1. Customer Board Meeting June 11, 2015
United States Department of Agriculture
Office of the Chief Financial Officer
National Finance Center
Customer Board Meeting June 11, 2015

2. USDA, National Finance Center Customer Board Meeting
June 11, 2015
Old Business Updates

3. Legacy Risk Mitigation Project
May June Phase 2 Detailed Analysis, Test Script Development, continue building new development DB2 databases for both phases
July November Phase 2 Database Remodeling, code/JCL conversion, Build QA and CUAT Environments; continue Unit and begin QA Testing
January February Final code refresh for all applications. Build Parallel and Production Environments. Phase 2 performance test, continue QA testing, begin Assessment & Authorization
March June CUAT and Parallel testing
July Production implementation of all converted applications
May 2015
- Completed Phase 2 Global Assessment
Phase 1
- Application refresh continues
- Database changes required due to coding changes associated with the CARS project
- Performance tuning converted PPS batch and online
applications
Phase 2
- Detailed Analysis of inventory and detailed plan is being
created
Due to delays with the implementation of CARS Legacy Risk may be impacted due to resource constraints

4. Insight Enterprise Reporting Solution
June 2015
- IE11 Upgrade
- Defining scope for FOCUS Reporting Area Development
July 2015
- Locator/LIST Data Implementation
3rd Quarter FY15
- Insight /FOCUS Workshop
- Meeting with CHCOs and HR Directors
March 2015
- Stabilization Initiative Complete - Workforce Profile
and Personnel History
- T&A Data – Customer Requirements sessions
April 2015
- Increased Provisioning Limitation from 10 to 20
O&M
- Daily Application Monitoring (Database and
Application Performance, Data/Report Accuracy, etc.)
- Issue Remediation
- User Support/Training
- Currently testing Internet Explorer IE11 upgrade
- Currently testing Locator/List Data Implementation
None

5. T&A Solutions webTA 3.8 - TBD Peace Corps implementation webTA 4.2
- PP15, USDA, NRCS, NASS implementation
- PP22, FSIS implementation
- TBD - Non-USDA Agency implementations
Paycheck8   
- PP13, OSC, OSHRC,WWICS implementation
- PP22 (tentatively) – OTA implementation
webTA 4.2
- Continued testing of software prior to production
release
- Acquired contractor assistance in resolving issues
- Completed requirements clarification sessions with One
USDA and Kronos
Paycheck8
- Worked with vendor on enhancements to the software
- Began installation of enhanced software for initial
agency implementations
webTA 3.8
- Determining timeline for agency implementation
webTA 4.2
- QA Testing in progress
- Planning strategy for implementation of NFC’s customers
- Working with Kronos to identify and resolve issues
Paycheck8
- Continuing planning of customer implementations
webTA 3.8 and 4.2
- Resolution of critical defects could impact the
implementation schedule
Paycheck8   
- Discovery of software issues during testing could
impact implementation schedule

6. Central Accounting Reporting System (CARS)
June 2015
- Complete Integration and User Acceptance Testing
July - November 2015
- Production Parallel Testing
December 2015
- NFC becomes a full CARS Reporter
March 12, 2015
- CARS Work Group Meeting
Completed Systems Development
NFC continues as a CARS Collection Pilot Reporter
Production Parallel Testing of Secure Payment System (SPS) 440 bulk file formats
Integration and User Acceptance Testing for inclusion of the TAS and Business Event Type Code (BETC)
None

7. HRLOB Provider Activities
May - June HRLOB/OPM will solicit responses for the 2015 Provider Assessment
August 4 - 5, Bi-Annual SSCAC meeting scheduled in Washington, DC. HRLOB/OPM invites members from each Shared Service Center to participate along with members of various organizations
Responded to numerous data calls from OPM on various topics (e.g., HRLOB Strategic Framework Review; Provider Service Function Inventory; Representatives for SASPI and Payroll Data Standards Workgroup; and Congressional Data Call on Pay Stub Copies Mailed to Federal Employees)
Participated in monthly calls with OPM and other SSCs
Participating in the 2015 Provider Assessment Working Group to improve future assessment processes
Working with HRLOB to encourage more agency participation with the 2015 Assessment
None

