1. SharePoint for Extranets

2. Extranet Solutions with SharePoint 2010 for Internet Sites
4/21/2017 2:20 PM
Extranet Solutions with SharePoint 2010 for Internet Sites
Extending Business Boundaries
Hilde Rietveld & Davide Colombo
Digital Marketing Team
Microsoft Corporation
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Overview Defining Extranets Setting the Context Evidence
SharePoint Capabilities
Architecture

4. Extranets B2B Private Web Secure Network Authenticated Users Search
Community
Experts
Customers
Franchise Management Sites
Partner Portal
Secure Network
Employees
Financial Management Sites for Banking Customers
Extranets
Vertical Portals
Dealer Network
Information
B2C
Features and functions that are Intranet-like
Private Web
Isolation from anonymous internet users
Product Support Sites
Search
B2B
Services and information for targeted audiences
Partners
Horizontal Portals
Authenticated Users
Vendors

5. Extranets Defined
Extranets are Websites that connect organizations to employees, partners, vendors, and customers—providing a secure, engaging and personalized interaction with people, information, applications and business processes.

6. Business Extranets Extranet
Connecting your business communities for success
Cost
Reduction
Extranet
Competitive
Advantage
Business
Growth
Customers
Partners
Employees
Internet
Intranet

7. Business Challenges – Extranet Benefits
Extranets – Achieving your business goals
Competitive Advantage
Cost Reduction
Business Growth
Challenge
Challenge
Challenge
Limited insights into partner initiatives
Team Collaboration across locations and time zones
Limited accessibility to partner resources
Inefficient partner\vendor workflow processes
Support costs for customer service teams
Attracting diverse remote mobile employee talent pool
Limited customer insights to future marketing initiatives
Time to marketing latency
24/7 customer access to personalized offerings
Benefits
Benefits
Benefits
Real-time sharing of business intelligence
Anytime partner site collaboration strategies
Segregate and protect sensitive shared business resources
Enabled workflow processing for streamlined interactions
Customer self-service opportunities
Comprehensive access to shared resources and LOB applications
Trusted customer feedback on goods and services offerings
Centralized content publishing access
Mobile customer access to targeted services

8. Extranet Stakeholder Goals
What are the benefits for extranet stakeholders?
Technical Managers
Content management
Search capabilities
Infrastructure
Security
Executive Leadership
Information Workers
Business growth
New strategic opportunities
Legal requirement compliance
Operational cost reductions
Knowledgebase availability
Flexible customer support
Familiar interface tools
Dynamic application access
Extranet
Stakeholder Goals

9. Evidence

10. SharePoint Leads for Portals
Gartner Magic Quadrant for Horizontal Portals, 2010
Magic Quadrant Disclaimer
The Magic Quadrant is copyrighted September 10, 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

11. RE/MAX wanted to minimize operating costs and improve franchisee resources by updating its custom-built, externally hosted affiliate extranet. Using SharePoint to redesign and administer the extranet, RE/MAX expects to save 75 percent annually in maintenance and administration costs, and improve communications and strengthen connection with brokers and agents.

12. Cadence is using SharePoint to significantly improved its ability to expand target marketing, enabling users to access and participate in blogs and forums, or access community content within the products and solutions pages.

13. SchoolNet wanted to provide a social networking environment where educators could share, review, and discuss the wealth of high-quality information, resources, and practices available. SchoolNet used SharePoint to build, manage, and publish a Web portal that focuses on empowering student achievement. SchoolNet leveraged key social networking features like blogs and wikis, but also leveraged SharePoint to manage dynamic user-generated content through workflows.

14. Forest City Enterprises, a major real estate developer, needed a way to collaborate with advertising, public relations agencies, new and other media vendors around the country. With SharePoint, they created an extranet for their digital media library contributing to more successful marketing support by giving broader—and speedier—access to visual resources from which to make selections.

15. Gafcon wanted to improve accessibility to information to streamline business processes and serve its clients more efficiently. Using SharePoint, Gafcon implemented intranet, extranet, and industry-specific business solutions that provide employees and clients with real-time access to information from any location.

