1. The Internet and E-Commerce Back to Table of Contents

2. The Internet and E-Commerce Chapter 1 Internet Basics Connecting to, Searching, and Using the Internet 2 E-Commerce in Action The Internet and E-Commerce Section 1-1 Section 1-2 Section 1-3

3. The Internet and E-Commerce Section 1-1 Why It’s Important The Internet greatly impacts both our personal and professional lives. An understanding of how the Internet came to be and its vast capabilities can help you realize the scope of its influence. 3Section 1-1

4. The Internet and E-Commerce Section 1-1 Key Terms Internet Transmission control protocol/Internet protocol World Wide Web Web browser hypertext transfer protocol hypertext markup language domain name uniform resource locator 4Section 1-1

5. The Internet and E-Commerce The Basics of the Internet and the World Wide Web Using satellites, fiber optics, and telecommunications networks, the Internet connects computers around the planet. Internet a global network of computers, communication tools, and information resources 5Section 1-1

6. The Internet and E-Commerce What Is the Internet? In 1969, the U.S. Department of Defense developed ARPANET, an emergency communications network that grew to become the Internet. 6Section 1-1

7. The Internet and E-Commerce What Is the Internet? No single one authority controls the Internet. A variety of companies, groups, and individuals work to define how the Internet should work and how new technologies should be implemented. 7Section 1-1

8. The Internet and E-Commerce Internet Anatomy Transmission control protocol/Internet Protocol (TCP/IP) is the basic language for Internet communications. Transmission control protocol/Internet protocol the common underlying language or protocol through which systems communicate on the Internet 8Section 1-1

9. The Internet and E-Commerce Internet Anatomy The Internet is the global system of computer networks that supports the collection of resources known as the World Wide Web. World Wide Web a vast global collection of graphical and hypertext Internet pages that can be read, viewed, and interacted with via computer 9Section 1-1

10. The Internet and E-Commerce Internet Anatomy The Web browser is a software application that was developed to deliver World Wide Web resources to computers. Web browser a program used to view, download, surf, or access Web documents 10Section 1-1

11. The Internet and E-Commerce Internet Anatomy Web browsers contain applications that can read hypertext transfer protocol (HTTP). hypertext transfer protocol (HTTP) the language that moves hypertext files across the Internet and defines the rules for transferring those files, which may include text, graphic images, sound, video, or other multimedia 11Section 1-1

12. The Internet and E-Commerce Internet Anatomy Web browsers read Web pages coded in a standard computer language such as hypertext markup language (HTML). hypertext markup language (HTML) the standard language for the Web browser; an easy-to-learn standard that uses tags to structure text and display visual elements 12Section 1-1

13. The Internet and E-Commerce Internet Anatomy A domain name is used to identify a numerical Internet protocol (IP) address. domain name an addressing scheme employing words and phrases to identify and locate computers on the Internet 13Section 1-1

14. The Internet and E-Commerce Internet Anatomy To find a Web page on the Web, you have to know the uniform resource locator (URL). uniform resources locator indicates the address of a Web site; it consists of two primary parts: the hypertext transfer protocol and the domain (or server) 14Section 1-1

15. Internet Anatomy 15 Domain Name Extensions.edu.com.org.net.gov educational institutions commercial entities nonprofit organizations Internet administrative entities government sites Section 1-1

16. The Internet and E-Commerce Internet Anatomy E-mail is a system of worldwide electronic communication. 16 Send small electronic files as attachments to e-mail messages. Send large electronic files via a file transfer protocol (FTP) site. Section 1-1

17. The Internet and E-Commerce Section 1-1 Review How are the operations of the Internet monitored? What are Web browsers, and why are these programs necessary? How can a domain name reveal clues about an organization? What is ARPANET? What government department created it, and what was its original purpose? 1. 2. 3. 17 4. Section 1-1

18. The Internet and E-Commerce Section 1-2 Why It’s Important Understanding the differences among the various types of Internet service providers can help you to select the most appropriate one for your needs. Finding the right Internet service provider allows you to use a search engine to access data and take full advantage of the Internet’s power. Section 1-218

