1. + BA 234- Business Communications 2010-2011 Spring Term

2. + You May Be Wondering… Who is the lecturer? What is the purpose of this program? What will we be doing? What about the evaluation percentages? Who are the others? …..

3. + Advanced Business Communication Gain required skills to build effective interpersonal relationships through coaching approach, Enhance versatility skills to communicate with others who have different behavior styles, Gain required skills to design and deliver effective presentations, Understand and demonstrate the use of basic and advanced proper writing techniques that today's technology demands, including anticipating audience reaction. Overview: Purpose

4. + Advanced Business Communication Introduction Exploring one self through a behavioral model Understanding different behavioral styles and versatility Coaching process Value systems Communication within a team Conflict management Presentation skills Effective writing Overview: Process

5. + Evaluation System Attendance -15% Assignments- 20% Presentations-15% Midterm- 20% Final -30%

6. + I’m Wondering Name Your story One passion Expectation

7. + Business Communication

8. + Conscious Competence Model Conscious Competence Conscious Incompetence Unconscious Competence Unconscious Incompetence -----------------------------

9. + Consultancy Mentorship Therapy Past time oriented Problem oriented Giving advice Enabling people to find what they are looking for Creating and increasing awareness Future focused Solution focused Harmony, trust Coaching process is not?Coaching process is? What the …

10. + Brain and Mind Neocortex Limbic system Lizard brain

11. + Structure of a Typical Neuron

12. + Mine Kobal Ok 555 293 9565 minekobalok@coachinghouse.com.tr