16. Akin Gump wanted to improve organizational control of its IT assets, along with the business processes and the technology solutions that supported them. Akin Gump embraced an integrated environment made up of Microsoft products and a Microsoft Enterprise CAL Suite agreement, saving US$60,000 in licensing costs alone. The firm’s new SharePoint solution will help attorneys and staff better serve and support the firm’s clients.

17. Microsoft has over 30,000 sales professionals around the globe that need to be connected to each other, and trained on the latest technical product information and sales data and methodology. Academy Mobile empowers sales representatives to share and consume their sales and technology expertise using short multimedia podcasts

18. Extranet Requirements
Integration
Communities
Mobile Access
Performance
Branding
Authentication
Content Management
Security
Collaboration
Search
LOB Connectivity
Business Intelligence
New Service Applications
Customer Experience
Self Service Portals

19. Why SharePoint 2010? What are the value adds in extranet deployments?
Collaboration
Content Management
Search
Business Intelligence
LOB Application Connectivity
Security

20. Partner and Customer Collaboration
Sharing information across business boundaries
Partner team announcements
Partner / Vendor discussion boards
Shared business document storage
Internal / External links to shared resources

21. Editor User Experience
SharePoint’s contextual ribbon
Familiar Office experience
Cross-browser support, WCAG conformance
Distinguish your brand online with a wide array of easy to use tools and out-of-the-box Web Parts to easily add content to Internet, intranet or extranet sites using point-and-click functionality. A comprehensive set of additional Web Parts are available for a range of applications from key performance indicators to delivering rich interactive experiences with Silverlight.

22. Web editor user experience (11 hours in 5 minutes video)

23. Digital Asset Library

24. Enhanced Search Experience
Finding the right resources and people - FAST
Connecting partners and customers to resources and expertise
Content navigators with exact counts
Document thumbnails
Document previews

25. Deliver results that are contextually relevant
Role-specific
relevance
Targeted Best
Bets / Visual
Best Bets
Business driven
refinement
”What should I know about selling ERP?”
- Alan Brewer, Sales Lead
”What should I know about implementing ERP?”
- Renee Lo, Consultant

26. Enhanced Search Experience
Adding locations with Bing Maps
Results shown on
Bing Maps

27. One-stop Account Servicing
(Prototype only)
One-stop Account Servicing
Targeted Promotions
Interactive Customer Support
Federated Off-site Content
Dynamic Navigation
Social Content Rankings

28. Extranet Mobility Anywhere mobile read-write access
Navigate doc libraries and LOB data
Interact with Office content
Search people and expertise

29. LOB Application Connectivity
Sharing information across business applications
Connect partners and customers to information from multiple applications across your enterprise

30. Need picture of Customer Self Service
Customer/Partner Self Service
SharePoint Workspace with InfoPath Forms
Artist Tracker > Artists
Artists
Contracts
Artist Name
Address
City
State
Artist
Mandible
Artist Name:
Agent:
Andrew Datars Quartet
Stuck in the Mud
Tastes like chicken
Deathrattle
Jay Hamlin Trio
Down on the Bayou
Concourse
My Artists
Outlook Forms and Task panes
SharePoint lists
Search results
Office Apps

31. Benefits Beyond the Extranet
Engage partners customers and employees across one platform
Customers
Partners
Employees
Internet
Extranet
Intranet

32. Extranet Topics

33. Extranet Audiences Organization B Organization A Community2
Organization B
Partners and vendors
Organization A
Remote employees, affiliates, business units 3 1
Community
Individual Experts
Your Extranet
Organization A
The Best People, ideas systems & information
Public
Customers 4

34. Unified platform for all Scenarios: INTRANET, EXTRANET and INTERNET
Employee
Anonymous
Customer/Partners
INTERNET
INTRANET