19. The Internet and E-Commerce Section 1-2 Key Terms Internet service provider Web host providers wireless Internet wireless Internet service providers crawler-based search engines Section 1-219

20. The Internet and E-Commerce Linking to the Internet Connecting to the Internet is easier and faster than ever. The information superhighway’s access ramps are all around you. 20Section 1-2

21. The Internet and E-Commerce Types of Internet Connections Consider these things when choosing an Internet service provider (ISP): Internet service provider a company that provides other companies or individuals with access to or a presence on the Internet 21Section 1-2 type of service type of connection (dial-up or broadband)

22. The Internet and E-Commerce Types of Internet Connections For a monthly fee, Web host providers provide Web hosting services. Web host providers businesses that allow customers to house their Web site documents on the companies’ servers 22Section 1-2

23. The Internet and E-Commerce Types of Internet Connections Many small businesses offer wireless Internet access to their patrons. wireless Internet a system that works much in the same way as a cordless telephone, adding short-range radios to stationary computers, laptops, and handheld personal digital assistants (PDAs) 23Section 1-2

24. The Internet and E-Commerce Types of Internet Connections To use wireless Internet, you need to have a wireless Internet service provider (WISP). wireless Internet service provider (WISP) companies that offer wireless connection services to the public 24Section 1-2

25. The Internet and E-Commerce Search Engines Search engines use key words to access lists of documents containing those key words. Section 1-225

26. The Internet and E-Commerce Search Engines An Internet directory is a comprehensive listing of Web sites. A crawler-based search engine is useful for finding up-to-date information. crawler-based search engine search engines that use automated computer programs to scan Internet databases in search of new or revised Web pages 26Section 1-2

27. The Internet and E-Commerce Section 1-2 Review Why might a user select a cable-modem service over a dial-up connection? Where can you access a wireless ISP? Why might users prefer the more heavily trafficked search engines? Name two types of Internet search tools, and explain how they are different. 1. 2. 3. 27 4. Section 1-2

28. The Internet and E-Commerce Section 1-3 Why It’s Important E-commerce has revolutionized the business world, making it essential for companies in virtually every industry to have an online presence. Understanding the mechanics of the electronic marketplace will help you to appreciate its nature, scope, and importance. Section 1-328

29. The Internet and E-Commerce Section 1-3 Key Terms electronic commerce bricks-and-mortar business multichannel retailer pure-play retailer Section 1-329

30. The Internet and E-Commerce The Evolution of Electronic Communication The introductory stage of the computer revolution lasted about four decades, when the Internet was still in the stages of development, revision, and refinement. The permeation stage of the computer revolution began when computer usage took hold in personal lives, workplaces, homes, and schools. This continues today. Section 1-330

31. The Internet and E-Commerce Characteristics of E-Commerce A bricks-and-mortar business is a traditional business that does not engage in e-commerce. bricks-and-mortar business a business with a physical storefront 31Section 1-3

32. The Internet and E-Commerce Characteristics of E-Commerce A multichannel retailer has a physical location and an e-commerce component. multichannel retailer a retailer that sells its products via traditional channels (catalog, bricks-and-mortar, and telephone) as well as via an online channel 32Section 1-3

33. The Internet and E-Commerce Characteristics of E-Commerce While some companies generate sales from both real-world and online storefronts, pure-play retailers mainly sell online. pure-play retailers retailers that sell primarily through the Internet 33Section 1-3

34. The Internet and E-Commerce Purpose of E-Commerce The basic goal of e-commerce is to reach and transact business with customers using electronic means. E-commerce is bringing new opportunities, challenges, and adventures to today’s business world. 34Section 1-3

35. The Internet and E-Commerce Section 1-3 Review How can the introductory and permeation stages of the computer revolution be differentiated? Describe how e-commerce has changed business. What jobs has e-commerce created? 1. 2. 3. 35Section 1-3

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37. The Internet and E-Commerce End of Back to Table of Contents