2. By Michael Sissison Clinical Psychologist BA (HONS) B.ED MA (Clin. Psych)

3. ARE YOU STRESSED????

4. Are you always in a hurry, even when not under pressure? Are you trying to do more than 1 thing at a time, already thinking of the next task? Do you hold your feelings in? Do you manage your family, work, community and self needs effectively? Are you continually irritable and distracted? Do you have ongoing physical complaints? Are you demotivated and neglect responsibility?

5. TRAUMA Trauma occurs when a sudden, extraordinary, external event overwhelms an individual’s capacity to cope and master the feelings aroused by the event. L C Terr, 1991 WORK TRAUMA Work Trauma refers to all instances where one or more persons feel subjected, over a period of time, to unfair prolonged, conscious, calculated behavior from another person (s) affecting the victim’s dignity and/or health and/or safety and/or career prospects and/or happiness in a situation where the victim is unable to defend themselves and to affect any change.

6. Apathy Boredom Anxiety Terror Stress Underload Optimal Overload PerformancePerformance

8. STRESS REACTIONS @ WORK Work Environment Work Relationships Managerial Relationships

10. Appropriate Interventions Critical Incident Education On-site Support Debriefing Demobilising Counselling

11. WHY BULLY? Threatened Inadequate Scapegoat Control Approval Animal within

15. Denial Resistanc e Mastery Exploratio n TIME

16. Inspiration by Nelson Mandela “Our deepest fear is not that we are inadequate. Our deepest fear is not that we are powerful beyond measure. It is our light, not our darkness, that frightens us…….. ……And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others!” -the words used by Nelson Mandela at his inauguration as president of South Africa in 1994 (origin “Return to Love”: Marianne Williamson)