35. Extranet Best Practices
Get started with the extranet topologies for SharePoint 2010 models
Get started with the extranet topologies for SharePoint 2010 models
Leverage multiple authentication mechanisms
Define your extranet information architecture and logical architecture
Take advantage of a reverse proxy server
Use the Business Connectivity Services (BCS) and Form Services for access back-end data sources

36. Internet Internet Perimeter Corporate Network Anonymous SP2010
Employee with content
editing/management role
SP2010
WFE
SQL Cluster AD

37. Intranet Internet Perimeter Corporate Network SP2010 WFE intranet
Employee
Employee connected outside corporate network
SP2010 WFE intranet
SQL Cluster
SP2010 applic.
server AD

38. External users Customer/partners
EXTRANET (scenario A)
Internet
Perimeter
Corporate Network
Authenticated
External users Customer/partners
Employee
SP2010 WFE intranet
SQL Cluster
SP2010 applic.
server AD

39. External users Customer/partners
EXTRANET (scenario B)
Internet
Perimeter
Corporate Network
Employee
Authenticated
External users Customer/partners
SP2010
WFE
SQL Cluster
SP2010 WFE intranet
SQL Cluster
SP2010 applic.
server
Content Publish AD AD

40. http://www. microsoft. com/download/en/details. aspx

41. Extranet Best Practices
Get started with the extranet topologies for SharePoint 2010 models
Leverage multiple authentication mechanisms
Define your extranet information architecture and logical architecture
Take advantage of a reverse proxy server
Use the Business Connectivity Services (BCS) and Form Services for access back-end data sources

42. Easily Authenticate Users
Vendors, Customers
Partners
Employees
Extranet/Internet Zone
Claims Based Authentication
FBA claims
Windows claims
Claims based-mixed/multi mode authentication
The new claims based authentication model that is available in SharePoint 2010 that will help SharePoint administrators combine authentication types to improve end user experience. You may wish to create and maintain different channels for access by your extranet user groups. The combination of Multimode and Mixed Mode deployments help you to design the right access for your users.

43. Multiple Authentication Mechanisms
A diverse user base
Companies (B2B)
Partners
Vendors
Customers
Compliance and governing bodies
Individual partners
Agents
Community members
Internal employees
Remote employees

44. Multiple Authentication Mechanisms
Claims-based authentication types
User type
Provider and authentication type
Internal employees AD
LDAP store with FBA
SAML token
remote employees
Partner companies (B2B)
Trusted partner identity provider with SAML token (e.g. ADFS 2.0)
Dedicated AD or OU
Individual partners
(Agents or community members)
Windows Live ID with SAML token
SQL database with FBA

45. Authentication Sample
USER Request Login
Username & Password
ASP.NET SQLMemberShipProvider
SQL Authentication DB
Users
Pwd
Role
OK Authenticated :
UserID & Roles
Authorization
Administrator
Administrators
User B
External Sales
User C
External Vendor
External Vendor
Sharepoint Groups
Userdemo
Userdemo
Web Application
Administrators
External Salse SP
External Vendor SP
Esternal Vendor SP

46. Targeted Experiences
User B, an external sales resource, signs in
User A, an internal marketing resource, signs in
User C, an external vendor resource, signs in
Based on permissions, certain information is available to User A
Based on permissions, user B is presented with a different set of targeted content
Based on permissions, user C is presented with yet another set of content
Access to ALL content
In this age of user generated content and increased participation, employees, partners, vendors, and customers are all active stakeholders of your product or service. Companies are looking for interactive channels that allow them to collaborate with each of these audiences. The more your organization can adapt, the more likely you are to profit from these changes. SharePoint can help.

47. Extranet User Provisioning
Lots of options…
May require IT involvement
Surprisingly the most widely used
Manual offline registration
Managed by business users
SharePoint InfoPath forms and approval workflows
Either FIM, custom developed or an ISV solution
Self online registration
Integration to HR or other ERP applications via FIM
Auto generated via a backend application or federation

48. Extranet Best Practices
Get started with the extranet topologies for SharePoint 2010 models
Leverage multiple authentication mechanisms
Define your extranet information architecture and logical architecture
Take advantage of a reverse proxy server
Use the Business Connectivity Services (BCS) and Form Services for access back-end data sources

49. Automotive Extranet
Extranet built by BrightConsult, part of Incadea Group.
The solution covers the needs of managing relationships of a car producer (importer) with dealers, suppliers, etc.
This is implemented at BMW Group Russland, Porsche Group Russland, and going live with KIA Motors Russia soon.

