1. Finding, Analyzing, and Documenting Information Module Twenty Two Copyright © 2014 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin

2. Types of Research  Primary  Gathers new information.  Includes surveys, interviews, and observations.  Secondary  Retrieves published information.  Includes library research and online searches. 22-2

3. How can I find information online and in print?  Keywords  the terms that the computer searches for in a database or on the web.  At the beginning of a search, use all the synonyms and keywords you can think of. 22-3

4. Examples of a Boolean Search 22-4

5. Sources for Electronic Research 22-5

6. Using the Internet for Research  Finding Web pages  Use root words to find variations.  Use quotation marks for exact terms.  Uncapitalize words. 22-6

7. How do I write questions for surveys and interviews?  When asking questions  Use phrasing that doesn’t bias the response.  Avoid questions that make assumptions about your audience.  Use words that mean the same thing to you and your audience. 22-7

8. Closed and Open Questions 22-8

9. How do I decide whom to survey or interview?  The population is the group you want to make statements about  Defining your population correctly is crucial to getting useful information 22-9

10. How should I document sources?  The two most widely used formats for endnotes and bibliographies in reports are those of the Modern Language Association (MLA) and the American Psychological Association (APA). 22-10