2. Sarojini Persaud, AISA OXFORD DICTIONARY Weight or measure to which others conform or by which the accuracy or quality of others is judged. MANDATORY VOLUNTARY Policy & Legislation Codes & Principles Prescriptive or substantive Process or foundational Performance and Reporting standards distinguished from performance measurement standards

3. Sarojini Persaud, AISA COMPLIANCE Batho Pele – transforming public service Labour Relations Employment Equity Occupational Health & Safety Environmental Management Access to information BILL OF RIGHTS

4. Sarojini Persaud, AISA King Code – Corporate Governance Banking Council’s Code of Conduct Environmental Management Cooperation Agreements SANGOCO Code of Ethics Non Profit Organisation Act AA 1000 SA 8000 ISO 9000 / 14000 GRI Values Based Leadership COMMITMENT Standards used to operationalize values and be the basis for performance measurement

5. Sarojini Persaud, AISA MEASUREMENT ethicalenvironmentalsocial

6. Sarojini Persaud, AISA Systems and structures Staff, skill, style Stewardship

7. Sarojini Persaud, AISA A SOUTH AFRICAN FRAMEWORK FOR PERFORMANCE MEASUREMENT WITHIN A SUSTAINABLE DEVELOPMENT CONTEXT SETS OUT PROCESS TO BE FOLLOWED ANCHORS EXISTING AND FUTURE VOLUNTARY AND MANDATORY STANDARDS FOCUSES ON TRANSFORMATION CHALLENGES – SUSTAINABLE DEVELOPMENT

8. Sarojini Persaud, AISA IMPACT 2020 I- NNOVATIVE & INTEGRATIVE M– MATERIAL MEASUREMENT of P- ERFORMANCE through PARTICIPATION A- ND C- OMMITTED CAPACITY to achieve T- RANSFORMATION 2020 – clarity of vision

9. Sarojini Persaud, AISA IMPACT 2020 Values based impact assessment, quality assurance & planning tool. Credible performance data through stakeholder engagement and quantitative monitoring and evaluation. Informs organizational planning for performance excellence. Clarity for decision making regarding what is expected and possible for transformation. ACHIEVING WHAT WE SET OUT TO ACHIEVE

10. Sarojini Persaud, AISA I nnovative & Integrative How we adapt global non-financial accounting and reporting standards to compliment South African standards to measure our responsiveness to the transformation and development needs of the country. How we integrate existing measurement standards and processes and develop new methodologies to comprehensively measure impact and account to stakeholders for it. I M P A C T 2020

11. Sarojini Persaud, AISA M aterial Measurement Set out performance objectives based on mandatory and voluntary standards balanced with organizational mandates. Determine the quality and quantity of information relevant or material to an assessment of organizational impact. Design and implement a data capture, analysis, and verification system to provide credible information for reporting, management decision making and strategic positioning. I M P A C T 2020

12. Sarojini Persaud, AISA P erformance & Participation What we must achieve given organizational mission and values, stakeholder expectations, and external standards? Identify success indicators and future actions through stakeholder dialogue and environmental scanning. Focus on social responsibilities, environmental protection, and ethical conduct. I M P A C T 2020

13. Sarojini Persaud, AISA A nd Measurement is one aspect of Organisational Excellence – it looks at how the organisation has performed to date. Capacity to achieve transformation goals needs to be assessed because gaps in this can impede excellent performance. Credible accountability requires an ongoing rigorous collection of performance data which requires dedicated capacity. I M P A C T 2020

14. Sarojini Persaud, AISA C apacity Capital – financial, technological, physical (buildings, cars, facilities) etc. I M P A C T 2020 Human – people, knowledge, Human – people, knowledge, skill, experience, leadership, skill, experience, leadership, management. management. Organisational – structure, systems, Organisational – structure, systems, information, strategic focus, culture information, strategic focus, culture

15. Sarojini Persaud, AISA T ransformation COMPLIANCE STANDARDS (mandatory) Constitution – Bill of Rights Policy and Legislation (SHE; EE; Labour Relations; Batho Pele; etc.) I M P A C T 2020 COMMITMENT STANDARDS (voluntary) Codes of Ethics and Conduct Codes of Ethics and Conduct Guiding Values and Principles Guiding Values and Principles SA800, AA1000, GRI, ISO900, ISO1400, King Code, Balanced Score Card, etc. SA800, AA1000, GRI, ISO900, ISO1400, King Code, Balanced Score Card, etc. Requires both sets of standards

16. Sarojini Persaud, AISA IMPACT 2020 TRANSFORMATION COMPLIANCE AND COMMITMENT STANDARDS