1. Ellucian Mobile Platform @ EWU
Danny Messina
Dana Simmelink
Eastern Washington University
July 30, Information Technology
Coeur d’Alene, Idaho

2. Session Rules of etiquette
Please turn off you cell phone/pager
If you must leave the session early, please do so as discreetly as possible
Please avoid side conversation during the session
Thank you for your cooperation!
Coeur d’Alene, Idaho

3. Introduction
This presentation documents the EWU experience launching and running the Ellucian Mobile Platform. We will cover the six months we spent deploying the application and the one year of production support afterwards, including challenges, successes, and recommendations.
Benefits
Learn about the Ellucian Mobile Platform
Learn about the EWU configuration and deployment
Provides technical and functional point of views
Coeur d’Alene, Idaho

4. Session Agenda Purchase Design Build Run Challenges
State the main ideas you’ll be talking about and itemize all topics you plan to talk about.
Coeur d’Alene, Idaho

5. Purchase
EWU leadership came back from an Ellucian conference with this product. No real RFP was performed. The product was free when included in the Ellucian support contract.
Currently starting year two of a three year support contract
PRO: Supports Hybrid model apps
PRO: Didn't have to hire iOS & Android developers $$$$
CON: Integration with other systems could be better (esp. Ellucian ones)
Coeur d’Alene, Idaho

6. Design Infrastructure Look & Feel Content
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

7. Design: Infrastructure
COMPONENTS:
Cloud Configuration Server (ellucian.okta.com)
Mobile Application Server ( )
Configuration Database (Oracle)
Mobile Clients (iOS, Google, Amazon)
DEV Mobile Application Server running on Tomcat
PRO: Full Control for development
PRO: Not as challenging to learn as WebLogic
CON: Access locked to on-campus & cloud config often breaks
PPRD & PROD Mobile Application Servers are running on WebLogic
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

8. Infrastructure
Coeur d’Alene, Idaho

9. Infrastructure: Cloud Config
Coeur d’Alene, Idaho

10. Design: mobile-config.groovy
/* Required configuration settings */
grails.serverURL =
ellucian.configuration.apiKey = '********‘
/* Directory Configuration (Get your Active Directory Guys to Help) */
ellucian.directory.types.faculty.searchFilter = "(|(memberOf=CN=Eastern-Faculty,OU=Generated,OU=Groups,DC=eastern,DC=ewu,DC=edu)(memberOf=CN=Eastern-Staff,OU=Generated,OU=Groups,DC=eastern,DC=ewu,DC=edu))“
ellucian.directory.types.faculty.source = "ldap“
ellucian.directory.maxResults = 100
/* CAS Configuration */
mobileServerUsingWebCAS=true
casServerUrlPrefix =
casServerLoginUri = "/login“
mobileServerUsingSAML = false
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

11. Local Configuration DB settings
/* Configuration DB setup information */
dataSource.driverClassName = "oracle.jdbc.OracleDriver“
dataSource.url =
dataSource.username = "mobilecfg“
dataSource.password = "********“
dataSource.properties.maxActive = 15
dataSource.properties.minIdle = 1
dataSource.properties.maxIdle = 1
dataSource.properties.maxWait = 10000
dataSource.properties.minEvictableIdleTimeMillis=60000
dataSource.properties.timeBetweenEvictionRunsMillis=60000
dataSource.properties.testWhileIdle=true
dataSource.properties.validationQuery = 'select 1 from dual‘
grails.plugin.databasemigration.updateOnStartFileNames = ['changelog-oracle.groovy']
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

12. Local Banner DB Settings
/* BANNER DB setup information */
ellucian.security.userIdServiceName = “banner“
ellucian.security.roleServiceName = "banner“
ellucian.datasource.sis.host = "<banner_db>“
ellucian.datasource.sis.port = "<banner_db_port>“
ellucian.datasource.sis.sid = "<banner_sid>“
ellucian.datasource.sis.username = "mobilebnr“
ellucian.datasource.sis.password = “********"
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

13. Infrastructure: clients
onelink.to/ewuapp
Platforms we don't support fallback to the main EWU mobile app page
iOS
Android
Amazon
Coeur d’Alene, Idaho

14. Design: Look & Feel EWU Branding Important
New Splash Images each quarter to match website
Customized via:
Back-end build tools:
Eclipse for Android /
(now Android Studio)
Xcode for iOS
Front-end Mobile Cloud Configuration Tool
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

15. Design: Out of the box content
Built-In Features:
News Feeds
Important Numbers
Maps
Course Schedule
Grades
Faculty/Staff Search (Directory)
Web module
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

16. BUILD SSO Configuration Customized Content Deploying Mobile Clients
Maps
Numbers
LMS Integration
Web Module
Org Sync
Directory
Deploying Mobile Clients
Testing with Ellucian Go
App Stores & Approvals
iOS
Android
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