50. Automotive Extranet

51. 2010 2007 SharePoint Service Apps in SharePoint SharePoint Server
Shared Service Provider
Search
Excel Calc Service
Business Data Catalog
User Profile Service
Search
Excel Calc Service
Business Data
Catalog
User Profiles
Windows SharePoint Services
Content
Config
Workflow
Content
Config
Workflow

52. SharePoint 2010 Service Apps in SharePoint SharePoint Server
SharePoint Service Applications
Shared Service Provider
Search
Excel Calc Service
User Profiles
Business Data
Catalog
SharePoint Foundation
Windows SharePoint Services
Config
Content
Workflow

53. Microsoft SharePoint Conference 2009
4/21/2017
SharePoint 2010
Service Apps in SharePoint
SharePoint Server
SharePoint Service Applications
Search
Word Service
PowerPoint Broadcast Service
PerformancePoint
Visio Service
Access Service
Web Analytics
Managed Metadata
3rd party services…
Excel Calc Service
User Profiles
Business
Connectivity Service
SharePoint Foundation
Sandboxed Code Service
Usage & Health Logging
Config
Content
Workflow
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

54. Extranet Logical and Services Architecture
The big picture…

55. 4/21/2017 2:20 PM
Extranet Search
Extranet users increasingly use search directly from homepage
SharePoint is a great platform with integrated extranet and search
Tunable relevancy
Extreme scale
Visual best bets
Similar results
Refiner exact counts
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

56. Search Architecture FAST Search for SharePoint medium search topology
Add FAST servers to perform:
Process content and build index partitions.
Process search queries.

57. Extranet Best Practices
Get started with the extranet topologies for SharePoint 2010 models
Leverage multiple authentication mechanisms
Define your extranet information architecture and logical architecture
Take advantage of a reverse proxy server
Use the Business Connectivity Services (BCS) and Form Services for access back-end data sources

58. Data Center / Corporate Network Employees Managed Machines
How It Works
Data Center / Corporate Network
Exchange
CRM
SharePoint
IIS based
IBM, SAP, Oracle
Mobile
Home / Kiosk
HTTPS / HTTP
Layer3 VPN
TS/ RDS
Citrix
Internet
HTTPS (443)
DirectAccess
Non web
Business Partners
AD, ADFS,
RADIUS, LDAP….
NPS, ILM
Employees Managed Machines

59. Rights Management Services
How RMS Works in it’s Simplest Form
Persistent +
Encryption
Policy
Access Permissions
Use Right Permissions

60. How Does Office SharePoint Server 2010 IRM Work?
A document is uploaded by an author to a protected library.
If the document was protected by MOSS before, the document protection is automatically remover. The unprotected document is stored in the MOSS database
A second user attempts to open the document from the SharePoint site.
MOSS checks permissions of the user in the library, and if appropriate it gathers the document from the database.
MOSS acquires a publishing license from the AD RMS server and protects the document to the user, granting him or her rights that match the documents the user has on the library documents.
The protected document is delivered to the user.
When the user tries to open the document, the application requests rights from the AD RMS server and is able to open the document with the appropriate rights enforced. If the user sends the document to a third user, that user will not be able to open the document.       

