1. OCR Nationals – Unit 1 AO2 (Part 2) – Emails

2. Overview of AO2 (Part 2) To select and use tools and facilities to download files/information and to send and receive email messages

3. Success Criteria Pass Receive, Open, reply to emails Save attachment to a suitable folder in your work area All you emails must have some text and header Send an email to multiple recipients Make a brief comment on risks of email attachments Merit Send/receive/reply /forward emails with multiple attachments Always use appropriate subjects and message text Send an email to multiple recipients using CC Set the importance of emails (High and Low) Summarise the risks of email attachments Distinction Create an email signature for all outgoing messages Use CC and BCC appropriately, considering privacy issues Store, retrieve and use personal contacts in emails Suggest actions to reduce risks of email attachments

4. What can you remember about Emails?

5. Recap of what emails are oE-mail stands for electronic mail oE-mail software enables you to send an electronic message to another person anywhere in the world oThe message sent is stored on their e-mail server until they log on and download it

6. Basic Features of a email

7. The email interface The email address of anyone you will be sending copies to. The email address of the person you are sending the email to. The title of the email. This is the main body of the email. Put your message in here. Attachments are files you want to send with the message. There are no attachments with this email. Formatting tools

8. Problems with email oSpam is the e-mail equivalent of junk mail oIt is often sent by companies trying to sell their products to people who haven’t asked for information about them oSpam takes up a lot of Internet bandwidth and it is annoying for people to have to wade through lots of messages they don’t want to find the ones they do. oMany countries are trying to make it illegal to send spam.

9. Problems with email o A virus is a piece of code which can sometimes damage the files on your computer o It is possible to pass a virus on through e-mail o It is best not to open an e-mail unless you know where it has come from, especially if it has attachments o You should always virus check all e-mails, even from people you do know

10. Encryption o Encryption means using a system to translate the data into a secret code o To access an encrypted file the recipient will need to have a special secret key or password which will decrypt the file o Encryption is the most effective way to ensure that data sent by e-mail is secure However, governments worry about encryption because it makes it difficult for them to check e-mails, even when national security is involved.

11. What evidence do you need to produce?

12. Evidence of: Sending emails to multiple recipients On all your e-mails that you create you should have the following Recipient Subject Text Signature. On the email to the left you can see I have sent this e-mail to multiple addresses.

13. Evidence of: Receiving Emails Above we can see an image of my inbox showing the mails I have received.

14. Evidence of: Saving emails to a suitable folder Here you can see I have created an email folder for Downloadable Tunes I have saved an important e-mail inside my Downloadable Tunes folder.

15. Evidence of: Forwarding Emails Alongside you can see I have inserted an address of whom I want to forward the email to.

16. Evidence of: Replying to an email Here you can see I am replying back to the person who wrote to me.

17. Evidence of: Adding an attachment to an email Here you can see I have added two attachments to an email. I have also sent the same email to two people as well as adding appropriate text message.

18. Evidence of: Opening an attachment Here you can see I have been sent an email with an attachment. Here we can see the attachment open

19. Evidence of: Saving an attachment Here you can see I have saved the attachment inside an appropriate folder.

20. Evidence of: The risks of opening emails and email attachments emails comes from using email attachments. While email attachments represent a useful addition to email functionality, as a way to send files via email, they are also risky due to the fact that email attachments can contain not just documents, but also binary attachments like executable files. emails comes from using email attachments. While email attachments represent a useful addition to email functionality, as a way to send files via email, they are also risky due to the fact that email attachments can contain not just documents, but also binary attachments like executable files. Email Attachments and Risks One of the most common tools we are using on a daily basis, is email. Due to this fact, email is also a major security problem, due to the fact that a lot of worms and Trojans are using email to get into our computers. The main problem with

21. Evidence of: The risks of opening emails and email attachments Such email attachments can be dangerous as they may contain worms and Trojans that can immediately infect our computers, once opened by the unsuspecting user. The first one is that opening an E-mail, especially from some one you do not know, lets the sender of the spam know that your address is valid and they send you more of more of it. Second risk being there is a possibility of a virus or some other 'bug' in the E-mail you open, the infection does not have to be in an attachment anymore.