1. International Tutor Program Certification (ITPC)

2. CRLAs ITPC certifies tutor training programs 1.CRLA-certified programs certify tutors 2.Started in 1989 3.More than 750 Programs are certified http://www.crla.net/itpc/itpc_current_certifications.xls http://www.crla.net/itpc/itpc_current_certifications.xls

3. Possibilities/Benefits Create new program/revitalize former one Build on components of current program Tie wages to certification level (and education level, if possible) Establish credibility with administration, faculty, college staff, students, and community

4. Possibilities/Benefits MARKETING: Publicize what you offer: SUCCESS Identify how your program supports program development Create partnerships campuswide Create Professional Development opportunities for students and staff Have tutors work with faculty, become known as supporter of programs for students (new and innovative &/or tried and true)

5. Certification Periods and Costs Initial Certification -- One year Renewal -- Three years Second Re-certification -- Five years (all subsequent re-certifications are all for 5 years) Cost: $150 – one level $250 – two levels $350 – three levels - at each renewal or recertification.

6. Certification Levels I – Regular II - Advanced III - Master Tutor Pins are available via the website for purchase. Pins can be given as one per level of certification and can be worn to show level attained.

7. Regular/Level 1 Certification Requirements: Amount/Duration of Training Modes of Tutor Training Areas/Topics Included in Training Tutoring Experience Tutor Evaluation

8. Amount/Duration of Training Minimum of ten hours of tutor training plus one of the following: 1.A quarter/semester tutor training course 2.A quarter/semester of tutor training (non-course work)

9. MODES OF TUTOR TRAINING Minimum of 6 hours of the training must be: Tutor training supervised, Interactive, Live, and Real-time and may take one or more of the following forms. 1.Workshop instruction / seminar session 2.Face to face or online discussion 3.Multi-User Virtual Environment (MUVE, like Second Life

10. The training time remaining can use the following as the main delivery medium: 1.Videotapes/DVDs/Websites 2.Conferences with tutor trainer/supervisor 3.Webquests, podcasts, webcasts, wikis, blogs 4.Texts, handouts, scavenger hunts 5.Special tutor projects 6.Other

11. Tutor Training Topics A minimum of eight (8) of the 15 following topics should be covered in Level 1 training. 1. Definition of tutoring and tutor responsibilities 2. Basic tutoring guidelines / Tutoring Dos & Donts 3. Techniques for successfully beginning & ending a tutor session 4. Adult Learners / Learning Theory / Learning Styles 5. Assertiveness / Handling Difficult Students 6. Role Modeling 7.Setting Goals / Planning

12. Tutor Training Topics 8. Communication Skills 9. Active listening and paraphrasing 10. Referral Skills 11. Study Skills 12. Critical Thinking Skills 13. Compliance with the Ethics and Philosophy of the Tutor Program / Sexual Harassment / Plagiarism 14. Modeling problem solving 15.Other (please specify)__________________

13. REQUIRED TUTORING EXPERIENCE 25 hours of actual tutoring-per level of certification 1 Hrs25 Hrs10 Hrs20 Hrs5 Hrs15 Hrs

14. Tutor Selection Criteria Written recommendation from faculty AND/OR Endorsement of tutor trainer/supervisor PLUS Grade of A or B in subject content OR Documented Evidence of Equivalent

15. TUTOR EVALUATION CRITERIA One or more is recommended: 1. A formal/informal evaluation process is in place 2. Formal/informal evaluation occurs on a regular basis 3. The results of the evaluation process are made known to the tutors

16. Advanced/Level II Certification Requirements: Amount/Duration of Training - same Modes of Tutor Training - 4 hours Areas/Topics Included in Training – Review + 4 topics Tutoring Experience - same Tutor Evaluation - same

17. Amount/Duration of Training Minimum of ten hours of tutor training beyond Level I In one of the following: 1.A quarter/semester tutor training course 2.A quarter/semester of tutor training (non-course work)

18. MODES OF TUTOR TRAINING Minimum of 4 hours of the training must be: Tutor training supervised, Interactive, Live, and Real-time and may take one or more of the following forms. 1.Workshop instruction / seminar session 2.Face to face or online discussion 3.Multi-User Virtual Environment (MUVE, like Second Life

