1. © 2011 Center for Community College Student Engagement State Center Community College District CCSSE Workshop November 7, 2014

2. © 2011 Center for Community College Student Engagement Jeff Crumpley Associate Director, Operations Center for Community College Student Engagement Misha Turner Associate Director, College Relations Center for Community College Student Engagement Program in Higher Education Leadership The University of Texas at Austin Introductions

3. © 2011 Center for Community College Student Engagement Who is in the room today? Have you ever seen CCSSE results? Have you ever logged into the online reporting system? Have you formed a workgroup, discussed CCSSE and other data, and used that data to inform decisions to change something at your college or on your campus?

4. © 2011 Center for Community College Student Engagement Agenda  Student Voices  Student Engagement and Success  Looking at Your Data and Review of the Online Reporting System  Diving Into Your 2014 CCSSE Data  Use and Interpretation of Custom Reports  Promising Practices to Strengthen Student Success

5. © 2011 Center for Community College Student Engagement What did you hear?  About “front door” experiences?  About teaching and learning?  About support for students?  About what makes a difference for students?

6. © 2011 Center for Community College Student Engagement Defining Student Engagement

7. © 2011 Center for Community College Student Engagement What is Student Engagement? …the amount of time and energy students invest in meaningful educational practices …the institutional practices and student behaviors that are highly correlated with student learning and retention

8. © 2011 Center for Community College Student Engagement Center for Community College Student Engagement CCSSE (& CCFSSE) SENSE Established surveys: Assess the quality of their work Identify and grow successful educational practices Identify areas in which to improve Provide context: a data-derived picture of institution Shift the focus to institutional locus of control CCSSE and SENSE are tools designed to help colleges: Qualitative work

9. © 2011 Center for Community College Student Engagement What is the relationship between student engagement and student success? How do we know this?

10. © 2011 Center for Community College Student Engagement I have a goal! Sources: CCSSE 2014 State Center Students Certificate: Associate Degree: Transfer to 4-year: 51% 79% 86%

11. © 2011 Center for Community College Student Engagement Reality Check Horn, L., & Skomsvold, P. (2011). Community college student outcomes: 1994–2009 (NCES 2012-253). Retrieved from http://nces.ed.gov/pubs2012/2012253.pdf ACT, Inc. (2010). What works in student retention? 4 th national survey: Community colleges report. Retrieved from http://www.act.org/research/policymakers/pdf/droptables/CommunityColleges.pdf Fifty-four percent of students who enter community colleges earn a certificate, a degree, or are still enrolled six years later. Nearly half of all community college students entering in the fall term drop out before the second fall term begins.

12. © 2011 Center for Community College Student Engagement One thing we KNOW about community college student engagement… It’s unlikely to happen by accident. It has to happen by design.

13. © 2011 Center for Community College Student Engagement Student Success: What We Know Matters

14. © 2011 Center for Community College Student Engagement What We Know Matters In focus groups with students, what do they typically report as the most important factor in keeping them in school and persisting toward their goals? Relationships Connections matter

15. © 2011 Center for Community College Student Engagement High Expectations Matter How often have you worked harder than you thought you could to meet an instructor’s standards or expectations? Item #4p NeverSometimes Often/Very Often 11.0%39.6%49.4% Source: 2014 CCSSE data

16. © 2011 Center for Community College Student Engagement High Expectations Matter Expectations may not be as high as they need to be… How often have you come to class without completing readings or assignments? Item #4e NeverSometimes Often/Very Often 28.1%58.4%13.5% Source: 2014 CCSSE data

17. © 2011 Center for Community College Student Engagement Very/ Somewhat Peer or other tutoring77.8% Skill labs (writing, math, etc.)79.0% Rarely/ Never Peer or other tutoring46.3% Skill labs (writing, math, etc.)42.0% How important are the following services? How often do you use the following services? Source: 2014 CCSSE data High Support Matters

18. © 2011 Center for Community College Student Engagement SCCCD students who… Talked about career plans with an instructor or advisor (CCSSE Item 4m): 76.2% Never: 23.8% Discussed grades or assignments with an instructor (CCSSE Item 4l): 89.4% Never: 10.6% Inescapable Engagement Matters Source: 2014 CCSSE data

19. © 2011 Center for Community College Student Engagement Plan to take classes at this college again (CCSSE Item 20) Source: 2014 CCSSE data High Support Matters SCCCD students who…

20. © 2011 Center for Community College Student Engagement How can we make engagement inescapable?

21. © 2011 Center for Community College Student Engagement Make it Mandatory How do students feel about “MANDATORY” ? a. Frightened b. Appreciative c. Disgruntled d. Rebellious e. Depressed Students want our guidance … Even though they complain about it. Key Question: Does “mandatory” really mean mandatory?

