1. Labor Relations and Collective Bargaining
CHAPTER 15
Labor Relations and Collective Bargaining
DeCenzo and Robbins HRM 7th Edition

2. DeCenzo and Robbins HRM 7th Edition
CHAPTER 15
What did you find out from your survey?
BEST UNION ATTRIBUTES
WORST UNION ATTRIBUTES
DeCenzo and Robbins HRM 7th Edition

3. DeCenzo and Robbins HRM 7th Edition
CHAPTER 15 TOPICS:
1: Unions defined
2: Labor union laws
3: Federal labor union laws
4: Union-organizing process
5: Collective bargaining components
6: Collective bargaining steps
7: Union security arrangements
8: Grievance procedure
9: Impasse-resolution techniques
10: Public-sector bargaining
DeCenzo and Robbins HRM 7th Edition

4. DeCenzo and Robbins HRM 7th Edition
1: UNIONS DEFINED
Organization of workers
Acting collectively
Seeking mutual interest
Protection
Promotion
Through collective bargaining
DeCenzo and Robbins HRM 7th Edition

5. DeCenzo and Robbins HRM 7th Edition
1: UNION BENEFITS
Higher wages and benefits
Influence work rules
Greater job security
Dealing with management
DeCenzo and Robbins HRM 7th Edition

6. DeCenzo and Robbins HRM 7th Edition
2: LABOR UNION LAWS
Wagner Act
Taft-Hartley Act
Railway Labor Act
Landrum-Griffin Act
Racketeering Influenced and Corrupt Organizations Act
DeCenzo and Robbins HRM 7th Edition

7. 3: FEDERAL LABOR UNION LAWS
Executive Orders
10900
11491
Civil Service Reform Act of 1978
DeCenzo and Robbins HRM 7th Edition

8. 4: UNION ORGANIZING PROCESS
Organizing campaign
Authorization cards
Representation certification
Collective bargaining
Representation decertification
DeCenzo and Robbins HRM 7th Edition

9. 4: COLLECTIVE BARGAINING OBJECTIVES
Contract agreement
Acceptable to both parties
Common issues
Wages
Hours
Terms and conditions of employment
Grievance procedure
DeCenzo and Robbins HRM 7th Edition

10. 5: COLLECTIVE BARGAINING - INVOLVED
Labor
Management
Government
Watchdog
Financial institutions
DeCenzo and Robbins HRM 7th Edition

11. 5: COLLECTIVE BARGAINING - INVOLVED
Labor
Shop steward
Officer
International representation
Management
CEO
HR representative
attorneys
DeCenzo and Robbins HRM 7th Edition

12. 6: COLLECTIVE BARGAINING STEPS
Preparation
Negotiation
Agreement
Union Ratification
Contract Administration
DeCenzo and Robbins HRM 7th Edition

13. 6: PREPARING TO NEGOTIATE
Ongoing process
Begins as soon as prior contract was negotiated
Internal information
External information
DeCenzo and Robbins HRM 7th Edition

14. 6: PREPARING TO NEGOTIATE
INTERNAL INFORMATION
Grievance and accident records
Employee performance reports
Absenteeism
Turnover
Transfers
DeCenzo and Robbins HRM 7th Edition

15. 6: PREPARING TO NEGOTIATE
EXTERNAL INFORMATION
Cost of living
Recently negotiated contracts
Labor market statistics
Economic forecasts
DeCenzo and Robbins HRM 7th Edition

16. 6: AT THE BARGAINING TABLE
Union delivers lots of “demands”
Necessary > Important > Easy to give up
Significant room for trading
Politically expedient
Behind closed doors
THEN….
DeCenzo and Robbins HRM 7th Edition

17. 6: AT THE BARGAINING TABLE
Assess priority of other’s demands
Combine proposals into viable packages
Match
Highest management offer
Lowest union demand
Oral agreement
Written contract
DeCenzo and Robbins HRM 7th Edition

18. 6: CONTRACT ADMINISTRATION
Get information out
Union members
Management personnel
Implement
Management rights
Interpret
Monitor activities
DeCenzo and Robbins HRM 7th Edition

