Presentation on theme: "Business Essentials, 7th Edition Ebert/Griffin"— Presentation transcript:
1 Business Essentials, 7th Edition Ebert/Griffin Human Resource Management and Labor RelationsBusiness Essentials, 7th Edition Ebert/GriffinInstructor Lecture PowerPointsPowerPoint Presentation prepared byCarol Vollmer Pope Alverno College
2 HomeworkPage 119 chapter 8 Answer the first 8 questions. One week fro today. We need some to prepare a presentation in 5-10 minutes.
7 HR planning processFirst the HR department will conduct a job analysis.Second, they will forecast a demand for labor.This forecast will address the internal and external supplies of labor.Finally they will develop a plan to match demand with supply.
10 Forecasting Labor Supply Forecasting the internal labor supply means determining the number and type of employees who will be in the firm at some future date.management tools:
11 Forecasting Labor Supply management tools:Replacement charts: List each key management position, who occupies it, how long that person will likely stay in the job, and who (by name) is qualified as a replacement.Skills inventories: Computerized information systems containing information about each employee’s education, work experience, and career aspirations.
14 Managing a Projected Shortfall how? Hire new employees, if people are indeed available in the external market.Retrain and transfer current employees into understaffed areas, providing a morale boost to strong employees.Consider hiring temporary workers, especially if the shortfall appears short-term or uncertain.Convince older workers not to retire, which usually requires strong financial incentives.The creative solution: Develop and install productivity enhancing systems
18 DiscussionFaculty of Commerce is looking to recruit a manager to the faculty. Think in internal and external recruiting.
19 Selecting Human Resources Tools used.- Application forms; however, make sure the forms do not ask illegal questions such as one’s age, marital status, etc.- Tests —ability, skills, aptitude /fitness, knowledge, attitude
20 Selecting Human Resources Tools used.- Interviews — interview people through a committee. validity is increased by:Training interviewers to reduce individual biasUsing a structured interview format with job-related questions to improve consistency, reduce bias, and eliminate illegal questioning of applicants
21 Selecting Human Resources Other techniques that can be used:Polygraph, or lie detector test. These are not used that frequently anymore.Physical exams, but employers must be aware with Disabilities Act, which forbids denying someone employment based on physical disability alone.Drug tests.Reference checks.
50 Resolving Disputes Resolving union disputes includes: Mediation, where the parties sit down at the bargaining table to try to work things out with a mediator or a third party.Arbitration, either voluntary or compulsory, which calls for a third party to judge the situation and make a decision on the appropriate solution.Some arbitration is binding, which means that both sides agree to abide by the arbitrator’s decision as law.