22. © 2011 Center for Community College Student Engagement

23. Benchmarks and Benchmarking

24. © 2011 Center for Community College Student Engagement Benchmarking for Excellence The most important comparison: where you are now, compared with where you want to be.

25. © 2011 Center for Community College Student Engagement Center Benchmarks of Effective Educational Practice Groups of conceptually-related items Standardized to a national mean of 50 Address key areas of student engagement Provide a way for colleges to compare their own performance with other groups of colleges (across your consortium and other colleges like you) and across student groups

26. © 2011 Center for Community College Student Engagement CCSSE Benchmarks Active and Collaborative Learning Student Effort Academic Challenge Student Faculty Interaction Support for Learners

27. © 2011 Center for Community College Student Engagement What sort of data are we talking about? Benchmarks – standardized scores on high level concepts to get you into the results Means – place responses on a scale to allow comparison Frequencies – give you details about the actual responses/behaviors

28. © 2011 Center for Community College Student Engagement What sort of data are we talking about? Benchmarks – standardized scores on high level concepts to get you into the results Students learn more when they are actively involved in their education and have opportunities to think about and apply what they are learning in different settings. Through collaborating with others to solve problems or master challenging content, students develop valuable skills that prepare them to deal with the kinds of situations and problems they will encounter in the workplace, the community, and their personal lives. The following seven survey items contribute to this benchmark. During the current school year, how often have you: Asked questions in class or contributed to class discussions (4a) Made a class presentation (4b) Worked with other students on projects during class (4f) Worked with classmates outside of class to prepare class assignments (4g) Tutored or taught other students (paid or voluntary) (4h) Participated in a community-based project as a part of a regular course (4i) Discussed ideas from your readings or classes with others outside of class (students, family members, co-workers, etc.) (4r)

29. © 2011 Center for Community College Student Engagement What sort of data are we talking about? Means – place responses on a scale to allow comparison Never = 1, Sometimes = 2, Often = 3, Very Often =4 Average score might be 2.44

30. © 2011 Center for Community College Student Engagement What sort of data are we talking about? Frequencies – give you details about the actual responses/behaviors Never – 12% Sometimes – 33% Often – 44% Very Often – 11%

31. © 2011 Center for Community College Student Engagement Table 1, Why is it important? Population to Respondent data help you know that your responding students are typical students at your college. The exception is student enrollment. CCSSE data is statistically weighted to adjust for this sampling bias created by choosing to administer in classrooms.

32. © 2011 Center for Community College Student Engagement Let us look at a table.

33. © 2011 Center for Community College Student Engagement Resources on Web Understanding Survey Results http://www.ccsse.org/survey/reports/2014/understanding.cfm

34. © 2011 Center for Community College Student Engagement How has SCCCD participated  3 separate admins with oversample

35. © 2011 Center for Community College Student Engagement 2014 CCSSE Benchmark Scores for State Center Community College District 50 Source: 2014 CCSSE data

36. © 2011 Center for Community College Student Engagement Disaggregating Benchmark Data SCCCD: Enrollment Status (P/T vs. F/T) P/T F/T Active and Collaborative Learning 42.6 53.2 Student Effort 43.9 53.6 Academic Challenge 44.4 55.1 Student-Faculty Interaction 41.6 51.5 Support for Learners 47.3 53.1 More than 60% of State Center students are enrolled part time Source: 2014 CCSSE data, 2012 IPEDS data

37. © 2011 Center for Community College Student Engagement What about never? Full-time students might have more opportunity to engage with other students and their instructors, but…how do we explain never? Never worked with other students on projects during class (CCSSE Item 4f): 13.6% Part-time: 16.6% Full-time: 7.9% Never worked with classmates outside of class to prepare a class assignments (CCSSE Item 4g): 38.5% Part-time: 45.4% Source: 2014 CCSSE data

38. © 2011 Center for Community College Student Engagement Disaggregating Benchmark Data SCCCD: Developmental Status Dev Non-Dev Active and Collaborative Learning 47.5 45.1 Student Effort 50.4 43.7 Academic Challenge 50.0 46.6 Student-Faculty Interaction 47.0 43.1 Support for Learners 54.0 44.3 Source: 2014 CCSSE data

