1. Web 2.0 Presentation BUS 111 Michael Elliott

2.  Logos Skype

3.  Software application used to make voice calls over the internet  Features  Call other users for free  Instant messaging  File transfers  Video Conferencing What is it?

4.  Founded in 2003 by a Swedish entrepreneur Niklas Zennstrom and a Danish entrepreneur Janus Friis  The software was developed by the same people who were behind the peer-to-peer file sharing software, Kazaa  August 2003 was when Skype was first released  Headquartered in Luxembourg  Partly owned by eBay History

5.  Voice Chat  Calls between pairs of users  Conference calling – Version 5 (released in May 2010) allows for free video conferencing with up to 5 people  Instant Messaging  Group chats  User profiles  Online status indicators  Audio Conferences  Up to 25 people at a time  Cannot call emergency numbers from Skype Features

6.  Computer  Windows  Mac  Linux  Mobile  Android  iPhone / iTouch  Nokia  Others – such as PSP’s  TV  Panasonic  VieraCast  Samsung  LED C7000 and C8000 series Applications

7.  Video and audio conferencing  Businesses can manage accounts  Add credits to users for calls  Keep up to date with projects being conducted  Example is a company constructing a new plant in a different part of the world. The parent company can keep in touch with the project manager and engineers.  Example is a hotel offering users on their computers to call in and make reservations directly to the front desk. Business

8.  Free  Skype-to-Skype calls  Video calls  Instant messaging  Screen sharing  Pay per minute – 2.3cents  Call phones and mobiles  Pay per month – Landlines only  Unlimited US & Canada - $2.99  Unlimited North America - $7.99  Unlimited World - $13.99 Costs

9.  Argentina landlines  Belgium landlines  China landlines mobiles  Denmark landlines  France landlines  Guam landlines mobiles  Ireland landlines  Japan landlines  Malaysia landlines  New Zealand landlines  Portugal landlines  Singapore landlines mobiles  Sweden landlines  Thailand landlines mobiles  Australia landlines  Canada landlines mobiles  Croatia landlines  Estonia landlines  Germany landlines  Hong Kong S.A.R., China landlines mobiles  Israel landlines  Korea, South landlines Countries  Mexico landlines in Guadalajara, Mexico City, Monterrey only  Norway landlines  Puerto Rico landlines mobiles  Slovakia landlines  Switzerland landlines  United Kingdom landlines  Austria landlines  Chile landlines  Czech Republic landlines  Finland landlines  Greece landlines  Hungary landlines  Italy landlines  Luxembourg landlines  Netherlands landlines  Poland landlines  Russia landlines in Moscow, St Petersburg only  Spain landlines  Taiwan landlines  United States landlines mobiles

10.  The volume of international traffic routed via Skype is significant.  It has become the largest international voice carrier.  So far this year, Skype has made up 13% of the international call market. More than any other voice carrier. Usage

11.  www.skype.com www.skype.com Website