1. Onboarding – Effectiveness in Role Sector Navigator Orientation
CALIFORNIA COMMUNITY COLLEGES
CHANCELLOR’S OFFICE
Onboarding – Effectiveness in Role
Sector Navigator Orientation
Linda Zorn
June 2013

2. Phase 1: Doing What MATTERS for Jobs & Economy Framework
Administrative Fixes
Empower Regions
Rethink Funding
Phase 1: Doing What MATTERS for Jobs & Economy Framework
Target incentive investment (EWD, SB70, Perkins 1B)
Sector
Region
Technical Assistance
Braided RFA
Common accountability metrics
Field and staff engagement on SWOT analysis
Doing What MATTERS for Jobs & the Economy
CCCCO staff reorganization
Our voice at many tables
Communications and feedback
eUpdates & eAlerts
doingwhatmatters.cccco.edu
13 Critical Conversations in the field
System-level partnerships
CDE, IHELP, CCCAOE, ASCC, BSI, CWIB, GoBIZ, USDA, workforce policy-makers
Reauthorization
SB70, now SB1070
EWD, now SB 1042
Phase 2: Moving the Needle
Phase 3: Scaling Excellence
California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

3. Organizational Chart California Community Colleges Chancellor’s Office
Brice Harris
Chancellor
Erik Skinner
Deputy Vice Chancellor
Programs
Steve Bruckman
Exec Vice Chancellor
& General Counsel
Accounting
Legal
Business Svcs
Contract/Grants Administration
Board of Governors Liaison HR
Van Ton-Quinlivan
VC, Workforce & Economic Development (WEDD)
Barry Russell
VC, Academic Affairs
Patrick Perry
VC, Technology, Research and Information Svcs
Mngmt Info Systems
Research & Planning
Telecommunications & Tech
Dan Troy
VC, Fiscal
Vince Stewart
VC, Governmental Relations
Linda Michalowski
VC, Student Services
Fiscal
Facilities
DSPS,Health Svcs, Student Mental Health
EOPS CARE, CalWORKS
Foster & Knship Care Education & Child Dvlpmt
Matriculation, Student Equity, Early assessment
Financial Aid, COTOP, Veterans
Transfer, Matriculation
Paul Feist
VC, Communications
Keetha Mills
CEO
Foundation for CCC

4. Organizational Chart Division of Workforce & Economic Development
Brice Harris
Chancellor
Margo Turner
DWM Communications & Website Support
Key:
Dotted boxes = grant funded
Erik Skinner
Deputy Vice Chancellor
Programs
Pam Daggon
Coordination Support for EDPAC/WEDPAC & Extended Ops Team
Van Ton-Quinlivan
VC, Workforce & Economic Development (WEDD)
Faye James
Executive Assistant to VC Ton-Quinlivan
Catherine Swenson
Facilitator for
Sector Navigator
Deep Dives
VC Support, Select support for Deans
Support for select division-wide admin processes
Debra Jones
Dean
Career Ed Practices
Cris McCullough
Dean, Policy Outreach & Alignment
Omid Pourzanjani
Visiting Dean
DMW Common Metrics
Linda Zorn
Facilitator for
Sector Navigator
Deep Dives
Grant Monitors
Grant Processing Team
Grant Monitors
Data Team
Architecture of data systems
Kitty O’Doherty
Facilitator for
Consortia Deep Dives

5. SNs serve as first contact for both employers and the system: coordinate, leverage & connect-the-dots. ?
Northern
South Central
Bay Area
Inland Empire
San Diego / Imperial
LA/Orange
Central / Valley Mother Lode

6. SN and DSNs are the specialists. RCs are the generalists
SN and DSNs are the specialists. RCs are the generalists. Employers want to work w specialists. ?
Northern
South Central
Bay Area
Inland Empire
San Diego / Imperial
LA/Orange
Central / Valley Mother Lode

7. While colleges work locally, SNs coordinate across multi-regions while DSNs focus in-region on a sector.
MULTI
REGIONS
LOCAL
REGION
STATE
College
Regional Consortia Chair/Vice Chairs
Deputy Sector Navigations
Sector Navigators
We studied how the best ones worked and wrote the RFAs replicated that scope.
Technical Assistance Providers
Community College Chancellor’s Office Staff

8. SNs should pull in TA Providers as is needed to help sector/regions achieve outcomes.
Northern
South Central
Labor market research
Curricular approval process
Data/Launchboard
Bay Area
Inland Empire
San Diego / Imperial
LA/Orange
Central / Valley Mother Lode

9. SNs DO NOT supervise DSNs. Leadership Style
Coordination
Sector Navigators coordinate the work and activities of the regional Deputy Sector Navigators.
SNs DO NOT supervise DSNs.
Leadership Style

10. Statewide Coordination Workplan and Outcomes
SN and DSN
Structure
Statewide Coordination
Workplan and Outcomes
Statewide Advisory Meetings
SN Meetings
Conference Calls
Website

11. SN – regional advisory committees
Industry Outreach
SN – regional advisory committees
Feed into statewide advisory committee
Role of program advisory committees
DSNs attend as many college program advisory committee meetings as possible

12. Key Players/Collaborators to Move the Needle on Momentum Points
College level
Specific Faculty
CTE Dean
CIO
Regional level
Local Chambers?
Trade Associations?
Economic Development Agencies?
Local Workforce Investment Boards?
Select Community-Based Organizations?
Employers with workforce needs?
Middle Schools, High Schools, and ROPs?
Registered Apprenticeship programs?
State level
CA WIB committee that is sector focused?
State Agencies?
Licensing Bodies? Bodies awarding industry-recognized credentials?
Other?
NEW: $100K of
SB 1070 monies awarded to DSNs to support integration of sectors into K-12 Momentum Points

13. Workforce and Economic Development - Project Monitor
CCCCO Contacts
Workforce and Economic Development - Project Monitor
Government Relations – Legislative issues
Academic Affairs – Curriculum and program approvals
Office of Communications – Press contacts

14. Project Monitor Approves:
CCCCO Project Monitor
Project Monitor Approves:
All budget changes
All workplan changes
Marketing materials
Products produced
Websites
Participate in Statewide Advisory Meetings

15. DSN meetings and activities
Project Monitor
DSN meetings and activities
Link to CCCCO updates, budget, legislative activities, etc.

16. Workplan guides your activities Plan as a group
Operational Tips
Workplan guides your activities
Plan as a group
Regional Activities become statewide initiatives.
Maintain communication with DSNs and Regional Consortium Chairs

17. Point of first contact for your sector
Helpful Tips
Point of first contact for your sector
Know CA Community College rules and regulations
RFA – Project Management – know those areas
Legislative testimony. Confer with Governmental Relations

18. College Processes as Your Fiscal Agent
Learn your internal procedures for travel, purchasing, etc.
Establish good relationships with your business office
Understand HR procedures for hiring, contracts, etc.
Reporting procedures.

19. SNs are responsible for onboarding your DSNs.
How will you onboard your DSNs to work effectively as a team?
Cadence and sequencing of meetings
Additional communication methods
Team norms and protocols
Definition of collective success
How to ensure the team focuses on moving the needle on common metrics, not activities and outputs
California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students