1. Massage Therapy Review: Passing the NCETMB, NCETM, and MBLEx
Chapter 6
Professional Standards, Ethics, Business, and Legal Practices
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2. Pre-class Assignment
Review Chapter 6 of your Massage Therapy Review book
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3. © 2011 by The McGraw-Hill Companies, Inc. All rights reserved
National Certification Board for Therapeutic Massage and Bodywork Code of Ethics
Continue to improve yourself and your knowledge
Be honest and professional
Safeguard client’s confidentiality
Use proper draping
Client and therapist have right to refuse treatment
Sincere commitment
Represent yourself honestly
Accurately inform clients
Know your limits, contraindications, scope of practice
Provide treatment to client’s advantage
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National Certification Board for Therapeutic Massage and Bodywork Code of Ethics, Cont’d
Refrain from any and all sexual conduct, activities, or behavior even if client attempts first
Respect client’s boundaries
Refuse gifts or benefits intended to influence unjustly
Follow all policies, procedure, guidelines, etc., set forth by NCBTMB
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Continuing Education
50 CEs every 4 years
2 CEs must be roles and boundaries
4 CEs must be business/ethics related
See
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6. Professional Considerations
Interviewing Techniques
Intake forms
Potential medical clearance
Good listener
Open-ended questions
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7. Professional Considerations, Cont’d
Communication Techniques
Verbal
Non-verbal
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8. Verbal Skills Paraphrasing
Restating what the client said in order to confirm understanding
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Client: “I’m concerned that I will be running late today for my appointment.”
Therapist: “So, are you thinking you will not make it in time and want to reschedule?”
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9. Verbal Skills, Cont’d Summarizing
Consolidating all the statements the client has said to confirm understanding
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“In conclusion…”
“So, to sum it up…”
“Let’s review the highlighted points…”
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10. Verbal Skills, Cont’d Minimal Encouragers “aha…”
Brief words that let your client know you are listening and encouraging the client to continue
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“aha…”
“So, what happened next?”
“I see.”
“hummm…”
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11. Verbal Skills, Cont’d Probing An attempt to gain more information.
Trying to find out what has not been said.
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“Let’s talk about that.”
“What exactly do you mean?”
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12. Verbal Skills, Cont’d Clarifying
An attempt to understand what has been said
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“I’m confused about what you are saying….”
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13. Verbal Skills, Cont’d Confronting
Mild or strong feedback when dealing with a situation that needs to be corrected
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“It seems that you have missed your last two payments. Let’s sit down and discuss a solution that will work for the both of us.”
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Record Keeping
Subjective
Objective
Assessment or Application
Plan or Progression
HIPAA
Health Insurance Portability and Accountability Act
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15. Planning Single and Multiple Sessions
Current Condition
Goals
Effort of the Client and Therapist
Frequency of Sessions
Referrals
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16. Contractor vs. Employee
Sets own hours
Can work for competitors
Has control over fees
Is paid per client
Must pay self-employment taxes
Purchases own supplies
Uses own vehicle
No benefits
Employee
Cannot work for company competitors
Has a set schedule
Paid hourly/salary
Company must offer benefits
Company can offer to cover CE and recertification costs
Falls under company liability
Company provides basic supplies
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17. Types of Business Entities
Sole Proprietorship
Partnership
S-Corporation
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18. Sole Proprietorship Advantages Easy to set up Possession of profits
Control of decisions
Simple financial record keeping
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Disadvantages
You are a contractor
Self employment taxes and quarterly/annual income taxes
Schedule C form
Increased liability
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19. Partnership Disadvantages Advantages
You can be held personally responsible for debts and legal issues, even if they were made without your consent by your other partner(s)
Advantages
Government regulations fairly minimal
Financial record keeping not as complicated
FIN/EIN
K-1 report
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20. S-Corporation Disadvantages Can be complicated to structure
Requires attorney to incorporate
Need stock certificates, shareholders, meetings, officers
Form 1120-S filed annually
Advantages
Separation of business from personal
Business can continue if owner leaves or dies
Reduction for double taxation
Can declare business losses on individual tax returns
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21. Accounting Terms Accounts Payable Accounts Receivable Assets Cash Flow
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Depreciation
Gross Income
Inventory
Net Income
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Licenses, Permits, and Registrations
Provisional License
Occupational or Business License
Sales Tax Permit
Registration of Business Name
Insurance Needs
Professional Liability
General Liability
Business Personal Property
Health Insurance
Disability Insurance
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