19. 7: UNION SECURITY ISSUES
Union security arrangements
Maintenance of membership
Dues check off
DeCenzo and Robbins HRM 7th Edition

20. 7: UNION SECURITY ARRANGEMENTS
UNION SHOP
Most powerful
Not allowed in right-to-work states
Required to join to continue to work
DeCenzo and Robbins HRM 7th Edition

21. 7: UNION SECURITY ARRANGEMENTS
AGENCY SHOP
Dues required
Membership optional
Dues used for collective bargaining, not political lobbying
OPEN SHOP
DeCenzo and Robbins HRM 7th Edition

22. 8: GRIEVANCE PROCEDURE STEPS
Start at lowest level
Supervisor (labor relations specialist and shop steward)
Manager, specialist
Grievance rights arbitration
DeCenzo and Robbins HRM 7th Edition

23. 8: GRIEVANCE PROCEDURE OUTCOMES
Resolution
Impasse
DeCenzo and Robbins HRM 7th Edition

24. 9: IMPASSE POSSIBILITIES
Wildcat strike
Economic strike
Lockout
DeCenzo and Robbins HRM 7th Edition

25. 9: IMPASSE RESOLUTION TECHNIQUES
Fact-finder
Interest arbitration
Conciliation and mediation
DeCenzo and Robbins HRM 7th Edition

26. DeCenzo and Robbins HRM 7th Edition
9: CURRENT ISSUES
Labor management cooperation
Declining membership
DeCenzo and Robbins HRM 7th Edition

27. 10: PUBLIC SECTOR BARGAINING
Increasing membership
11% > 37%
Boss is elected official
“People” determine budget
Sunshine laws
Freedom of information
DeCenzo and Robbins HRM 7th Edition

28. 10: NONTRADITIONAL EMPLOYEES IN UNIONS
Nonmanufacturing sector
Government workers
Nurses
Secretaries
Professional and technical employees
Managers
DeCenzo and Robbins HRM 7th Edition

29. 10: GLOBAL LABOR RELATIONS
Different histories of unionization
Political
Economic
Different terminology
Different government role
Differing perspectives
DeCenzo and Robbins HRM 7th Edition

30. DeCenzo and Robbins HRM 7th Edition
REVIEW CHAPTER 15
Remember these terms?
Sunshine laws
Authorization card
Agency shop
Closed shop
Wildcat strike
Impasse
Certification election
DeCenzo and Robbins HRM 7th Edition

31. DeCenzo and Robbins HRM 7th Edition
QUICK: REVIEW CHAPTER 15
ANSWER THESE QUESTIONS ON A SHEET OF PAPER.
1. THE MOST IMPORTANT THING WE DID IN CLASS TODAY _______.
2. I STILL HAVE QUESTIONS ABOUT___.
3. THE BEST THING ABOUT CLASS TODAY WAS _______________.
4. DON’T DO ____________ ANYMORE.
TURN THEM IN, PLEASE. NO NAMES. WE’LL TALK NEXT CLASS SESSION
DeCenzo and Robbins HRM 7th Edition

32. DeCenzo and Robbins HRM 7th Edition
Exhibit 15-1: Union Membership by Industry Concentrations
DeCenzo and Robbins HRM 7th Edition

33. DeCenzo and Robbins HRM 7th Edition
Exhibit 15-2: Union Security and Related Provisions
DeCenzo and Robbins HRM 7th Edition

34. DeCenzo and Robbins HRM 7th Edition
Exhibit 15-3: Union Organizing Process
DeCenzo and Robbins HRM 7th Edition

35. DeCenzo and Robbins HRM 7th Edition
Exhibit 15-4: The Collective-Bargaining Process
DeCenzo and Robbins HRM 7th Edition

36. DeCenzo and Robbins HRM 7th Edition
Exhibit 15-5: A Sample Grievance Procedure
DeCenzo and Robbins HRM 7th Edition

37. DeCenzo and Robbins HRM 7th Edition
Exhibit 15-6: Trends in Union Membership
DeCenzo and Robbins HRM 7th Edition

38. DeCenzo and Robbins HRM 7th Edition
Exhibit 15-7: Unionization Around the World
DeCenzo and Robbins HRM 7th Edition