8. OPM Initiatives
Pay Period 22, FEHB Self Plus One Enrollment implemented
TBD - FEHB Self Plus One Limited Enrollment Period
TBD - Affordable Care Act IRS New Requirement
Pay Period 06, 2015
- Implemented Phased Retirement
Pay Period 08, 2015
- Implemented a new process to waive the FEHB election for
previously employed Intermittent employees
Affordable Care Act IRS
- April 28, Provided OPM with the first Pilot Data for
forms 1094C and 1095C Modified programs for forms per feedback from OPM
during first Pilot
FEHB Self Plus One Enrollment
- Agencies & NFC must ensure systems are ready to
accept & process the new codes for the 2015 Open
Season (enrollment codes will be effective January 1, 2016)
- FRD in progress based on current draft guidance by OPM,
awaiting OPM specific wording for error messages
FEHB Self Plus One Limited Enrollment Period
- FRD in progress, awaiting additional OPM guidance
Affordable Care Act IRS New Requirements
- Continue on-going weekly meetings with IRS and OPM
FEHB Self Plus One Enrollment
- All testing must be completed no later than September 1, 2015
Affordable Care Act IRS
- IR Code Designation letters have not been received from all
Departments/Agencies

9. Security Access Improvements
FY15 Process Improvements
- Build a Proof of Concept to automate access provisioning
- Automate additional PPS Security Access Reports for ASOs
to certify access provisioned
FY16 Process Improvements
- Tools for development of web applications to automate entry
and editing of access requests
- Restructure Role Based Security Implementation. Tentative
dates of each agency is being identified
- Implement an automated access provisioning tool
April Completed Process Improvement
- Maintaining an average request processing time at 5 days
- Processed 3,280 total number of requests from Dec 2014 to
April 2015
- Processed 143 total expedited access requests from Dec 2014
to April 2015
- Processed a total of 1,921 security trouble tickets (e.g., ASO
inquiries)
Conducting assessment for automated access management
Fully implement federation two-factor authentication with non-USDA NFC customers to strengthen system and application authentication
Configuring and testing tools that allow development of web applications to automate entry/editing of access requests
Restructuring the project schedule for Role Based Access Implementation. Tentative dates to be disseminated to agencies for discussion/approval
Planning activities/timeline automated access provisioning
None

10. Update to Annual Processes
FY15 SLA & IA Agreements
- NFC has received the majority of signed/executed agreements
- Customer Service Representatives will follow up with agencies that have not returned
signed documents
2014 Personal Benefits Statements
- PP06, Personal Benefits Statements available in EPP and the Reporting Center
FY15 Annual Emergency T&A Letters
- POC updates are required in the event of an emergency
- T&A letters received from all agencies

11. Payroll/Personnel System (PPS) & webTA Statistics
USDA, National Finance Center
Customer Board Meeting
June 11, 2015
Payroll/Personnel System (PPS) & webTA Statistics

12. Schedule Release Summary as of 5/31/15
GESD Projects Scheduled
82 Projects Scheduled
GESD Projects Unscheduled Breakdown
33 Pending (HOLD/RESP)
214 FRDs Assigned
137 TBD

13. Schedule Release Summary as of 5/31/15
Unscheduled Project Breakdown By Line of Business (LOB)
Line of Business
Total by LOB
PPS
234
EmpowHR 68
HRLOB (PPS/EmpowHR) 18
webTA
Other 46

14. Schedule Release Status as of 5/31/15
CY 2015 Pay Period 13 Projects
38 Projects Scheduled
CY 2015 Pay Period 20 Projects
09 Projects Scheduled
Off Release Projects
31 Projects Scheduled

15. Software Change Request (SCR) as of 5/31/15
Completed SCR Totals for Calendar Year

16. PPS Incident Report (IR) Statistics as of 5/31/15
Number of IRs
March
April
May
Beginning Balance 34 24 39
Received
102
151
116
Closed
112
136
127
Ending Balance 28

17. webTA IR Statistics as of 5/31/15
Number of IRs
March
April
May
Beginning Balance 29 33 30
Received 10 11 13
Closed 6 14 27
Ending Balance 16

18. FY15 Service Level Agreement Metrics Performance
Line of Business
Metrics Per SLA
Percentage of Metrics Passed
QTR 1
QTR 2
QTR 3
QTR 4
PPS 24
100%
(24 of 24)
webTA Hosting Plus 13
(13 of 13)
EmpowHR 16
94%
(15 of 16 )
(15 of 16)
TOTAL 53
98%
(52 of 53)
98%%

19. FY15 Service Level Agreement Missed Metrics Performance
SLA
Performance Measure
1st Quarter Metrics Status
2nd Quarter Metrics Status
EmpowHR
90 percent of IRs are addressed/closed according to the following schedule:
Critical – Average age at closure for the month is less than or equal to 5 business days.
Non-Critical – Average age at closure for the month is less than or equal to 30 business days.
No, 76% Critical: No, 50%
4 of 8 Non-Critical: No, 79%, 49 of 62
No, 73%
Yes, 100%
7 of 7
No, 70%
59 of 84