19. The Training time remaining can use the following as the main delivery medium: 1.Videotapes/DVDs/Websites 2.Conferences with tutor trainer/supervisor 3.Webquests, podcasts, webcasts, wikis, blogs 4.Texts, handouts, scavenger hunts 5.Special tutor projects 6.Other

20. AREAS/TOPICS TO BE COVERED IN TUTOR TRAINING. In addition to reviewing some or all of the topics previously covered in Level 1: a minimum of four (4) of the following topics should be covered in Level 2 training. Note: Other topics from Level 1 can be covered in addition to the requirements above. 1. Review of Level 1 topics (required) 2. Use of probing questions 3. Brain Dominance Learning 4. Cultural Awareness and inter-cultural communications / Diversity 5. Identifying and using resources 6. Tutoring in specific skill/subject areas 7. Assessing or Changing Study Behaviors 8. Other (please specify)___________________

21. Master/Level III Certification Requirements: Amount/Duration of Training - same Modes of Tutor Training – 2 hours Areas/Topics Included in Training – Review + 4 topics Tutoring Experience - same Tutor Evaluation - same

22. Amount/Duration of Training Minimum of ten hours of tutor training above Level II Training (which is at least 20 hours above Level I training) Plus one of the following: 1.A quarter/semester tutor training course 2.A quarter/semester of tutor training (non- course work)

23. MODES OF TUTOR TRAINING Minimum of two hours of the training must be: Tutor training supervised, Interactive, Live, and Real-time and may take one or more of the following forms. 1.Workshop instruction / seminar session 2.Face to face or online discussion 3.Multi-User Virtual Environment (MUVE, like Second Life

24. The Training time remaining can use the following as the main delivery medium: 1.Videotapes/DVDs/Websites 2.Conferences with tutor trainer/supervisor 3.Webquests, podcasts, webcasts, wikis, blogs 4.Texts, handouts, scavenger hunts 5.Special tutor projects 6.Other

25. AREAS/TOPICS TO BE COVERED IN TUTOR TRAINING In addition to reviewing the topics covered in Level I and 2, a minimum of four (4) of the following topics should be covered in Level 3 training. Note: Other topics from Level 1 or 2 can be covered in addition to the requirements above. 1. Review of Level 1 and Level 2 topics 2. Self-regulated Learning / Brain Learning / Memory 3. How to tutor/deal with Target Populations 4. The role of Learning Centers in Higher Education 5. Structuring the learning experience 6. Training and supervising other tutors (supervisory skills) 7. Group management skills (group interaction and group dynamics) 8. Other (please specify) ______________

26. International Tutor Program Certification (ITPC) ITPC Reviewers: Who are they? Interested CRLA Members with certified programs Who volunteer their time to review programs for certification Designated by Levels I, II, or III of certification and ability to review The Heart & Soul of the Program

27. International Tutor Program Certification (ITPC) ITPC Reviewers Certification 1 year - Certified Reviewer (min. 15 reviews) 5 years - Silver Certified Reviewer (min. 75 reviews) 10 years - Ruby Certified Reviewer (min. 150 reviews) 15 years - Sapphire Certified Reviewer (min. 225 reviews) 20 years - Gold Certified Reviewer (min. 300 reviews) Note: CRLA's ITPC program began in 1989, 2009 celebrates 20 years of service to tutor training programs! Looking to the future: 25 years - Emerald Certified Reviewer (min. 375 reviews) 30 years - Diamond Certified Reviewer (min. 450 reviews) 35 years - Platinum Certified Reviewer (min. 525 reviews)

28. International Tutor Program Certification (ITPC) ITPC Reviewers Certification To complete your initial certification orientation training to begin reviewing programs, you will need to complete the linked review sheet and submit it and it. Olga Thurman will receive it and will then complete the process to bring you onboard as a new reviewer. You will partner with a certified reviewer during your first year. After one year of reviewing and satisfactorily completing at least 15 reviews, you can become a certified reviewer for CRLAs ITPC program. Kudos to you for your interest and dedication to our profession. Orientation Training Completion Form Orientation Training Completion Form