1. Survey Update on Program Coordinator Job Description Lillian Badurina, C-TAGME Program Administrator Department of Surgery Residency Program Mount Carmel Health Columbus, OH Jeannine St. Pierre Surgical Residency Education Coordinator University of Massachusetts Medical School Department of Surgery Worchester, MA

2. Methods  Online, anonymous survey distributed to members of ARCS  Reminders sent twice  Total response N = 129  Few missing data for most categories

3. Current Members of ARCS?

4. Years of Experience  Years of experience in PA role: Mean: 11 yearsMean: 11 years Median: 9 yearsMedian: 9 years Range: 1 – 46 yearsRange: 1 – 46 years

5. Highest Level of Education

6. Certification - TAGME

7. Current Title “Other” examples: Office coordinator; academic coordinator; administrative coordinator; academic administrator; specialist; program assistant

8. Work Setting

9. Geographic Location

10. Reporting Structure Note: 16 respondents indicated they reported to multiple persons (e.g., PD + Chairperson). Examples of other: Educational administrator, Manager of GME, Service Line Administrator, Operations Manager

11. Supervisor Determines Raise?

12. Reporting & Supervision  n = 64 respondents reported no direct supervisory responsibility  The rest (n = 65) reported supervising a average number of 2 staff members, with a range of 1- 8 staff members  Average number of residents respondent was responsible for was 29; range 7 -150  Some respondents noted they supported rotators or residents from other programs

13. Salary  Most (69%) of respondents indicated they are salaried; the remaining proportion (31%) indicated they are paid hourly  Salaries varied widely: Mean: $50,852 (SD = $14,207)Mean: $50,852 (SD = $14,207) Median: $49,000Median: $49,000 Range: > $75,000Range: > $75,000

14. Salary  Salaried respondents reported statistically significantly higher incomes than non-salaried respondents ($53,644 vs. $44,697; t = 3.398, p <.01).  There was a statistically significant relationship between salary and resident responsibility (r =.315, p <.01) and salary and years of experience (r =.236, p <.01)  Also, as the number of direct reports increased, so did respondent salary (r =.390, p <.01)

15. Medical Student Involvement Example other activities: managing PLAs; assisting clerkship manager; writing LORs; orientations

16. Areas of Responsibility (n = 129)

18. Discussion/Conclusions Where we were and how far have we come. How do we prepare for the future? Recognition is essential for change! Do we need to take this information to ACGME? Do we make a statement to HR?