1. Rabobank Groep 1110071 Why is CSR (Corporate Social Responsibility) so important? The continuity (survival) of our Planet Earth is in danger; As citizens, as well as in our private life as in our functional role, we are responsible for the continuity (survival) of ‘Mother Earth’.

2. Rabobank Groep 1110071 We need another way of thinking and acting as citizens (private individuals); The priority has to be avoiding causes of problems in stead of fighting with the consequences of our own behaviour/attitude. For example: we are fighting with the consequences of climate change in stead of avoiding the causes (f.e. producing less CO 2 - emission)

3. Rabobank Groep 1110071 What could be the role of the Financial Sector in relation to CSR? The Financial Sector means: banks, insurance companies, pension funds and asset managers; Developing new products and services for their clients to contribute to CSR-behaviour; Partnering in covenants, alliences, partnerships et cetera in achieving CSR-goals; Developing sectoral guidelines, conditions et cetera for credit policies.

4. Rabobank Groep 1110071 What kind of products and services? Green financing; Sustainable/ethical asset management; Incurance polices; For the carbon market: - trading in tradable emission rights; - financing of/investing in bio-energy products.

5. Rabobank Groep 1110071 Is CSR real business and commercial ‘viable’? YES!! Being frontrunner in stead of follower in developing new markets by selling these new products and services related to CSR means a commercial advantage; If citizens as consumers are using their ‘market-power’ they can play an important role in changing market positions of companies, of course also within the financial sector.

6. Rabobank Groep 1110071 CSR is (also) ‘managing dilemma’s’! Long term goals versus those at short term; High financial returns versus ‘social’ returns; Ethical norms and standards versus ‘deal- driven business’.

7. Rabobank Groep 1110071 How do we organise (and execute) CSR within Rabobank? Green Banking Sustainable Developmen ts Funds Ethics and Issue Management Corporate Social Responsibility Division Staff Green Management Rabo Green Bank Rabo Innovation Capital Fund (Strategic) Sustainable Developments Internal Environmental Care Sustainable Asset Management Climate Change Secretariat Communications Control Rabobank Foundation (national) Project Fund for member issues Herman Wijffels Fund Rabobank Foundation (international) Societal Funds