1. Engineering Management Taylorism, Deming and Japan

3. ``Reflection and fancy are subject to err, but a habit of moving the hand, or the foot, is independent of either. Manufactures, accordingly, prosper most where the mind is least consulted, and where the workshop may, without any great effort of imagination, be considered as an engine, the parts of which are men." Adam Ferguson 1767

13. Taylor’s Four Principles of Scientific Management 1.`Know-how’ can be replaced by scientific knowledge. 2. The worker can be educated and rewarded for using this knowledge 3. A spirit of cooperation must be instilled between workers and management. 4.Management must share a role in organising the work

15. Henry Ford, inventor of moving assembly line.

17. ``Owing to the extensive use of machinery and the division of labour, work…has lost all individual character, and, consequently, all charm for the workman. He becomes an appendage of the machine, and it is only the most simple, most monotonous and most easily acquired knack that is required of him.’’

18. ``Owing to the extensive use of machinery and the division of labour, work…has lost all individual character, and, consequently, all charm for the workman. He becomes an appendage of the machine, and it is only the most simple, most monotonous and most easily acquired knack that is required of him.’’ Karl Marx, The Communist Manifesto, 1848

22. Taylor’s Four Principles of Scientific Management 1.`Know-how’ can be replaced by scientific knowledge. 2. The worker can be educated and rewarded for using this knowledge 3. A spirit of cooperation must be instilled between workers and management. 4.Management must share a role in organising the work

23. CEO Pay as a multiple of Average Worker Pay

25. Deming’s 14 Points (short version) 1.Let the workers monitor, understand and control their work. 2.Eliminate fear

30. Deming’s 14 Points (short version) 1.Let the workers monitor, understand and control their work. 2.Eliminate fear

33. `Virtually every worker at Saturn feels he or she is responsible for the success of the division…’ Technology Review