1. Communication: Learn the Listen

2. Communicating Across Generations

3. The Generations Traditionalists (AKA The Great Generation) Born between 1925 – 1945 Franklin Roosevelt, WWII, Great Depression, Bing Crosby and Dinah Shore Hit the Charts Baby BoomersBorn between 1946 – 1964 John F. Kennedy, Cold War, Vietnam War, Elvis Presley and The Beatles Hit the Charts Generation XBorn between 1965 – 1984 Richard Nixon, MTV, Berlin Wall, Elton John and Michael Jackson Hit the Charts Generation Y (AKA Millennials) Born between 1985 – 2005 President Clinton, September 11 th, iPod/PAD/Phone, All Music is Available All the Time

4. How Generations Communicate Keep in mind that each generation communicates in a different way Remember that it takes TWO people to communicate Be aware of your perceptions and the viewpoint of the other individual