1. The Business of Divemastering

2. Objectives Compare various reasons for becoming/acting as a Divemaster. Identify the liability documents all customers should fill out. Identify and discuss the elements of the business contract between you and the client. Identify common business expenses and the source for tax information. Identify one important tool to manage your business expenses. Discuss some elements of customer service.

3. Main Points Reasons for becoming/acting as a Divemaster. Liability documentation Business Documentation Business Expenses Customer Service

4. Reasons for Becoming/Acting as a Divemaster Employment Training Assist with classes Lead trips –Free –Reduced cost Relationship with a shop Reduced rate for –Diving –Gear

5. If your goal as a dive master is to make a profit, basic good business practices are essential.

6. Liability Documentation Personal information and Emergency Contact information Waiver and Release Agreement* –Standard –Florida addendum for minors –Technical Diving Medical Evaluation and Physician Approval Form (in advance?)* Accident Report Form* * Available on the NAUI web site

7. Business Documentation Contract (in advance) Documentation Requirements –Proof of certification –Waiver and Release –Medical History or release to dive –DAN?

8. Business Documentation continued Contract continued Payment schedule Cost of diving –$ per dive –$ per day –$ per # extra dives –$ per dive site Monastery vs. Breakwater –Effort –Cost of getting to remote site Extra fees –Entry Fees –Boat –Recognition card

9. Business Documentation continued Contract continued Cancellation policy –Time frame % refund –Conditions “Diveable” but don’t want to Unsafe Some in group can/want to but some don’t

10. Business Documentation continued Contract continued Equipment –Client responsibility –You provide –Shop provide –Back up gear available –Lend personal gear

11. Business Expenses Insurance Taxes –Check with IRS regarding Write offs Payment schedule (estimated quarterly payments) Budgeting is important –You can end up paying for the privilege of taking people diving

12. Customer service Snacks/Drinks Warm jackets/parkas Hot fresh water Marine life books/slates Gear transportation –Who is responsible if something is missing or breaks Chauffer/transportation –Liability issues

13. Main Points Reasons for becoming/acting as a Divemaster. Liability documentation Business Documentation Business Expenses Customer Service

14. Objectives Compare various reasons for becoming/acting as a Divemaster. Identify the liability documents all customers should fill out. Identify and discuss the elements of the business contract between you and the client. Identify common business expenses and the source for tax information. Identify one important tool to manage your business expenses. Discuss some elements of customer service.