17. build: SSO Configuration
The 3.5 version introduced CAS Browser Based Authentication
PRO: Easy configuration
CON: Students complain about having to login all the time
PRO/CON: Our SSO Login wasn't responsive at launch
Our configuration is below
// From our mobile-config.groovy file
mobileServerUsingWebCAS=true casServerUrlPrefix = " casServerLoginUri = "/login"
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

18. build: Customized content
Maps
Important Numbers
LMS Integration
Org Sync
Faculty/Staff Search (Directory)
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

19. build: DEPLOYING MOBILE CLIENTS
iOS
Very cautious when submitting
Took two plus weeks for approval
Certificates caused confusion
Android
Well Documented
Overnight Approval
Amazon
Use the same package as Android
Accidentally used personal Account 1st Time
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

20. build: Testing Don't build DEV and TEST Clients Use Ellucian Go!
Use the testing links in PUBLICATION
Ellucian GO knows how to open these links!
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

21. build: App Stores Apple: App Store ($99 + Tax ) / Year
Very Scary Approval Process
Be conservative w/ your submission
Google: Play Store
$25 (1x Charge)
Less Strict Approval Process
Amazon: App Store $0
Simple to do after the Android build is complete
We did it (is it worth your time?)
VERY low download numbers
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

22. Run Analytics Summary Content
Distinguishing Web Module Traffic w/ &mobile=true
Google Dashboards: App Overview
Trouble tracking external web links
Traffic Trends / Spikes
Summary
Current/Total Installs
Top Screens
Content
Bus Schedule
Order Food Online with Tapingo
Events
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

23. RUN: Analytics Google Dashboards: App Overview App Overview
{New Users, Active Users, Country, Top Device Models, Country, User Engagement}
Distinguishing Web Module Traffic w/ &mobile=true
Trouble tracking external web links
App Overview
Tracking External Links?
Traffic Trends / Spikes
Start/End of Quarter Spike (Schedule/Grades)
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

24. RUN: Summary Current/Total Installs: Top Screenviews for June Android:
Amazon:
63 Total Installs
iOS
872 Total Installs through Dec 31st
312 Total Installs April 1 - Current
Top Screenviews for June
Home Screen - 4,442
Schedule (full view) - 1,152
Schedule (daily view) - 911
Sign In Page - 855
Grades list - 821
Notifications Detail - 454
Course Overview - 345
Term List - 273
Map of Campus - 234
News List - 170
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

25. RUN: Content Bus Schedule Tapingo Online Food Ordering Events
LyndaCampus (training)
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

26. Challenges Registration Still not Available Security Vulnerability
Failed Dining App (Integration & Deployment)
Surveys (lack of response)
Poor Integration w/ Portal and Banner SSB
Videos??? Images??? YouTube???
Use this area to elaborate on each talking point.
Coeur d’Alene, Idaho

27. Session Summary
Summarize the key points you want your learners to remember
Coeur d’Alene, Idaho

28. Questions & answers
Be sure to leave about 10–15 minutes for questions from your audience
Coeur d’Alene, Idaho

29. Thank You! Danny Messina Senior Manager
Application Development &Web Design
Phone:
Dana Simmelink
Web Developer
Application Development & Web Design
Phone:
Coeur d’Alene, Idaho

30. Extra Stuff! DEVL REFRESH
Our DBAs "Refresh" our DEV & PPROD Database with production data which conveniently 'breaks' the moblile app server
This script fixes it and the DBAs execute it after a Refresh
Server may still need a restart
UPDATE CONFIGURATION_DOMAIN SET CLOUD_ID = <DEV CLOUD ID>, DISPLAY_NAME = ‘Development’, MOBILE_SERVER_URL = ‘<DEV URL>’, NAME=’Development’ WHERE ID=1;
Coeur d’Alene, Idaho

31. Adding a Map Window
insert into stvcamp (STVCAMP_CODE, STVCAMP_DESC, STVCAMP_ACTIVITY_DATE) VALUES ('DIN', 'On Campus Dining Locations', '25-MAY-14');
INSERT INTO STVBLDG (STVBLDG_CODE,STVBLDG_DESC, STVBLDG_ACTIVITY_DATE)
VALUES ('AAB', 'The Garage 2', '25-MAY-14') ;
INSERT INTO SLBBLDG (SLBBLDG_USER_ID, SLBBLDG_DATA_ORIGIN, SLBBLDG_ACTIVITY_DATE, SLBBLDG_MAXIMUM_CAPACITY, SLBBLDG_CAPACITY, SLBBLDG_CAMP_CODE,SLBBLDG_BLDG_CODE)
VALUES ('DSIMMELINK','mobile', '25-MAY-14','2', '2','DIN','AAB')
In Banner, the map window map to rows mapped in the campus table
We had to add a building mapped to the campus as well for the mobile application to recognize the campus
Coeur d’Alene, Idaho