1. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Challenge people to see things a different way through engaging in an alternate discourse. my 2004 WW paper conclusion Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions

2. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Discover Design Dream Deliver Appreciative Inquiry 4D Cycle AI Introduce the AI cycle to the discursive process and harness hope as a catalyst. my 2005 WW paper conclusion

3. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer my 2006 WW paper topic With all the aspiration and hoping that one can engage in, how do you deal with the risk of encountering real barriers that obstruct womens aspirations from becoming reality? ?

4. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Discursive Formation New statements generated by discursive formation that change the discursive formation New statements from elsewhere that change the discursive formation New statements generated by discursive formation that do not change the discursive formation New statements from elsewhere that do not change the discursive formation

5. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Discursive Formation New statements generated by discursive formation that do not change the discursive formation New statements from elsewhere that change the discursive formation New statements from elsewhere that do not change the discursive formation New statements generated by discursive formation that change the discursive formation You can engage in a discourse that is hopeful of achieving your aspirations. Yet still be obstructed by a residual underlying mood. Yet still be obstructed by a residual underlying mood.

6. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer In business risk management is used to understand uncertainty and the risk of interruptions such as obstructions occurring. This is already applied to personal situations. Personal finance risk plan

7. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Risk management involves determining what the combination of severity and likelihood means and what should be done. Severity Likelihood

8. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Severity Likelihood Some things can be done with no concern. Some things can be done with some additional controls. Some things should not be attempted unless considerable preliminary work is involved.

9. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Case A woman was hopeful of achieving aspirations, but failed and caused significant damage to her organisation. Did it have to happen?

10. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer At the end of the day your success as a change agency is whether you survived.

11. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Because the workplace has been going on at the same time, it is seen as a bureaucratic and checking up on people. Clearly people resent the workload imposition and the issue is one of persistence; persistence in continuing to make the logic, continuing to show how the information will be used. I threw that that style clean out the window and said no it is all yours to define. They were bereft of a script they were bereft of the skills in which to construct, as opposed to critique, and it caused huge anxieties such that they came to me in quite demonstrable distress in the middle of a six month process. Severity Likelihood

12. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Understand the uncertainty and risk associated with an aspiration. If the risk is too high then perhaps do not proceed. No amount of hoping with eliminate risk. Severity Likelihood

13. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood

14. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Field of Power Underlying Mood Story-line Positions Conversation Speech Acts Knowledge (truth) Moral Agent (ethics) personal force Self Knowledge (truth) Moral Agent (ethics) personal force Other YouOther

15. Can you deal with the Residue of the underlying mood? Local System of Rights Duties & Obligations Local Moral Order Public & Private Actions Underlying Mood PositionStory-line Speech Acts Conversation Women and Work Conference 30 November 2006 Centre for Management Quality Research RMIT Business Great Expectations and Coping with Risk Dr Lionel Boxer Questions? For more ideas read my book The Sustainable Way : http://intergon.net/tsw in RMIT Library See free single page summary: http://intergon.net/tsw/sustainableCEOs.pdf