61. Extranet Best Practices
Get started with the extranet topologies for SharePoint 2010 models
Leverage multiple authentication mechanisms
Define your extranet information architecture and logical architecture
Take advantage of a reverse proxy server
Use the Business Connectivity Services (BCS) and Form Services for access back-end data sources

62. Legacy Information Unlocked
Customers
Partners
Remote Employees
External SharePoint users (different languages, locations, needs)
The Internet
Firewall powered by Unified Access Gateway (UAG), which includes the Threat Management Gateway (TMG)
Surfaced in a secure, compelling user experience
SharePoint
Extranet
Microsoft Forefront Security for SharePoint
Easily access legacy systems and content (e.g. connect to CRM to distribute sales leads centrally manage sales opportunities)
CRM
ERP
LoB
Siebel
SAP
Oracle
Web 2.0
Connecting users with the enterprise data they need to do their job – without having to leave the applications that they use today is what SharePoint and BCS is all about. With BCS, you have the capability to connect SharePoint and Office applications to any external system, whether it be a Line-of-Business (LOB) system, (such as Microsoft Dynamics, Oracle, or Siebel) a web 2.0 service, or a custom home-grown application.

63. Business Connectivity Services SharePoint 2010
BCS Allo to define an External Content Type (ECT), for integrate “external data” coming from Database or LOB application in SharePoint and Office client …
<LobSystems>
<LobSystem Name=“HelloWorld" Type="DotNetAssembly">
<LobSystemInstances>
<LobSystemInstance Name="HelloWorldInstance1"/>
</LobSystemInstances>
Describes the schema and data access capabilities of an external data source and its behavior within Office and SharePoint
*formerly known as BDC Entity
Office Clients (Rich)
BCS runtime
External System
(Web Service, DB, .Net object, LOB system, Web 2.0 service, etc.)
External Content Type (ECT)
BCS runtime
Other DB

64. Infopath connected with external data
External System
(Table on DB or Web Services)
External Content Type (ECT)
BCS runtime
External LIST
INFOPATH FORM
BROWSER

65. SharePoint Server 2010 for Internet Sites
Product Details
Product Details
Product Details
The ideal solution for small to medium-sized businesses to reach their customers on the internet with easy-to-use Web Content Management and compliance for single domains*.
The ideal solution for enterprise customers with multiple domains, across many geographies who want to provide high availability to their site visitors combined with a powerful search experience.
FAST provides the platform for driving high-volume commerce and content experiences uniquely personalized to the individual. For highly tailored search solutions or highly personalized experiences for ‘top tier’ websites, FAST Search for Internet Sites provides the industry leading solution.
Features
Features
SharePoint Standard CAL Features
SharePoint Standard CAL Features
+ Enterprise CAL Features
Enterprise Content Management
Web Publishing
Out-of-the-box Workflows
Social Networking (for authenticated users)
Search
InfoPath Services
SharePoint Business Intelligence (Excel Services and PerformancePoint)
Access Services
Visio Services
Rights for FAST Search for SharePoint (for use outside the firewall)***
Enterprise Content Management
Web Publishing
Out-of-the-box Workflows
Social Networking (for authenticated users)
Search
Features
FAST ESP 5.3
FAST Search Designer
Interaction Management Services (IMS)
Content Transformation Services (CTS)
Languages (all)
Connectors (all)
Licensing
Single Domain License for Internet or Extranet Use
A license is required for every server (WFE, SSA, Index) providing standard capabilities
Step-up SKU to Enterprise is available to customers with active SA**
Licensing
Multiple Domain License for Internet or Extranet Use
A license is required for every server (WFE, SSA, Index) providing enterprise capabilities
Customers will require a completely new license of FIS Enterprise if a customer only purchased the license to FIS Standard

66. Office 365 – A New Option! Licensing simplification Cost savings
How to host an Extranet Site?
Licensing simplification
Cost savings
invite to external users– Business ID
Existing customers can use existing Business ID
Only meant for simple Extranet scenarios

67. SharePoint for your Extranet?
Organizations extending web strategy investments

68. Resources
- Extranet Resource Center for Sharepoint
– downloadable planning book
– farm topology
- authentication info
- UAG info
Good article on Sharepoint and RMS
– Technet article on RMS and Sharepoint
- Topology diagrams

69. Questions

70. 4/21/2017
©2009 Microsoft, Microsoft Dynamics, the Office logo, and Your potential. Our passion. are trademarks of the Microsoft group of companies. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.