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3. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Car Hire Rate Negotiation Self- Service Project RPSWC project approval: June 13, 2012 Benefits of starting the project July 1, 2012 –Depre mainframe migration in progress Core Bid and Offer functionality Benefits of upgrading self-service capabilities while migrating IT resources, user input, documentation and more 3

4. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Vision Enable users to transition from legacy in- house Deprescription Bid and Offer supporting systems to a centralized Railinc-supported solution, thereby avoiding replacement or upgrade development costs for users and improving operational efficiencies for both car owners and railroads. 4

5. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Benefits Cost avoidance – Replacement of functionality requested by and/or currently contained in legacy mainframe systems with an industry-wide solution will avoid significant development costs. Cost reduction – Significant improvements in daily use capabilities reduce administrative effort. 5

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8. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Daily Use Capabilities See pool codes before submitting a bid Receive immediate feedback Validation during bid-creation process and removal of batching now present in external systems Upload a list of equipment into Bid and Offer system Download list of equipment 8

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10. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Bid and Offer Dashboard 10

11. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Bid and Offer Summary 11

12. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Bid and Offer Detail 12

13. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Enable Greater Specificity of Cars Ability to specify additional car characteristics such as dimensions, cubic capacity, tonnage, age, door type and plate (clearance). 13

14. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Proactive Validation of Car Lists Prior to Submission Validate equipment against Umler Validate equipment already part of existing offer 14

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16. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Project Themes - Post-Envisioning Dashboard open Dashboard closed Query Ticklers/notification management 16

17. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Project Status Car hire rate negotiation self-service –External project team assembled Class 1s, private car owners, shortlines, 3PLs –Envisioning session with project team July 24-25, 2012 –Project charter signoff Late August 2012 17

18. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Project Status Car hire rate negotiation self-service –Bi-weekly web conferencing Depre mainframe migration –Depre admin tools - complete –CHARM parallel run in TEST – October 2012 –EDI432/864 connectivity – October 2012 18

19. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Timeline – January 2013 Mainframe Migration –CHARM –Depre market reports –Depre web application Replacement with new UI – Car hire rate negotiation self-service CHRNSS –Daily use capabilities CSV upload –Dashboard Open offers –Proactive validation Dynamic menu Equipment 19

20. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Timeline – End of June 2013 Car hire rate negotiation self-service project –Bid and Offer dashboard Closed offers Expiring offers –Query Bid and Offer and Umler characteristics Bid and Offer – History CHARM – Current and historical –Ticklers/notification management 20

21. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Project Contacts Kristi Talley, Product Manager kristi.talley@railinc.com (919) 651-5024 Sara Maples, Business Analyst sara.maples@railinc.com (919) 651-5089 Danielle Crowley, Business Analyst danielle.crowley@railinc.com (919) 651-5114 21

22. RAILINC I ACACSO 2012 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Questions? 22