2. Life. Well Crafted. 1200 Year Flood Hickory, NC - July 27, 2013 Hickory City Council Presentation August 6, 2013

3. Timeline of July 27, 2013 Life. Well Crafted. 6 a.m.City crews begin working on projects pertaining to the flood and continue to work to on projects today (8/6/13). 11:30 a.m. State of Emergency declared. 12:30 p.m. Staff from various departments meet at City Hall (Emergency Operations Center for Hickory) to gather information, form a plan of action, and execute the plan.

4. Timeline of July 27, 2013 Life. Well Crafted. 1 – 8:30 p.m.The EOC remains open Staff keeps up with what all departments are doing, updates the Mayor and Council, stays in contact with Catawba County EOC, as well as Conover and Newton, sends media releases and answers media questions, updates Hickory’s website and social media.

5. Hickory Police Department Involvement Life. Well Crafted. HPD’s Communication Center is a 911 Secondary Public Safety Answering Point. HPD Communication Center serves as the call taking service for Public Services during non-business hours. Monday-Friday 3:00 p.m. until the following morning at 7:00 a.m. 24 hours on Saturday and Sunday.

6. Call of Apartments Flooding in SE Hickory Life. Well Crafted.

7. Call of Standing Water and Road Washing Away in NE Hickory Life. Well Crafted.

8. Call of a sink hole on US 321 Life. Well Crafted.

9. Call of Waterline Break Outside Hickory Life. Well Crafted.

10. Hickory Police Department Saturday July 13, 2013 Telephone Calls 6:00 a.m. - 2:00 p.m. 245 6:00 a.m. - 6:00 p.m. 425 total Events entered into Computer Aided Dispatch 6:00 a.m. - 2:00 p.m. 65 6:00 a.m. - 6:00 p.m. 119 Saturday July 27,2013 Telephone Calls 6:00 a.m. - 2:00 p.m. 533 6:00 a.m. - 6:00 p.m. 743 total Events entered into Computer Aided Dispatch 6:00 a.m. - 2:00 p.m. 166 6:00 a.m. - 6:00 p.m. 228

11. Hickory Police Officers responded to: Life. Well Crafted. Total of 143 calls for service from 6:00 a.m. - 6:00 p.m.:  77 calls were non-weather related  66 calls were weather related  15 Alarms  12 Traffic Crashes  Remaining calls were to direct traffic, check roadways, help stranded motorists and assist Fire or Public Services

12. Public Services Slide Show Life. Well Crafted.

13. Hickory Fire Department responded to 59 calls on July 27 Life. Well Crafted. 32 of the calls were weather related 12 water rescue-related 4 motor vehicle accidents 4 power line calls 5 hazardous materials calls (run-off) 7 public assist / service calls Photo courtesy of WSOC

14. Hickory Fire Department Life. Well Crafted. Photo courtesy of WSOC A fire crew rescuing a woman from her car at Valley Hills Mall.

15. Hickory Fire Department responded to 59 calls on July 27 Life. Well Crafted. 27 of the calls were not weather related 6 fire alarm activations 15 medical calls 1 structure fire 5 public assist / service calls

16. Thank You from citizens Life. Well Crafted. Friday, August 2, 2013 Thank You for the job well done. The City cleaned up all the gravel that had washed out in front of my house and in the public street and I never had to call! Alan McCrary, Hickory resident Tuesday, August 6, 2013 Thank you to the City crews (and all utilities) for fast action and a great job coordinating services back into the subdivision I live in including the construction of an access road. It was very fast response and a great job was done by the City’s contractor JK Landscaping and Grading. Ms. Martin, resident of Windridge Subdivision

17. Thank You from Catawba County Life. Well Crafted. Friday, August 2, 2013 Hickory has managed a massive operation and I appreciate the tremendous efforts in a very tough situation. Once again, throughout my many conversations this week with people like Fred Hollar and Chuck Hansen I am reminded how grateful I am for all of you! Karyn Yaussy, Catawba County Emergency Management Coordinator

18. Timeline of July 28, 2013 - now Life. Well Crafted. July 28EOC is open 2 – 4 p.m., team evaluates the situation, listens to reports from departments, updates the Mayor and Council, as well as the media. July 29-31Let citizens know how to report flood damage as well as continue to solve problems and connecting with fellow agencies.

19. Timeline of July 28, 2013 - now Life. Well Crafted. July 31Staff and Mayor Pro Temp Hank Guess talk with Governor Pat McCrory at the Lincolnton Airport. August 1State of Emergency terminated at 11:30 a.m. August 6 Continue to work on fixing roads, bridges and more.

20. Life. Well Crafted.