1. STAND OUT AND ADVANCE YOUR CAREER Winning career strategies for professionals in the Golf Industry Carol D. Rau, PHR

2. Career Tools to Stand Out Audience and Message Interviewing Q & A session

3. Remember one thing for today… Variant Perception

5. Variant Perception “If you don’t know how you’re different, you’ve already lost.”

6. Who is your AUDIENCE? *2 nd key take home point*

8. Knowledge of the game of golf?

9. Understanding of Superintendent role?

10. Scientific / Technical familiarity?

11. Interest in specific duties and tasks?

12. Who is your audience? *2 nd key take home point* Superintendent GM (F&B, PGA Pro, Finance) Board of Directors / Greens Committee Parks & Rec. Director / City Manager

15. What do Employers seek? Minimum to apply for job: Education Experience Specific turf experience (optional) Facility type (optional) Geography / climate (optional)

16. What do Employers REALLY seek?

18. professionalism noun pro·fes·sion·al·ism \prə-ˈfesh-nə-ˌli-zəm, -ˈfe- shə-nə-ˌli-\ : the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well (Merriam Dictionary) professionalism pro-fes-sion-al-ism [pruh-fesh-uh-nl-iz-uh m] 1.professional character, spirit, or methods. (Dictionary.com)

19. Followers want to be taken care of. Leaders want to take care of others. We can all be leaders. – Simon Sinek

29. Career Tools to Stand Out Audience and Message Interview Q & A session

30. Preparation = Confidence

34. Tell us a little about yourself? B-E-E-S – Background: brief comment about your past – Education: degree or certificates – Experience: very brief history of career steps (most recent and a few more) – Situation: Why you are seeking this job***

35. Behavior interview questions require specific examples Prepare at least five CAR stories C: Challenge – Problem you faced A: Action – What you did to solve it R: Result – achievements you gained for your employer Behavioral Interview

36. Tell me about a time when you had too many things to do and you were required to prioritize your tasks. Tell me about a time when you had to go above and beyond for your employer. Describe a time when you were faced with a stressful situation, how did you respond? Tell us about a time when you had to be flexible to accommodate your customer. Sample Behavioral Questions

37. Possible Interview Questions Why did you apply for this job? Tell us about your responsibilities at your most recent job? Tell us about your ability to manage employees. (For Assistants) Tell us about your financial management experience – how can we know you can be trusted to manage the maintenance budget and capital plan?

38. Possible Interview Questions Please discuss some areas of your performance that you are working to improve? What are your strengths – examples? Is there anything else you want us to know as we make our hiring decision?

39. – Questions regarding the position – Questions regarding the company – Questions regarding your potential manager – Questions regarding future challenges in this role and/or for the facility Strong Ending – Your questions to ask

41. 1.Use career documents and interviews to communicate what sets you apart.

42. 2.Focus on the audience SUPERINTENDENT Greens Committee F&B Director General Manager Board of Directors PGA Pro City Manager Owner

43. Career Tools to Stand Out Audience and Message Interview Q & A session

44. STAND OUT and WIN! Carol D. Rau, PHR CareerAdvantageGolf.com Twitter: @careergolf Email: careeradvantage@sunflower.com