun of logic and reason again and it dries up, and they’re left feeling a little heavy, and they don’t know why.

36. 36 The truth of life is that each year we get a little further from the essence that is born with us. We get shouldered burdens, some of them good, some of them not so good. Things happen to us. Life itself does its best to take that memory of magic away from us. You don’t know it’s happening until one day you feel like you’ve lost something… and you’re not sure what it is. It’s like smiling at a pretty girl, and she calls you “sir.” It just happens. From “Boy’s Life,” Robert MacCammon

37. 37 The Resonance Model Breaking through the SOS Barrier revisit your dream dream obstacles preparation

38. Revisiting the Dream 38  Reconnecting with your emotional experiencing  Reconnecting with “why?”  Balancing experience with results  Getting OUT of the “duty cycle”  Paradoxically improves results

39. Revisiting the Dream 39 “Just mixing it up with the guys and being in the hunt is a rush, and I can’t wait to experience those feelings again.” Tiger Woods, after three months rehab on his knee, Golf Digest, October 2008, p. 55

40. What is “success?” 40 Money? Fame? Power? “afterward, you want to do it again.”

41. One surgeon … 41  Asks patients to tell “why they want to live longer”  Asks for a photo after surgery  This reconnects patients with their dreams  Reconnects surgeon with his dream: to prevent deaths like his grandfather’s  Personal Management Process: he reconnects with his dream through patients’ photos

42. 42

43. How do you approach your work? revisit your dream dream obligation preparation 43 © James G. Clawson

44. “feel” and “goal” are not the same… 44 …we still had a long way to go. Like ants getting over an enormous obstacle we climbed up without appearing to make any progress. The slope was very steep... The air was luminous, and the light was tinged with the most delicate blue. On the other side of the couloir, ridges of bare ice refracted the light like prisms and sparkled with rainbow hues. The weather was still set fine--not a single cloud--and the air was dry. I felt in splendid form and as if, somehow, I had found a perfect balance within myself--was this, I wondered, the essence of happiness. Maurice Herzog, Annapurna, p. 166

45. So, we come back again to this question: How do you want to feel? 45

46. Resonance is a question of inward and outward harmony 46 I think that what we’re seeking is an experience of being alive, so that our life experiences on the purely physical plane will have resonance with our innermost being and reality, so that we actually feel the rapture of being alive. Joseph Campbell, The Power of Myth, 1988

47. "Excellence is attained by those who care more than others think is wise, who risk more than others think is safe, who dream more than others think is practical.“ Bud Greenspan The Pursuit of Excellence 47 © James G. Clawson

48. Five Key Questions 48 1. How do I want to feel today? 2. What does it take to get that feeling? 3. What keeps me from that feeling? 4. How can I get it back? RESONANCE 5. What are you willing to work for?

49. THE PURPOSE OF LIFE 49  Find Your Resonance  Invest in Your Resonance  Enjoy Your Resonance  Help Others Find Their Resonance

50. Key Points … 50  Pay attention to your internal Life’s Dream as well as your external Life’s Dream  Ask yourself, “if you’re not resonating, will you be performing at a world-class level?”  Pay attention to your experience along with your achieving.  It’s your life: what are you willing to work for?  Ignore Task AND Process at the risk of your enjoyment AND your performance

51. Implications for Team Managers 51 Can you distinguish between LDext and LDint? Can you identify your LDint? Can you identify your team’s LDint? Can you help people reconnect with their LDint? If you could, what would be the impact be on team performance?

52. Additional Ideas and Concepts 52

53. IMPACT OF YOUR DREAM FOCUS External Life’s Dream -+ Internal Life’s Dream + Poor but Happy PASSION - Lost and Wandering Lost and Wandering Rich but Empty Rich but Empty 53

54. What are you deeply passionate about? What can you be the best in the world at? What drives your economic engine? Core BHAG Collins’ Hedgehog Concept 54

55. Maria Sharapova on “feel” 55 Bernie Goldberg: You are not all that comfortable with all the hoopla... Sharapova: I understand it...I understand that part of it...I understand that this is just part of my life. But do I like doing it all the time? No. I'd rather be on the court. Goldberg: So being back on the tennis court is more relaxing for you... Sharapova: It is a feeling that you have...that I have hit a ball since I was four years old...have I been in front of a camera since I was four years old? No, that's not why I came to the U. S. I didn't come here to be in front of a lens. I came here to work my butt off.

56. Leadership is about managing energy, first in yourself and then in others. 56

57. First in yourself … In your experience, what proportion of people are fully engaged at work? 57

58. Amazing grace, how sweet thy sound That saved a wretch like me I once was lost, but now am found. Was blind but now I see. An American Hymn 58