20. Disaster Recovery (DR) & Continuity of Operations Plan (COOP)
June , Annual Disaster Recovery (DR)
- DR Drill at NFC
Annual DR Drill
- June 02, Completed planning
All Test Objectives identified
Annual COOP Exercise - May , 2015
- Conducted at the secure NFC Alternate Work Site
(AWS) in Shreveport, LA
- Tested business functions
- Executed production activities
- Hurricane preparedness briefings have been conducted
Annual DR Drill
- Conducting from NFC Business Operation Facility in New
Orleans, LA
- Exercise will restore production systems to our backup data
center in St. Louis, MO
- Identified Test Objectives
Annual COOP Exercise
- NFC is prepared and postured for deployment as the
2015 Hurricane Season opens
None

21. NFC Customer Satisfaction Assessment
June 2015
- Schedule and conduct customer interviews
August - September 2015
- Analyze results and develop action plan from results
May 2015
- Customer focus group approach finalized
Finalizing focus group questions
Identifying customer participants form the various customer segments
Developing focus group schedule
None

22. USDA, National Finance Center Customer Board Meeting
June 11, 2015
New Business

23. Enterprise Payroll Evaluation
May - June Configuration & Set-Up
June - July Configuration Training and Test Case Execution
August Assess Test Case Results
Sept 30, Final Report
March 2015
- Completed HCM Training
April-May 2015
- Reviewed Requirements
- Documented Test Cases Identified Environment Configuration Scheduled Time & Labor Configuration Session
June 2015
- Completed Benefits Configuration Session
Evaluating architecture and customizations needed for Shared Service Implementation
Reviewing lessons learned from other Departments
Initial stages of application configuration and data population
Prioritizing test cases and identifying employee test pool
None

24. Cyber Security Update FY15 - Forensic Center Build-out
FY15 - FedRAMP Certification (PaaS)
FY15 - Continuous Diagnostic Monitoring (CDM) Initiative
FY15 - Security Information Event Manager Replacement (SIEM)
FY16 - Firewall Security Enhancements
April 2015 – Completed Forensic Center Build-out which now allows proactive monitoring of security events
May 2015 – Received FedRAMP certification as Platform as a Service (PaaS)
May 2015 – Identified Pentest intrusion and took the necessary action to block access and capability
June 2015 – Deployed Mandiant Intelligence Response (MIR) software to quickly perform fast, targeted investigations across thousands of NFC’s devices remotely
Assessing forensic tools to maximize their full capabilities
Ramping up forensic staff to provide core coverage
Training forensic staff to increase skill level
Completing FBI space in the forensic center
Beginning continuous monitoring to comply with FedRAMP requirements
Funding

25. USDA, National Finance Center Customer Board Meeting
June 11, 2015
EmpowHR

26. Non-Core HR Integration
Non-Core RFQ
- April 24, RFQ posted
- June 27, Vendor Responses due
- October - November Vendor demonstrations
- May 31, Contract Awards complete
Integration with OPM’s USA Staffing (legacy interconnection)
- FY15 - DOJ
Non-Core RFQ
- May 1, Multiple vendors were awarded BPAs in
support of Non-Core HR products
Integration with OPM’s USA Staffing (legacy interconnection)
- DOJ has moved into the QA Testing Phase
Non-Core RFQ
- Finalizing CONOPS for usage of the BPA by customers
Integration of Non-Core Products in EmpowHR
- NFC is currently defining requirements for implementing
OPM’s USA Staffing Request Processing Interconnection
(RPI) Upgrade
- OPM’s USA Staffing is currently reviewing NFC’s
requirements for integrating onboarding functionality within
the RPI upgrade
None

27. EmpowHR Implementations
PP 16, DOJ Agencies
- DEA
- JMD (POI 1831)
- CRS
PP 22, Architect of the Capitol (AOC)
TBD - Broadcast Board of Governors (BBG)
TBD - American Battle Monuments Commission (ABMC)
TBD - Health & Human Services (HHS)
DOJ (DEA, JMD (1831), CRS)
- Completed Design and Development
- Migrated code to the QAT Environment
AOC
- Conducted additional requirements gathering meetings
DOJ (DEA, JMD (1831), CRS)
- Quality Assurance Testing in progress
AOC
- Finalizing requirements analysis based on Fit Gap
BBG
- Requirements analysis in progress
ABMC
HHS
- Currently conducting an Evaluation of Readiness
None

28. EmpowHR IR Statistics as of 5/31/15
Number of IRs
March
April
May
Beginning Balance 45 47 21
Received 39 48 17
Closed 37 74 33
Ending Balance 5