1. Visit us @ www.pwgsc.gc.ca/institute 1 The Institute The Centre for IM-IT Learning Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada August 2005 “Equipping IT Professionals through e-Learning”

2. Visit us @ www.pwgsc.gc.ca/institute 2 How IT Professionals Learn! Reference Material Books Manuals Reports Ask Others Experts & mentors Managers & coaches Peers Practice & Use Practice new skills on-the-job Learning from experience & refining over time … and Formal Learning To pursue certification, credential or degree To learn a major new skill set

3. Visit us @ www.pwgsc.gc.ca/institute 3 E-Learning Benefits Internet access bridges distances and meets learners schedules Empowers learners to take control of their own development Spend time acquiring the knowledge that they need for their job Enhances critical professional IM/IT skills and personal development

4. Visit us @ www.pwgsc.gc.ca/institute 4 Provides access to: Courses, 1,600+ English and 275+ French Tests Progress reporting to the learner Downloading of courses Expert Mentoring Prep exams for certifications ICT e-Learning Gateway Navigation features: Bilingual interface Easy-to-use course navigation

5. Visit us @ www.pwgsc.gc.ca/institute 5 Solutions Areas Software Development Internet and Networking Technologies Operating Systems and Server Technologies Enterprise Database Systems Web Design Project Management Client Support

6. Visit us @ www.pwgsc.gc.ca/institute 6 HApplication Development and Programming HJava  E-Commerce HLAN Technologies HMainframe -JCL, CICS HCOBOL HIBM DB2 Universal Database  Internetworking Essentials HInternet Security HLAN Technologies HMicrosoft Exchange Server HMicrosoft Windows 2000 HMicrosoft SQL HMicrosoft IIS HMicrosoft XP Professional HMicrosoft.NET HMicrosoft Windows NT HMicrosoft Office Suite 2000 HNetworking Essentials HNovell NetWare HOOAD with the UML HOracle HPowerBuilder HProject Management HSystems and Database Design Technical Support HTelecommunications HUNIX HCold Fusion HXML HWeb Application Developer HWeb Authoring HWeb End-user/Publisher HWeb Master Key curriculum categories

7. Visit us @ www.pwgsc.gc.ca/institute 7 Certifications Certification paths Certification paths Oracle Oracle Microsoft Microsoft Linux (level 1) Linux (level 1) ISC-2 ISC-2 CISCO CISCO ITIL ITIL Certified Internet Webmaster Certified Internet Webmaster PMI PMI

8. Visit us @ www.pwgsc.gc.ca/institute 8 Home Page

9. Visit us @ www.pwgsc.gc.ca/institute 9 Catalogue Course Curricula View Expanded Catalogue View

10. Visit us @ www.pwgsc.gc.ca/institute 10 Taking Courses Click this button to take a course live over the web. This will immediately launch the course in a separate browser window. Click this button to add a course to your My Plan page to take at a later time. Click this button to download a course to your PC, so you can take it offline. The first time you choose this link, you will be prompted to install the SkillSoft Course Manager (SCM) to manage your offline course content. Once the SCM is installed clicking this link will launch the SCM and enable you to download content. Click this button to display a list of related Job Aids and SkillBriefs. Click this button to access the online evaluation form associated with this course. (An Evaluation has to be created and assigned to the course(s) in order for the link to appear)

11. Visit us @ www.pwgsc.gc.ca/institute 11 Interactive Courses Keep You Interested and Entertained Simulated Dialogs Photo-Quality Pictures Audio Narration Easy to Use

12. Visit us @ www.pwgsc.gc.ca/institute 12 You Can Even Role Play... Apply your knowledge in realistic simulations of workplace situations Step back one or more steps to explore how a different response would have worked out

13. Visit us @ www.pwgsc.gc.ca/institute 13 Navigating a topic Return to course map Go to previous topic Go to next topic Exit course Start topic Jump to the next topic

14. Visit us @ www.pwgsc.gc.ca/institute 14 Taking a Test Mark this question for review Submit your answer Display status page End this test

15. Visit us @ www.pwgsc.gc.ca/institute 15 Ask My Mentor Chat with Mentors Send email to Mentor

16. Visit us @ www.pwgsc.gc.ca/institute 16 dialogue Introducing

17. Visit us @ www.pwgsc.gc.ca/institute 17 What if we could use more learning assets?? VIRTUAL CLASSROOM PRESENTATION Application Share Whiteboard Mark-up Tools LIVE Audio Archiving PowerPoint + Word Websites Excel Adobe PDF

18. Visit us @ www.pwgsc.gc.ca/institute 18 Folder of file “handouts” and references. Suggested session preparation and follow- up materials. In-House business materials: Spreadsheets, PDF Files, organization charts, links to web sites. Session exercises and activities with tips and facilitation notes. Homework exercises with guides and references Blended Tools for on-the- job application and practice. Tools for meetings and classes. Job aids with tips. Sample Polls and Quizzes to engage the audience and check for understanding. Slides from SkillSoft courses. Placeholder slides for customer-specific content. Slide notes and tips. Dialogue, Blended Learning Skill & Topic summary documents & readings. Placeholders and suggestions for customer-specific articles/documents.

19. Visit us @ www.pwgsc.gc.ca/institute 19 Dialogue Design Interface Organize your session in the Content Outline view Import existing documents and SkillSoft resources, or create new polls and quizzes Add presenter notes or record audio

20. Visit us @ www.pwgsc.gc.ca/institute 20 Partner for IT training Customized training and delivery on request *** TI provides a brokering service *** All courses and case studies can be adapted to organization-specific activities and delivered in any location across Canada in either official language. All courses and case studies can be adapted to organization-specific activities and delivered in any location across Canada in either official language. Also, if your organization requires training that does not show on our Website, share your needs with us so we can help you achieve your goals. Also, if your organization requires training that does not show on our Website, share your needs with us so we can help you achieve your goals.

21. Visit us @ www.pwgsc.gc.ca/institute 21 Additional Information and Contacts ICT E-Learning Gateway: http://www.pwgsc.gc.ca/institut/text/elearning-e.html The Institute Website: http://www.pwgsc.gc.ca/institutehttp://www.pwgsc.gc.ca/institute Alex Roussakis – (819) 956-4727 Dan Moreau – (819) 956-3789