1. www.greenITcenter.org DUE 0903239 Router and Switch Configuration Software Installation Module 2

2. www.greenITcenter.org Voice Layers Infrastructure layer – Routers, switches, and voice gateways Call-processing layer – Call Manager Application layer – IPCC, Unity (Voicemail) Client layer – Cisco IP Phones and PC Soft- phones 2 VoIP II -- Cisco icons used with permission from Cisco

3. www.greenITcenter.org CCM Functions Call Processing Signaling and device control Dial plan administration Phone administration Directory services Programming interface to external app’s 3 VoIP II -- Cisco icons used with permission from Cisco

4. www.greenITcenter.org Basic Call Processing 4 VoIP II -- Cisco icons used with permission from Cisco

5. www.greenITcenter.org Deployment Models Single site Multisite with centralized call processing Multisite with distributed call processing Clustering over the IP WAN 5 VoIP II -- Cisco icons used with permission from Cisco

6. www.greenITcenter.org Single Site 6 VoIP II -- Cisco icons used with permission from Cisco

7. www.greenITcenter.org Multisite – Centralized 7 VoIP II -- Cisco icons used with permission from Cisco

8. www.greenITcenter.org Multisite - Distributed 8 VoIP II -- Cisco icons used with permission from Cisco

9. www.greenITcenter.org First configure the switch and router to allow the CallManagers to communicate during the installation process 9 VoIP II -- Cisco icons used with permission from Cisco

10. www.greenITcenter.org Next Finished out the Physical Topology 10 VoIP II -- Cisco icons used with permission from Cisco

11. www.greenITcenter.org Once the installation is complete, follow this path to the web based application 11 VoIP II -- Cisco icons used with permission from Cisco

12. www.greenITcenter.org Once the installation is complete go into the Publisher and Subscriber and turn on services. To get there select Application - > Cisco CallManager Serviceability 12 VoIP II -- Cisco icons used with permission from Cisco

13. www.greenITcenter.org On the Serviceability page, go to the Tools tab and then the click on Service Activation 13 VoIP II -- Cisco icons used with permission from Cisco

14. www.greenITcenter.org Publisher Activation 14 VoIP II -- Cisco icons used with permission from Cisco

15. www.greenITcenter.org Subscriber Activation 15 VoIP II -- Cisco icons used with permission from Cisco

16. www.greenITcenter.org Questions: Feel free to contact the manager of this material Pete Brierley Professor, Collin College, pgbrierley@collin.edu This material is based upon work supported by the National Science Foundation under Grant No. 0903239. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation