1. Hier Bild platzieren (weisser Balken bleibt nur bei Partner-Logo) Overview on certification scheems Richard Gubler - Lima, 4 th October 2010

2. Copyright © Osec 2008. Alle Rechte vorbehalten. Process of steady improvement An environmental certification does not stand for green products. It approves the company’s capability for continuous improvement of it’s environmental performance.

3. Copyright © Osec 2008. Alle Rechte vorbehalten. VISIT

4. to act responsible means doing more than just the minimum

5. a worldwide commitment

6. UN Global Compact The UN Global Compact's ten principles in the areas of human rights, labour, the environment and anti- corruption enjoy universal consensus and are derived from: The Global Compact asks companies to embrace, support and enact, within their sphere of influence, a set of core values in the areas of human rights, labour standards, the environment, and anti-corruption: The Ten Principles Human Rights 11: Businesses should support and respect the protection of internationally proclaimed human rights; and 2:2: make sure that they are not complicit in human rights abuses. Labour Standards 33: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; 44: the elimination of all forms of forced and compulsory labour; 55: the effective abolition of child labour; and 66: the elimination of discrimination in respect of employment and occupation. Environment 77: Businesses should support a precautionary approach to environmental challenges; 88: undertake initiatives to promote greater environmental responsibility; and 99: encourage the development and diffusion of environmentally friendly technologies. Anti-Corruption 1010: Businesses should work against corruption in all its forms, including extortion and bribery.

7. UN-WTO Global Code of Ethics for Tourism 1Tourism's contribution to mutual understanding and respect between peoples and societies 2Tourism as a vehicle for individual and collective fulfilment 3Tourism, a factor of sustainable development 4Tourism, a user of the cultural heritage of mankind and contributor to its enhancement 5Tourism, a beneficial activity for host countries and communities 6Obligations of stakeholders in tourism development 7Right to tourism 8Liberty of tourist movements 9Rights of the workers and entrepreneurs in the tourism industry 10 Implementation of the principles

8. Copyright © Osec 2008. Alle Rechte vorbehalten. International Standards for Business, Government and Society > Quality > Environment > Health & Safety > etc. ISO 14001 Environmental management system

9. Copyright © Osec 2008. Alle Rechte vorbehalten. Green Globe Green Globe – Global Certification for Sustainability since 1993 Green Globe provides sustainability services and certification since 1993. Originally founded in the UK, the company is based in Los Angeles/California with preferred partnerships in Europe, Africa, Latin America, Caribbean, India as well as Asia. All certifications are verified independently by accredited third-party auditors in accordance with ISO/IEC 17021. The certification process is offered in 5 languages: English, Spanish, French, German and Portuguese. Green Globe Certification is a member of the Tourism Sustainability Council (TSC). The TSC is the agreed international standard for the sustainable operation and management of travel and tourism businesses. The Green Globe Standard meets and exceeds all the requirements of the TSC.

10. Copyright © Osec 2008. Alle Rechte vorbehalten. TOURCERT New Institutions for Sustainability Certification in Germany (since 2009) "TourCert", the non-profit certification organisation in tourism, was founded to certify CSR/sustainability reports prepared by tour operators. Founders are the Centre for Ecology & Development (KATE-Stuttgart), the German Church Development Service (EED), Naturefriends International, Vienna, and the University of Applied Science Eberswalde. It is managed by KATE. A CSR certification council has been set up to support the promotion of CSR certification in tourism. It evaluates the experiences and continues to further develop the CSR certification guidelines. It approves CSR experts, is in charge of the monitoring of external audits and serves as an arbitration body in case of disputes. The members of the certification council work on a volunteer basis. The council is independent. It decides on the certification. "TourCert" will then award the label "CSR-certified".

11. Travelife is an international, webbased monitoring system for assessments of tourism enterprises, especially of hotels. Travelife

12. © First Choice catalogue Summer 2007 Travelife has been set up to support an efficient and cost effective introduction of sustainability principles within the Tour Operator sector. It aims to increase: The quality of travel products Customer satisfaction The quality of life in your destinations Travelife

13. Copyright © Osec 2008. Alle Rechte vorbehalten. To support tour operators and their suppliers Travelife offers a growing set of integrated industry-wide instruments and tools: Management system An international management standard for the implementation of sustainable tourism by tour operators. Training A state of the art course including the best industry practises. Action Planning Setting and monitoring your company commitments through an “action planning system”. Suppliers Assessment Industry wide best practise standards and assessment for tour operator suppliers and destinations through the Travelife Sustainability System. Market place Informing tour operators about best practice suppliers and initiatives world wide. Travelife

14. Copyright © Osec 2008. Alle Rechte vorbehalten. Social Accountability Standard - SA8000 Social Accountability 8000 (SA8000) has been developed by Social Accountability International (SAI), known until recently as the Council on Economic Priorities Accreditation Agency. SAI is a non-profit affiliate of the Council on Economic Priorities (CEP). SA8000 is promoted as a voluntary, universal standard for companies interested in auditing and certifying labour practices in their facilities and those of their suppliers and vendors. It is designed for independent third party certification. SA8000 is based on the principles of international human rights norms as described in International Labour Organisation conventions, the United Nations Convention on the Rights of the Child and the Universal Declaration of Human Rights. It measures the performance of companies in eight key areas: child labour, forced labour, health and safety, free association and collective bargaining, discrimination, disciplinary practices, working hours and compensation. SA8000 also provides for a social accountability management system to demonstrate ongoing conformance with the standard.

15. managerial responsibility legal compliance environmental performance corporate governance corporate citicenship social commitment

16. Corporate Governance legal compliance environmental performance social commitment corporate governance corporate citicenship

17. Corporate Governance means: „good", responsible and target-oriented leadership and monitoring of companies.

18. characteristics of a good „Corporate Governance“ functional management protection of the interests of various stakeholder groups target-oriented cooperation of the management, and monitoring transparency of the corporate communications adequate handling of risks management decisions to be geared towards long-term added value

19. CSR legal compliance environmental performance social commitment corporate governance corporate citicenship

20. CSR the term Corporate Social Responsibility describes the volontary contribution of the economy to a sustainable development, which goes beyond the statutory requirements. it stays for responsible enterpreneurial acting in the core-business (market), for ecological relevant aspects (environment), for the relationship to the employees (workplace) as well as for the communication with the relevant stakeholder groups.

21. CSR - vision The CSR-vision as a business-philosophy is not only focused on the quality of the products. It covers also the operational processes and the corporate culture.

22. strategy: management system Comprehensive management systems implement the idea of sustainability directly into the operational processes of the company and strive for steady improvement. Core-elements of the environmental management system are the respectful handling of resources and the avoidance of environmental pollution.

23. Management system as a tool for CSR-monitoring how shall it be ? what are we doing and how ? what has been achieved ? what else must be done ?

24. Objectives Achievements Objectives need to be measurable What indicators give evidence of the achievements? Which indicators have already been evaluated within the company and are available? Are we working with the „right“ indicators? Which indicators are relevant for external use (communication, media, annual report, environmental report)

25. use of the CSR-Indicators internal possible use to identify sources of environmental risks to define priorities for steering, goal setting and controlling for communications

26. external possible use marketing exchange with authorities (e.g. as a proof for legal compliance) relation with neighbours and environmental organizations (e.g. large resorts – local people) cross-sectoral comparison use of the CSR-Indicators

27. s m a r t - principles specific measurable achievable realistic / resourced time-bound

28. Thank you for your attention

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