39. © 2011 Center for Community College Student Engagement More engaged, but …  Approximately 62% of U.S. community college students take at least one developmental education* course within six years of their initial enrollment.  At some colleges, the percentage is even higher.  For too many students, traditional developmental education is a terminal roadblock to success.  A CCRC study of 250,000 community college students found that only 20% percent of students referred to developmental math and 37% of students referred to developmental reading go on to pass the relevant entry-level or "gatekeeper" college course. ** *Source: RTI International. (n.d.). The completion arch: Measuring community college student success (Participation in developmental courses: United States). Retrieved from College Board website: http://completionarch.collegeboard.org/placement/participation-in-developmental-courses/participation-in-developmental-courses-us **Source: Bailey, T., Jeong, D. W., & Cho, S. W. (2009). Referral, enrollment, and completion in developmental education sequences in community colleges (CCRC Working Paper No. 15). Retrieved from Community College Research Center website: http://ccrc.tc.columbia.edu/media/k2/attachments/referral-enrollment-completion- developmental.pdf

40. © 2011 Center for Community College Student Engagement Looking at Your CCSSE Data

41. © 2011 Center for Community College Student Engagement 2014 CCSSE Benchmark Scores Ranges for State Center Community Colleges when Split into 5 Campuses Source: 2014 CCSSE data

42. © 2011 Center for Community College Student Engagement A quick look at the CCSSE online reporting system.  Standard Reports  Custom Reports Online tutorials for Online Reporting System: http://www.ccsse.org/tools/tutorials.cfm

43. © 2011 Center for Community College Student Engagement LUNCH

44. © 2011 Center for Community College Student Engagement Diving Into Your Data

45. © 2011 Center for Community College Student Engagement Report Out

46. © 2011 Center for Community College Student Engagement Promising Practices for Student Success

47. © 2011 Center for Community College Student Engagement CCCSE Special Study on Promising Practices What is it?  Online Institutional Survey (CCIS)  Special-focus items on CCSSE  Items added to CCFSSE  Special-focus module on SENSE  Lots of data

48. © 2011 Center for Community College Student Engagement OUTCOME 1 Completion of at Least One Developmental Education Course With a Grade of C or Better STUDENT SUCCESS COURSE Source: CCSSE-linked student record data OUTCOMES CCSSE developmental students who reported participating inwereto successfully complete a student success course 5.22times more likely a developmental English course N=1,737 p<0.0001 than were students who did not report participating in a student success course during their first academic term.

49. © 2011 Center for Community College Student Engagement Late Registration During the current term at this college, I completed registration before the first class session(s). (CCSSE Promising Practices, Item #1) Source: 2014 CCSSE dataPercentages may not total 100% due to rounding

50. © 2011 Center for Community College Student Engagement Orientation The ONE response that best describes my experience with orientation when I first came to this college is... (CCSSE Promising Practices, Item #2) Source: 2014 CCSSE data Percentages may not total 100% due to rounding

51. © 2011 Center for Community College Student Engagement First-Year Experience During my first term at this college, I participated in a structured experience for new students... (CCSSE Promising Practices, Item #3) Source: 2014 CCSSE dataPercentages may not total 100% due to rounding

52. © 2011 Center for Community College Student Engagement Learning Community During my first semester at this college, I enrolled in an organized learning community... (CCSSE Promising Practices, Item #4) Source: 2014 CCSSE data Percentages may not total 100% due to rounding

53. © 2011 Center for Community College Student Engagement Student Success Course Source: 2014 CCSSE data During my first semester/quarter at this college, I enrolled in a student success course (such as a student development, extended orientation, study skills, student life skills, or college success course). (CCSSE Promising Practices, Item #5) Percentages may not total 100% due to rounding

54. © 2011 Center for Community College Student Engagement Do these practices make a difference? Series of Center Reports on High- Impact Practices

55. © 2011 Center for Community College Student Engagement 2014 State Center CCSSE Benchmark Scores by timely registration Source: 2014 CCSSE data

56. © 2011 Center for Community College Student Engagement 2014 State Center CCSSE Benchmark Scores by Orientation Source: 2014 CCSSE data

57. © 2011 Center for Community College Student Engagement 2014 State Center CCSSE Benchmark Scores by Orientation Source: 2014 CCSSE data  Because we saw something different in your data compared to the national data, let us look deeper.

58. © 2011 Center for Community College Student Engagement 2014 State Center CCSSE Benchmark Scores by Orientation – HOW? Source: 2014 CCSSE data

59. © 2011 Center for Community College Student Engagement 2014 State Center CCSSE Benchmark Scores by First-Year Experience Source: 2014 CCSSE data

60. © 2011 Center for Community College Student Engagement 2014 State Center CCSSE Benchmark Scores by Learning Community Source: 2014 CCSSE data

61. © 2011 Center for Community College Student Engagement 2014 State Center CCSSE Benchmark Scores by Student Success Course Source: 2014 CCSSE data

62. © 2011 Center for Community College Student Engagement Relatively small numbers of students are experiencing high impact practices, but for those who do, we consistently see higher levels of engagement.

63. © 2011 Center for Community College Student Engagement Q and A Thanks for joining us!